DARCARS Used Car Center

My (first) experience with DARCARS of Frederick was excellent. On my initial visit, which was unannounced, Bruce was assisting another customer and Bob handled my initial test drive. Bob was knowle excellent. On my initial visit, which was unannounced, Bruce was assisting another customer and Bob handled my initial test drive. Bob was knowledgable and direct, and answered all of my questions. I negotiated with Vincent over the phone that evening and struck a deal. Bruce handled the purchase the following morning. He was conversational, polite, and professional throughout. Bruce seemed at ease with the whole process - he answered all of our questions and explained all warranty, service, and dealer insurance options to us clearly. Above all, he handled all of the paper work quickly and made us feel welcome. I have already recommmended Bruce and the DARCARS business to friends and family. Jim worked up our financing papers, and was a real pleasure to do business with. I hope we don't need a new vehicle again any time soon, but if we do I'm sure we'll be coming back again. More

I was thrilled with my recent used car purchase. I ended up buying a 2010 Chevrolet Equinox LTZ AWD, 6-cyl and loaded with all the goodies! I was surprised at how much Chevy has advanced in technology (blue up buying a 2010 Chevrolet Equinox LTZ AWD, 6-cyl and loaded with all the goodies! I was surprised at how much Chevy has advanced in technology (bluetooth / navigation / backup cam / DVD headrests, etc). Used car sales manager Vincent Seufert helped me on the phone in locating the perfect vehicle. He listened to my needs first... and THEN gave some recommendations. He worked with me and my credit / financing and was very helpful. Bruce Babazadeh was my salesman, and he was VERY knowledgable and professional! He spent time looking over the car I wanted BEFORE I arrived... so that when I showed up, he could show me everything about it. Great salesman, but wasn't pushy when I declined an optional DARCARS maintenance package (for additional $$$). Site note: All sales personnel at this dealership was SO courteous to my wife and preschool son while they waited for me to do paperwork and such. They offered them drinks and left them alone to play / color in the kid-friendly area inside the main Toyota dealership. More

I went into DarCars without a plan. My A to B car died unexpectedly on my way to work a couple of days earlier and I was in a bind. After speaking with Harry for a few minutes, he told me that he had the unexpectedly on my way to work a couple of days earlier and I was in a bind. After speaking with Harry for a few minutes, he told me that he had the perfect car in mind that would fit my needs. He showed me a Certified Used Corolla with low miles and in immaculate condition. I was very impressed with the car and I really appreciated Harry's knowledge about it. He took the time to show me how everything worked inside and made sure to point out all the details. I was very interested in the car, but was concerned about what my payments would be like because I just started a new job and hadn't even received my first paycheck yet. I wanted to think about it for the night because I was hoping to buy a car out right and he was understanding about my unease with a car payment. The next day, the finance department took the time to shop for rates while I was at work and called me when they were able to meet my requirements. I was suprised to find out that the payment quoted had an extended warranty already included along with several other perks. I was planning on purchasing them anyway, but having them already included was a welcome suprise for my purse! I signed my paperwork with Mike O'Brien and he was amazing as well. He was funny and shared stories about his family with my father and I, and also took the time to explain everything I needed to know about my purchase in detail. I've had the car for 6 days now and am loving it. I received a call from Harry to make sure I was enjoying it and to see if I had any questions he could answer now that I've been driving it for awhile. I honestly consider both Harry and Mike my friends with the way they treated me and I will recommend them highly! More

I recently had a few issues with my experience with this dealer but after expressing those issues Jason Wattsup, the General Manager has exceeded my expectations so far! He has gone over and beyond, taking dealer but after expressing those issues Jason Wattsup, the General Manager has exceeded my expectations so far! He has gone over and beyond, taking the responsibility to see these issues are taken care of! I am in the process of having everything resolved and as of right now with my experience I would recommend Jason and his dealership to anyone! Thank you! More

I was VERY impressed with the overall experience while getting an oil change on my new Toyota Tacoma. I purchased it in Hagerstown but was unable to make it up there for my first Oil change. I explained t getting an oil change on my new Toyota Tacoma. I purchased it in Hagerstown but was unable to make it up there for my first Oil change. I explained ths situation to Ashley when I called and made my appointment and she sugggested that I go on line and get the discount coupon. When I showed up for my appointment with my coupon, not only did she tell me that I qualified for a FREE oil change, but also informed me of all other services which were included such as Tire Rotation and Tire recall inspection - which I was unaware of. I had called another Toyota dealership in Frederick on Buckeystown Pike and spoke to Adrian in the Service Department (prior to calling Darcars) and was told the Oil change would be $40 - $60 depending on the oil used. I explained to Adrian that the price did not seem accurate and that I had had been given a much better price at another dealership but he offered no more information. I already had one bad experience at this dealership regarding a tire problem and should have known better to consider them anyway. They appear to have a more state of the art Service Department but this is a case where looks are deceiving... I WILL NOT be calling this dealership FOR ANY services in the future. I will certainly reccommend Darcars in the future (and already have). I would also like to say that, being very serious about MY job, it was nice to come across someone like Ahsley who was ALSO very serious about her job. We are few and far between. More

Wow! What else can I say. They had the right car at the right price, presented themselves the right way and earned my business. Wayne is a good ol boy who I will recommend to all my friends. He even bought right price, presented themselves the right way and earned my business. Wayne is a good ol boy who I will recommend to all my friends. He even bought me lunch while we waited for finance. What a great guy. Vincent worked out all the numbers for me and made it a pain free transaction. The finance manager was great also. I will be back whenever my Camry is run into the ground, hope Wayne's still around. More

Mr. Taylor was very pleasant and helpful. I was unsure of exactly what I wanted, but had two in mind. Unfortunately the one I had seen was gone. He was very patient with someone who has limited car knowled exactly what I wanted, but had two in mind. Unfortunately the one I had seen was gone. He was very patient with someone who has limited car knowledge and I left feeling that I had gotten a good deal. Would recommend Mr. Taylor and DarCars of Frederick! More

Jason, the salesman, is an informative, pleasant professional who appreciates educating his customers and getting the deal done quickly and efficiently. Bill, the finance manager, is actively en professional who appreciates educating his customers and getting the deal done quickly and efficiently. Bill, the finance manager, is actively engaged in the educational process as he, too, works efficiently through the volumes of paper work insuring that the customer is making a well informed purchase. We have purchased three Toyotas in two months at this dealership and we always recommend it. I, personally have been purchasing from this dealership since 1982. They are the BEST! More

This dealership sets the standards for pre-owned car sales. The Used Car Manager Vincent went above and beyond to get us the best deal on our Kia Forte Koup. Other dealerships can learn a lot from the w sales. The Used Car Manager Vincent went above and beyond to get us the best deal on our Kia Forte Koup. Other dealerships can learn a lot from the way this place treats customers. Vincent made this car buying experience painless from step 1. He answered every question, and made us feel completely at ease with all the financing. this is truly a 5 Star Dealership that i will use again and again. More