DARCARS Volvo Cars
Rockville, MD
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I have been researching 2013 & 2014 Volvos for almost a year and finally bought mine! Received fantastic service from this dealership - it has been under new mgmt since Sep 2013... the new GM, Alexander a year and finally bought mine! Received fantastic service from this dealership - it has been under new mgmt since Sep 2013... the new GM, Alexander Arman, and my sales rep, Danny Javahe, provided an awesome deal on my custom ordered 2014 Volvo S60. Their price blew other Volvo dealerships' offers out of the water... and I gave them my business!! Ask for Danny, he is a laidback guy with a great sense of humor and will take care of your needs. Closing the deal was also very efficient only took 0.5 hour. No complaints. I will definitely recommend to all my friends to go Darcars Volvo if they are in the market for a Volvo. Pricing is second to none, personable customer service from Danny and Alexander, and efficient service makes this dealership worth your time if you are in the market for a Volvo. More
My family researched the type of car that we wanted online and also determined our price range. After spending a day negotiating via email with another dealer, we decided to also contact darcars volvo online and also determined our price range. After spending a day negotiating via email with another dealer, we decided to also contact darcars volvo to see whether they could match our other deal. We had some reservations about the other dealer’s trustworthiness, and wanted to have a back-up plan in place in case that deal fell through. The Internet Sales Department communicated with us via email and gave us an offer. It was not quite as low as the other dealer, so we planned on purchasing from the other dealer. Before we went to the other dealer we stopped by to see the car since we live very close to this dealer. I wish we never did. The managers would not even let us talk. We showed him the offer from the other dealer. He told us to go and buy it. We did exactly More
Sold me a van then refuse to give the title( reason they say they sold it too cheap and they made a misstake pricing it ) also the van broke down on the way from there bc of bad bearing. I have spent 1990$ say they sold it too cheap and they made a misstake pricing it ) also the van broke down on the way from there bc of bad bearing. I have spent 1990$ so far. My biggest problem is the title . My recommendation is take the title with you before you pay or you might not get it. More
I took my car in for service for the second purchase I have made through Darcars Volvo. Though I live in Baltimore and there is a Volvo dealership minutes from my home. I return to Darcars Volvo for ser have made through Darcars Volvo. Though I live in Baltimore and there is a Volvo dealership minutes from my home. I return to Darcars Volvo for service and purchases due to their consistent outstanding service! More
We looked for a particular interior color with a 2012 T6 S60. The Internet indicated the dealer had one. Armon handled the call and negotiated the deal. He was very up front on the price + delivery + docume S60. The Internet indicated the dealer had one. Armon handled the call and negotiated the deal. He was very up front on the price + delivery + documentation fees. Since the MSRP of a Volvo includes a delivery fee, you need to realize the $895 delivery fee is simply a dealer profit item and accordingly negotiate the price. Darcars really completes all the documentation for the $200 fee, and it's worth it not dealing with DMV in our state. Overall, Darcars cost about $2500 less than a comparable car in our location (Ohio). Armon met me at the location but we didn't spend much time together as that had been accomplished prior to arrival. Armon introduced me to Danny who offered a brief introduction to how the S60 worked and provided the key for a test drive. After the test drive, Ben asked if I was still interested in the car and I indicate a desire to purchase the vehicle. Danny introduced me to Ben in finance and it took about two hours to complete all the paperwork. Ben outlined all the warranty information and explained how the dealership would title and garner tags and register the vehicle. When all the warranty and sales information was complete, Ben sent us back to Danny. Danny went over all the nuances of the S60 and programmed the telephone to use in the car. Overall, Danny provided the most service I appreciated that day. All acted polite; Danny was superb. Overall, it's quite a good interaction. Remember the added fees and know the MSRP and other dealer prices and you will do fine. More
Anytime I took my car for service, Mo always gives me a good customer service. Some time he will take my case to the manager for a greater deals on my service. He takes time to explain the problem to me an good customer service. Some time he will take my case to the manager for a greater deals on my service. He takes time to explain the problem to me and fix it up. More
Purchased my vehicle September 29,2012 everything was great until I noticed mid October that my trade is was not paid off I kept calling and I was told the check would be going out anyday, November 3,201 great until I noticed mid October that my trade is was not paid off I kept calling and I was told the check would be going out anyday, November 3,2012 I started receiving calls from my loan company payment still had not been made as of today November 15,2012 my loan is now in collecions although I have not had it since September 29,2012 nor do I have my tags for my new vehicle they told me to make my first payment for my new car through them which I did and yet I am still riding around with temp tags although I have made my car note on my new vehicle. I have called and spoke with several people getting the run around Jeff the general manager said he would continue to follow up I have yet to hear of a status and will probably be forced to pay my car note on a car I no longer have, so that my credit is not effected although my pay off has now changed and will continue to go up due to intrest that the loan gains everyday!!!!! Beware stay away from this dealer I plan on filing a report with the better business bureau the end of the week if my issues are not resolved. More
Dealing with Darcars Service department is always a pleasurable experience. As always, Joe Guzman, the service manager always takes a personal interest in us and treats us as if we are family. pleasurable experience. As always, Joe Guzman, the service manager always takes a personal interest in us and treats us as if we are family. More
Just returned from having my 2009 c30 serviced at Darcars volvo and I had an absolutely fantastic experience. Everyone was great to work with and the job was done very promptly. They even did a great job was volvo and I had an absolutely fantastic experience. Everyone was great to work with and the job was done very promptly. They even did a great job washing the car. I highly recommend this dealership and will defiantly be returning for further services. ~Michael More
He is a nice person, He did a great job. He has a good customer skill. He knows how to deal with customers. I weill recommand him to everybody I know. Toutou customer skill. He knows how to deal with customers. I weill recommand him to everybody I know. Toutou More