DARCARS Toyota of Silver Spring
Silver Spring, MD
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My husband and I called the dealership a few minutes before it was closing as we thought the dealership would be open for another hour. Jordan Jenkins answwered the phone and encouraged us to still come before it was closing as we thought the dealership would be open for another hour. Jordan Jenkins answwered the phone and encouraged us to still come to the dealership despite the fact that they were closing in a few minutes. Mr. Jenkins said that he would wait for us and assist us when we arrived.When we arrived he was extremely courteous, professional and efficient. We shared with him what we were looking for and he assured us that he would find us the right match. He did just that and I walked away with a car that I loved and that I could afford. I plan to recommend friends and family to this dealership and especially to Mr. Jenkins who went above and beyond to accomodate us. More
First, this was my first experience with buying a car from Darcars. I felt as though the salesman Mr. Martinez was very polite and professional and gave me a very good price. It seemed as though he genui from Darcars. I felt as though the salesman Mr. Martinez was very polite and professional and gave me a very good price. It seemed as though he genuinely wanted to help me. I was offered refreshments and was constantly asked while I was waiting if there was anything he could get or do for me. The knowlege of the manager Abbas in terms of credit report and numbers dealing with a lease was impressive. I felt as though I was with a person who really had a good amount of experience and was looking out for my best interest. I am going to return with my wife to purchase another car this weekend! Pretty soon we will both be apart of the Darcars Family! Great work guys (Jorge and Abbas) you will definitely have my future business and referrals. Thank you. More
I had awesome service when I bought my nissan altima here. They took the time to find the right car to fit my needs. Jordan is a funny guy :) I will definately come here for my next car! here. They took the time to find the right car to fit my needs. Jordan is a funny guy :) I will definately come here for my next car! More
I was surprised that the sales rep was not interested in anything other than scheduling the visit to the dealership. He did not reveal even the price breakdown of a particular car that I was provided out th anything other than scheduling the visit to the dealership. He did not reveal even the price breakdown of a particular car that I was provided out the door price with. More
Our salesman George gave us a new level of customer service that was quite different from the norm. Everything from the start to finish was exemplary including but not limited to, showing vehicles, pr service that was quite different from the norm. Everything from the start to finish was exemplary including but not limited to, showing vehicles, pricing, financing, preparing the vehicle for delivery, etc. Keep up the GREAT WORK, George! It was very pleasant to work with.... More
We had a great experience with Rod Durden- we came in to buy a new 2012 Toyota Camery. Rod was easy to work with and gave us an honest price right off the bat (no haggling, negotiating, long winded conversa buy a new 2012 Toyota Camery. Rod was easy to work with and gave us an honest price right off the bat (no haggling, negotiating, long winded conversations etc.) and it turned out to be the best price we could find. He worked on our time schedule and was not pushy at all. We came back a couple of days later to seal the deal. The whole process was smooth and easy. We highly recommend going straight to Rod to buy your next car- there is a reason he is the number one salesman there! We worked with John Desouza for the finance part- it was quick and painless. He was polite and answered all our questions. He did not try and push anything on to us. We would recommend him as well. More
Lorraine is a very well oriented costumer service person, knowledgeable and professional. A big thank you for your above and beyond service. Happy Holidays, Ada person, knowledgeable and professional. A big thank you for your above and beyond service. Happy Holidays, Ada More
This is my first car owned Toyota. I received an excellent service from Jin Lam . He was very patient with us through the whole process like he was my close friend and not a sale person.. Prior to excellent service from Jin Lam . He was very patient with us through the whole process like he was my close friend and not a sale person.. Prior to this purchase, i have done some price comprison between local car dealers and found that Jin Lam gave me the best price. Awesome service, will definitely come back again. I would highly recommend Jin Lam to any of you who are looking to buy a Toyota car.He really made me happy and i thank him. More
Excellente customer service and I recommand all my friend and relative. I was pleased with Amadou kindness. He was very patient and wark very hard to make sure I have the right price and relative. I was pleased with Amadou kindness. He was very patient and wark very hard to make sure I have the right price More