DARCARS Volvo Cars
Rockville, MD
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Excellent experience. Aldo was very friendly and easy to work with. His knowledge of the Volvo product and features was outstanding; he was able to answer our questions. We were extremely pleased with our work with. His knowledge of the Volvo product and features was outstanding; he was able to answer our questions. We were extremely pleased with our experience and especially pleased with our new S80! More
The visit strated out well. I was shopping around and I asked for an estimate which Kambiz prepared. I liked the price so I gave him $500 to bring the car I wanted to Rockville. Kambiz could not get the asked for an estimate which Kambiz prepared. I liked the price so I gave him $500 to bring the car I wanted to Rockville. Kambiz could not get the car. I ultimately bought from another dealer who was able to match the Darcars price and who had the car I wanted in stock. Kambiz said my refund had to be processed through the business office and I should receive it within a week. One week turned to two then three. The last time I called he said the business office was closed and he would call me back the next day. He never called. My boyfriend went to Darcars and Kambiz said "You didn't buy the car from me! I don't have to process your refund!" My boyfriend threated to report him to Volvo headquarters and the Better Business Bureau. I picked up my check that day. Very shady business. Be careful with these people. More
Aldo made this a very uncomplicated and easy process. The pricing that the dealership had was excellent. these are the reasons why we rated this dealership the way we did. We originally were going to purchas pricing that the dealership had was excellent. these are the reasons why we rated this dealership the way we did. We originally were going to purchase an S40. However, aldo showed us that for only a little bit more we could own the S60. More
Just bought a new 2011 S60 (love that car!). Bought my last car -- Volvo S60 -- and the car before that through my credit union because I refused to suffer the "abuse" of another car purchase at a dealers last car -- Volvo S60 -- and the car before that through my credit union because I refused to suffer the "abuse" of another car purchase at a dealership. I must say I was pleasantly surprised at the ease of this new purchase. I was ready to buy before making a trip. They didn't have the car I wanted on their lot, so they got it from another dealership the very next day. Aldo and Adolfo gave me what I consider a good deal and Mark took care of the financing very expeditiously. All three were courteous and there was no pressure, only effective action that left me pleased with the buying experience. And I do love that car!! (I think I said that already.) More
On a whim I decided to stop by DARCARS Volvo. I had previously driven the new S60 and knew it was my next car. I was immediately met by Aldo and Adolfo who worked with me through the entire process. I previously driven the new S60 and knew it was my next car. I was immediately met by Aldo and Adolfo who worked with me through the entire process. I custom ordered my vehicle, and therefore had to wait a bit, but even during the down time they still kept in constant communication. They were patient and understanding, and never once made me feel though I was being rushed. They also took the time to explain little details to make sure I was fully aware of everything happening. When it came time to take delivery they made every effort to ensure I was comfortable, from providing a loaner car to ensuring my new vehicle was prepped properly. As a previous DARCARS customer the deal I received was fantastic - better than any other dealer in the area. Financing was also simple and quick. Mark actually made the process enjoyable, something that should happen more often! Post-sales support has been just as good. The GM, Mina, has gone above and beyond to answer my questions. It's true to me that this dealer group wants you to love the car buying experience. I know I did, and I highly recommend them. More
Adolfo & Aldo were very polite and did not pressure us at all in purchasing a car. I have never written a review but thought that they warranted a nice review. Their price was very competitive and we never f all in purchasing a car. I have never written a review but thought that they warranted a nice review. Their price was very competitive and we never felt hurried. It was actually a refreshing experience. More
I had a great experience buying an S80 from this dealer. They took me seriously right off the bat and kept trying and trying until I was completely satisfied. They were also honest, friendly and upfront ab They took me seriously right off the bat and kept trying and trying until I was completely satisfied. They were also honest, friendly and upfront about everything throughout the dealing. In the end, I walked away with a GREAT deal. I would definitely recommend this dealer. And I am completely in love with my new S80! More
Initial welcome was slow, but once contact was made the rest of the transaction was pleasant. The salesman was attentive without being pushy. the trade and finance was quick and fair. The service follow-up rest of the transaction was pleasant. The salesman was attentive without being pushy. the trade and finance was quick and fair. The service follow-up was on par with the rest of the experience. More
We were looking for a new car. The salesman was extremely helpful. We drove the 2010 volvo S80. We immediately fell in love with the car. We discussed price with the salesman. Told the salesman extremely helpful. We drove the 2010 volvo S80. We immediately fell in love with the car. We discussed price with the salesman. Told the salesman that we need to think about the deal he offered us. Next day we came back with our offer and the saleman, manager and head of the dealer met our price after much negotiation. I would use this dealership again if buying another car. Marilyn and Steve Silverman More
After wasting 3-4 hrs at another dealer, I went over to Darcars Volvo after they told me "come on in and we'll make it worthwhile for you" on the phone. Right off the bat, these guys meant business, tri Darcars Volvo after they told me "come on in and we'll make it worthwhile for you" on the phone. Right off the bat, these guys meant business, tried to earn my business and kept on trying until I was satisfied. Simply put, it was the most pleasant car buying experience ever! I would recommend these guys to anyone who's about to purchase a Volvo. Did I mention that I got a GREAT deal on my new S80? Thanks guys! More