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DARCARS Volvo Cars
Rockville, MD
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Last week was my daughter's first experience with DARCARS Volvo on her recently purchased 2016 XC60, and we could not be more pleased. We had previous very good service from DARCARS Jeep, so this was not rea Volvo on her recently purchased 2016 XC60, and we could not be more pleased. We had previous very good service from DARCARS Jeep, so this was not really a major surprise. Yet due to a glitch in the initial extended warranty information from Volvo, there was some initial frustration (no fault of DARCARS.) However, their service manager was as gracious as he was professional in ultimately getting our repair done timely, and making sure we were availed of our loaner long enough to complete the slightly distended process. Kudos to him and his team, who we look forward to dealing with in future. More
I traveled 600 miles to purchase the Volvo I was looking for. Talbot (sales), Kevin (manager) and Mark (finance) are great to work with. As other reviewers have noted, ask for Talbot, and you'll be deligh for. Talbot (sales), Kevin (manager) and Mark (finance) are great to work with. As other reviewers have noted, ask for Talbot, and you'll be delighted with your car buying experience. More
I bought a Volvo XC60 from Darcars Volvo last year. In the one year, it has been in the shop SIX times without any repair. All they do is look at the vehicle and say they have to reach out to Volvo corpo the one year, it has been in the shop SIX times without any repair. All they do is look at the vehicle and say they have to reach out to Volvo corporate. This has been my first and last Volvo and due to the way the dealership is handeling this, I cannot recommend the dealer. More
Bought a car from Darcars Volvo in Rockville yesterday. It had been a long time since I purchased a car and I never purchased a Volvo before. I experienced great customer service from everyone here. But Ta It had been a long time since I purchased a car and I never purchased a Volvo before. I experienced great customer service from everyone here. But Talbot was a joy to work with. He was friendly, communicative, explained everything, was patient with me (and all my questions), and even helped me clean out my traded car when I decided to go ahead with my purchase. I would definitely recommend this dealership to others. Ask for Talbot if you venture in! More
Bought a car from DARCars Volvo in Rockville this past Saturday. During the process I dealt with Talbot and the manager- Kevin. They are both fantastic and made my car buying experience great. If you go t Saturday. During the process I dealt with Talbot and the manager- Kevin. They are both fantastic and made my car buying experience great. If you go to this dealership ask for Talbot! 5/5 for this dealership! More
Bought a car from Darcars in Rockville last weekend. It was so easy and hassle free. Cristela Torres helped me and made everything so easy. No pressure at all. She even went out of her way to return my tag was so easy and hassle free. Cristela Torres helped me and made everything so easy. No pressure at all. She even went out of her way to return my tags and my leased car to another dealership! That was above and beyond. I would definitely recommend this dealership! The Manager Kevin was super helpful as well Lina F. Annapolis MD More
I have been leasing from Darcar Volvo since 2008. Alexander, the manager and Mo Mostafavi are absolutely the best. I go to Darcar Volvo because the service is the best. Mo is most helpful and knowled Alexander, the manager and Mo Mostafavi are absolutely the best. I go to Darcar Volvo because the service is the best. Mo is most helpful and knowledgeable. He has shown me everything about the car with good humor and patience. I cannot thank Alexander and Mo enough. I would have given them 100 Stars if possible More
Very friendly customer service. Talbot was very helpful and on the top so that I can get the car I was buying. Most customer-heavy businesses see their customer just as temporary individuals before seeing and on the top so that I can get the car I was buying. Most customer-heavy businesses see their customer just as temporary individuals before seeing them as a contract. Talbot really sees me as a human being and was exceptionally reliable. Even after closing my deal, we kept in touch. When I decided to buy the car, my bank loan officer was a little bit slow, but Talbot told me the car will be mine and Darcars Dealer kept it for me for 48 hrs. Overall, I will recommend this dealership and Talbot in particular. More
Exceptional. There's no other way to describe the team at DARCARS Volvo. The culture starts at the top: Alexander sets a high standard of service, and he takes care of customers as if they are family. This DARCARS Volvo. The culture starts at the top: Alexander sets a high standard of service, and he takes care of customers as if they are family. This level of care extends to the service department: Mo and Haroon go out of their way to make scheduled maintenance visits as easy as possible. This is a dealership interested in building lifelong customers. Highly recommended. More
Unsatisfactory experience. Implicit Bias Training should be required and mandated. Lack luster performance and disappointing customer service. Never ever should a luxury branded dealership like Volvo dis be required and mandated. Lack luster performance and disappointing customer service. Never ever should a luxury branded dealership like Volvo disenfranchise and marginalize customers. "The Least-Trusted Jobs in America: Congress Members and Car Salespeople" - The Atlantic, December 3, 2012. More