DARCARS Toyota of Silver Spring

I was very pleased with the experience of buying a new car at DARCARS. Rod Durden worked with me and made it easy to test drive and compare two different models. Rod provided lots of useful information car at DARCARS. Rod Durden worked with me and made it easy to test drive and compare two different models. Rod provided lots of useful information and answered my questions, but did not try to pressure me into making a quick decision. After I did some more shopping, I came back to Rod and there was no hassle in negotiating a fair price and sticking to it with no sneaky surprises. More

Wahab is by far the worst Financial Services Manager I have ever met. I've purchased 3 new cars within the past 2 years so I know how the whole process works after you agree to buy a car, the financial ma have ever met. I've purchased 3 new cars within the past 2 years so I know how the whole process works after you agree to buy a car, the financial manager tries to sell some additional products such as extended insurance to you. And normally they are pretty persistent and can get a little frustrating when they keep telling you you need it when you've already said no. But unlike others who will back off and still be cordial and professional after you've said no, Wahab is far from that. In my encounter with him, he turned down right belligerent and almost hostile. I felt like he was yelling at me and attacking and insulting my intelligence. He even went as far as to lie to me. He told me the new Toyota Camry would need to change the timing belt in 50,000-70,000 miles. When I told him he was wrong because I've done my homework and found Toyota switched all time belts into time chains in new vehicles a couple years ago and timing chains do not need to be switched till well over 150k miles, he said I was wrong and that his wife who owned a relatively new toyota just had to get hers done. So finally we asked the sales rep and the sales rep said Wahab was wrong. Unbelievable. So if you would like your car buying experience to be with a dealership that employs a financial manager who will lie to you, become downright unprofessional and belligerent towards you when you've already agreed to shell out $20k+ money to them, and someone who'll insult your intelligence, then go to Darcars and buy a car. If not, stay away from this dealership IF they continue to employ someone like Wahab. More

I have been at the Dealer Service for more than two years. I can say everybody on the service and dealership are are nice and helpful, but Peter is the best customer handler and understands what really years. I can say everybody on the service and dealership are are nice and helpful, but Peter is the best customer handler and understands what really you are looking for. He is genuine and and have manner. I thank him for his fast and clear respond at any time I visit the Toyota Service. More

Good experience. Sales rep amadou was very knowledgle. He quickly understood my requirements and helped me patiently. iPad deal was a good offer. Price was reasonable. quickly understood my requirements and helped me patiently. iPad deal was a good offer. Price was reasonable. More

My wife and I had an excellent experience in working with Rod Durden at Darcars Toyota in Silver Spring! From the start, Rod was very quick and helpful at getting back to our inquiries via email and phone. Rod Durden at Darcars Toyota in Silver Spring! From the start, Rod was very quick and helpful at getting back to our inquiries via email and phone. When we came in to test drive and purchase the vehicle, Rod was very friendly and attentive and meeting our needs and answering all our questions. Everything was clearly communicated right from the start and there were absolutely no surprises through the whole process. Rod was very good as honoring his word and the price of the car that was agreed upon. The whole car buying process was very pleasant, fast and smooth. Definitely would recommend Rod Durden to anyone interested in buying a car from Darcars. More

Recently, my car was not running as smooth as it has in the past. So i asked around to some of my friends of where i should take my car to, 3/5 of my friends recommended me to go to this dealership. My fir the past. So i asked around to some of my friends of where i should take my car to, 3/5 of my friends recommended me to go to this dealership. My first time at this particular shop was pretty good. I was a little overwhelmed from the amount of people going in for service, i had been to other shops and never seen so many people dropping of their cars. I was recommended to ask for Howard Feld, This guy is very much a people person and is determined to help customers out, and his jokes are not bad too! Howard asked lots of questions to determine what was wrong with my car. After coming to the conclusion, he recommended me a couple things to help my car, which i agreed too. They had to order a part that was not in stock, so I had to come back. Thats when i had the opportunity to work with Peter Bielanski, this guy was very friendly and helpful, he even introduced me to one of the mechanics who was going to work on my car. The cashiers were also very friendly. I would also recommend to all my friends and family this dealership. Sincerely ;a customer for life; Anthony B. More

Best car leasing experience I have ever had. The staff were friendly and helpful. So, thank you Dar cars for making this experience a wonderful one! were friendly and helpful. So, thank you Dar cars for making this experience a wonderful one! More

My experience at Darcars Toyota Silver Spring was great! Consultant, Rod Durden, was able to answer my questions and give me info. about the cars and the company, as far as achieving the consumer's needs. I Consultant, Rod Durden, was able to answer my questions and give me info. about the cars and the company, as far as achieving the consumer's needs. I made some requests regarding the car I wanted and those demands were met. The thing that I appreciate the most is when Rod guaranteed to keep that dealer and consumer relationship after you have purchased the car. More

I bought a 2013 Toyota Sienna. I love it! I love it! My I bought a 2013 Toyota Sienna. I love it! I love it! My salesman was Amadou Bah. He is a good salesman because he realized that satisfying his custom I bought a 2013 Toyota Sienna. I love it! I love it! My salesman was Amadou Bah. He is a good salesman because he realized that satisfying his customers is a critical aspect of good business. He answered all my questions and concerns that I had in a manner that is easy for me to understand. We know that buying a car is big investment. Therefore, Amadou gave me as much information I needed to make a wise informed decision. He did an outstanding job satisfying my needs. I highly recommend Amadou Bah to anyone who wants to buy a car whether you are a first time buyer or not. In addition, I appreciate the time and consideration his Manager Abdy gave me and he is the one who made everything happened. God job! God Job! More

Great team work and wonderful Customers service BY these three Individuals. Thumbs up guys. If anyone out ther is considering about buying a new Toyota I strongly recomend you pay a visit. three Individuals. Thumbs up guys. If anyone out ther is considering about buying a new Toyota I strongly recomend you pay a visit. More