DARCARS Toyota of Silver Spring

This dealership is wonderful. I have dealt with many and this one was by far the best. Bryan took such great care of us. He had the car clean and ready when we got there and made sure everything was explain this one was by far the best. Bryan took such great care of us. He had the car clean and ready when we got there and made sure everything was explained to us. We think everyone should buy a new Toyota from darcars. Bryan, you are the best and we are writing this to let everyone know it. I graduated this past week and I love my new Yaris. Thank you to everyone again at darcars. We will be back. More

Unethical. On phone says most of cost covered by warranty. I OK. Did not say all items technicians recommended: $169 fog lights (no one in DC has ever used a fog light); $ 485 light bulb cover, and warranty. I OK. Did not say all items technicians recommended: $169 fog lights (no one in DC has ever used a fog light); $ 485 light bulb cover, and $310 battery. Later I see the written estimate and say no way. She tells me the work has been done. Its only $1,000. Management's position, "want your car, give us the $1,000." By the way, the battery was not dead. The written estimate says, "At some point in every car's lifetime, its battery must be replaced." If you want to line Dar Cars pockets and make sure their service people meet their bonus quotas, go there. More

I came to this dealer - Mr. Rod Durden because one of my colleague has recommended him and now I am thanking my colleague. Mr. Durden is very nice person with professional attitude and eagerness. He knows w colleague has recommended him and now I am thanking my colleague. Mr. Durden is very nice person with professional attitude and eagerness. He knows what he is talking about and also understands what I am talking about. He is also very patient, very kind and always maintain an open attitude in the negotiations. Thus, I am happy to meet him as a dealer for purchasing my new car. More

My experience in dealing with Darcars of Silver Spring could not have been more positive. My sales representative Rod Durden was very professional, knowledgeable, and patient with helping me find the ex could not have been more positive. My sales representative Rod Durden was very professional, knowledgeable, and patient with helping me find the exact make and model vehicle for which I was looking. Rod didn't try to put me in any old Toyota just to make his quota. He listened to my requirements, asked plenty of questions, and did his research. I've had my new Camry for about a week now and can honestly say I'm more than pleased with the purchase. With that being said it would not have been possible without Rod's persistence in providing routine updates regarding the status of the vehicle search, and working around my busy schedule to coordinate the purchase of my Camry (even during his day's off). Rod's a top quality sales employee because he get's the big picture - satisfy the customer through listening, and providing a series of options based on their requirements. If by chance that doesn't work- start again, persistence is key! Once I settled on the Camry Rod introduced me to business manager Wahab Lodin. As with Rod, Wahab was also determined to beat the rates of my bank - and did so. The whole time Wahab's focus was trying to do whatever it took to keep my business. Both Rod and Wahab were successful in selling me a car with a great rate because they really do get it - job well done! More

While searching for a Prius Two, I negotiated via email with Steven Eicke. I found him to be courteous and professional. He kept in touch via email as I negotiated between dealers for a price. He gave m with Steven Eicke. I found him to be courteous and professional. He kept in touch via email as I negotiated between dealers for a price. He gave me a great offer and I would have taken it but they didn't have the car I wanted in stock. I went with the dealer who had it. I highly recommend Darcars Silver Spring and Steve Eicke! More

the employees was very informative about the car. Mr. Phan ability to speak vietnamese tremendously help in explaining what the car is all about. also he was very patient with us getting our paper work o Phan ability to speak vietnamese tremendously help in explaining what the car is all about. also he was very patient with us getting our paper work out and give us solution to whatever the problem we have. he also give us all the offer that is available at the time. one offer that we take is the 5 years maintenance that cost about 1000 dollars. we just want to say that we appreciate his help and his patient. Also another person that we want to thank is mr. Desouza. we were having difficulty about our decision to either buy the car or not. he was able to give us a flexible payment and finally convince us to buy the car. More

Working with Rod Durden to make my purchase for me and my growing family was great. He made sure I knew that i was choosing the right company and that he as well as his Dealership take care of their customer growing family was great. He made sure I knew that i was choosing the right company and that he as well as his Dealership take care of their customer. Mr. Rod made this second purchase a breeze. and in about 8yr I will be back to make my next purchase. If not sooner. More

When we stopped by the Darcars Toyota dealership, we had no intention to buy Toyota Camry. However, Alex convinced us otherwise, and we are now extremely happy with the decision. Not only that Alex is very no intention to buy Toyota Camry. However, Alex convinced us otherwise, and we are now extremely happy with the decision. Not only that Alex is very friendly, and helpful, but he is also knowledgeable about the cars he sells. He took his time to explain all the features of the car. It was a pleasure to deal with Alex. I would highly recommend him not only to my family and friends, but to anyone who wants to buy a good car at the best possible price. We will definitely go to him again to buy our next car. More

Very dishonest dealership that uses the knowledge of the delay in CARFAX reports to their advantage by being deceptive to customers. Overall, the worst company you can ever do business with period. Take y delay in CARFAX reports to their advantage by being deceptive to customers. Overall, the worst company you can ever do business with period. Take your money and move the opposite direction. More