Back

DARCARS Volvo Cars

Rockville, MD

4.4
198 Reviews

15401 Frederick Road

Rockville, MD

20855

Directions

By Type

Showing 198 reviews

December 11, 2020

We Leased a 2021 XC60 T5 Inscription W/Advance & Climate from DARCARS. Cristela, Alex and Peter who helped us were exceptional Probably one of the best experiences we ever had at a dealership. They had More

by jje08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cristela Torres, Peter, Alexander Arman
Dec 14, 2020 -

DARCARS Volvo Cars responded

Congratulations on your new Volvo! Thank you for taking your time to share your review and recommendation. We really appreciate it and hope to see you again soon.

November 28, 2020

We just leased our Volvo SUV from DARCARS Rockville.  Our sales consultant, start to finish, was Cristela Torres .  One word to describe our experience would be excellent. Over a two week period she checked More

by kfarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Arman
Nov 30, 2020 -

DARCARS Volvo Cars responded

We couldn’t be happier that Cristela provided you with a great car buying experience. She is a true asset and we are lucky to have her on our team. We hope you are enjoying your new Volvo, please come back to visit anytime!

November 11, 2020

The sales department was quite disappointing. . .I recommend that you stay away. . .thoughtless, disrespectful and rude. . .promises weren't kept. . .really not what I expected. . . More

by swhansen
Recommend Dealer
No
Employees Worked With
I don't recal
Nov 12, 2020 -

DARCARS Volvo Cars responded

This is a concerning review to read, and it certainly doesn't sound like the accommodating service we strive for here. We would like to ensure we get this all sorted out for you. Since we do not have your contact information, please don't hesitate to send us an email or give us a call so we can get you in touch with the right management team. Thank you, DARCARS Customer Relations 800-327-2277 or customerrelations@darcars.com.

October 22, 2020

Mo was outstanding in helping us purchase a new XC60 and then walking us through the set up and answering questions about the technology and user interface. More

by cgazlay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo and Alex
Oct 23, 2020 -

DARCARS Volvo Cars responded

Thanks for coming doing business with DARCARS Volvo and congrats on your new XC60! We hope to see you again soon.

June 28, 2020

An excellent dealership.Worked with Alex and Mo and they An excellent dealership. Worked with Alex and Mo and they exceeded expectations in all ways. Actually from New York and it was worthwhile for me to More

by datamax
Recommend Dealer
Yes
Employees Worked With
MO, Alexander Arman
Jun 29, 2020 -

DARCARS Volvo Cars responded

Thank you for your kind words. Thank you for making the drive down and happy to hear it was worth it. Congratulations on you new Lexus! DARCARS Customer Relations

January 28, 2020

Customer satisfaction and great Service It started out by going online searching for vehicles that will fit our needs and budget and with low mileage. So by Wednesday our son who works in R More

by guam54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo, Ako, Alex and Cristela, Mark Filipovic
Jan 31, 2020 -

DARCARS Volvo Cars responded

Hearing about your experience is the best thing we could hope for! We're so thrilled to hear that you had such a great car buying experience with our team. Thank you for choosing us, we wish you many happy miles in your new vehicles. We look forward to serving you for many years to come. DARCARS Customer Relations

January 23, 2020

Exceptional customer service,,Very professional employees and above all hassle free experience .all the employees at darcars Volvo are extremely friendly , knowledgeable ,helpful and a More

by Fary
Recommend Dealer
Yes
Employees Worked With
Mr Bijan at rental clerk is amazing and so professional, Tom Mangum, Alexander Arman, Haman Baniamam, Mark Filipovic, Talbot Layne, Rdasbach Admin, Paola Mejia
Jan 24, 2020 -

DARCARS Volvo Cars responded

Hearing that you had an exceptional experience is the best thing we could hope for! Thank you for choosing DARCARS Volvo, we wish you many happy miles in your new vehicle. We look forward to serving you for many years to come! DARCARS Customer Relations

November 19, 2019

Exceptional customer service! I had been looking for a Volvo SUV for quite some time. As a previous Volvo owner, I knew that I wanted to stay in the Volvo family, for me it was mor More

by sean.alemi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez, Daniel Kwaw-Fuah
Nov 21, 2019 -

DARCARS Volvo Cars responded

Dear Sean, Thank you for taking your time to leave us such a wonderful review. We are thrilled to hear that Manny and Daniel provided you with such a great experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and recommendation. We wish you many happy miles in your new Volvo! DARCARS Customer Relations

September 27, 2019

Love love love my new S60 - best experience I've ever had I can't say enough great things about my experience with DARCARS Volvo. Alexander was a dream to work with...I reached out to him and he found me the More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander Arman
Sep 29, 2019 -

DARCARS Volvo Cars responded

Thanks for leaving us such a wonderful review, Beth! We are happy that you had such a great experience. Congrats on your new vehicle and we look forward to seeing you again. DARCARS Customer Relations

September 26, 2019

Best Customer Support Bryan really helped me and I enjoyed his service I went to get a service I my car. I would recommend this dealership because of him and the many othe More

by Solo892
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ayala
Sep 26, 2019 -

DARCARS Volvo Cars responded

Thank you for the 5 stars and your recommendation. It really means a lot to us. We look forward to seeing you again soon. DARCARS Customer Relations

...
4
...