
DARCARS Toyota of Frederick
Frederick, MD
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I recently bought my second car from Darcars of Frederick. I made an appointment with Jeff G. for a test drive on Saturday and when he called me Thursday to confirm my appointment I asked him if I Frederick. I made an appointment with Jeff G. for a test drive on Saturday and when he called me Thursday to confirm my appointment I asked him if I could just come in that day. He had no problem with that an the car was ready for me to test drive even though I arrived twenty minutes early. When I returned with the car he was able to answer all my questions and was very professional and friendly in doing so. Mike O'brien was great at finding me a good finance rate and he made the worst part of any car buying process comforting with his friendly demeanor. More
My experience at Darcars Toyota was about as simple and easy as a car buying experience could be. I got to go on a nice long test drive to make sure I was going to like the truck. Jeff Gaskins was a very easy as a car buying experience could be. I got to go on a nice long test drive to make sure I was going to like the truck. Jeff Gaskins was a very calm salesman and he worked to make the process as smooth as it could be. I knew the fair market values of my trade and the new Tacoma, explained what I was looking for on price and they kept the process short and sweet. Chris Santiago was also very helpful and stayed after hours to make sure he took good care of my sale. I also liked that vehicle came with 2 years of virtually free service and that I was able to add 3 more years at a value that seemed much less than what I would have had to pay out-of-pocket. So, all in all, I'm quite happy. The whole process only took about 3 hours and the longest part was possibly my test drive. More
I called at 10:00 approx. after seeing the car online. The car I was interested in, was at the another Toyota of Frederick location. "No problem" Jason said "I'll have it here by 11:30", and it was! Great The car I was interested in, was at the another Toyota of Frederick location. "No problem" Jason said "I'll have it here by 11:30", and it was! Great service! Jason and the rest of the staff were very nice and good people to work with. Mr. O'Brien was great too, and put us at ease. It's stressful buying a car, although I've done it many times, I hate it. The car looked good and I think my youngest daughter will love it. Also, I needed a hub cap for my other daughters 2006 Corrolla. The parts dept. was great too, they had it in stock for a 2006 model, all I can say is, WOW! I'm sorry I didn't get the name of the parts person that directly helped me, or the other parts guy that helped him, but they were both great too. More
Lacoe Alltop is on of the finest salesperson's I've ever dealt with. He's really a nice guy and is not a pushy sales representative. I have dealt with him after the sale and he's very attentitiv I've ever dealt with. He's really a nice guy and is not a pushy sales representative. I have dealt with him after the sale and he's very attentitive and accommodating. I would highlly recommend him to my family & friends. More
We bought a used Mazda3 for our daughter and our sales consultant was with Jason Vaughn. He was very polite and knowledgeable about the car. When we came in to look at the car we wanted he knew which on consultant was with Jason Vaughn. He was very polite and knowledgeable about the car. When we came in to look at the car we wanted he knew which one we where looking for right away. He let us take it for a test drive and when we got back he answered all our questions and listened to us with no pressure. Our experience with Darcars and Jason was one of the best experiences we have had purchasing a car for the fact that they worked with us in what our needs were for buying for our daughter and safety of the car and even being it a used car. We would definitely go back to Jason for our next car purchase! More
Lacoe treated me as a valued customer from the first contact to the time I drove away in my new Toyota. He is very knowledgeable about his product and was passionate about getting me the deal I wanted. contact to the time I drove away in my new Toyota. He is very knowledgeable about his product and was passionate about getting me the deal I wanted. The color car I wanted was not available so Lacoe personally went and got the right one, keeping me posted as to progress, as well as when I could pick up my vehicle. I do not typically enjoy the whole car-buying experience, but Lacoe made my experience a seamless one. Jesse in finance was also great. Thanks! More
Lacoe made it easy to purchase my car; he offered options based on my needs, quoted a very competitive price, and completed the paperwork quickly. Overall a good experience. based on my needs, quoted a very competitive price, and completed the paperwork quickly. Overall a good experience. More
As soon as we got to the dealership we were greeted by Dennis. He was incredibly friendly and polite even though he was helping another couple at the time. He showed me a few different cars within my pric Dennis. He was incredibly friendly and polite even though he was helping another couple at the time. He showed me a few different cars within my price range, and was very knowledgeable about the quality and features of the models he presented. More
I generally hate the new car buying experience, but right from the start Santos Rodriquez was both courteous and extremely helpful. I test drove the new 2013 Avalon and explained to him that I was only star from the start Santos Rodriquez was both courteous and extremely helpful. I test drove the new 2013 Avalon and explained to him that I was only starting to look. No pressure was a huge selling point for my husband and I and I knew when I could, I would be back to make a deal. On my next trip out, Santos wasn't available and Joe Newman stepped in to help answer my questions and helped me look at all the Avalons on the lot. He was pleasant and it was a fun time, especially going from car to car in the dark and rain. The next day both gentlemen were there and Joe courteously turned me back over to Santos, who helped me get the deal I wanted on my new 2013 Toyota Avalon. I love it...... Thanks Santos, Joe and Mike Obrien for all your help. More
We were looking for a car with low miles for our daughter and found a 2011 Toyota Prius with under 15,000 miles at a reasonable price! Patrick was very helpful and answered all our questions. It was a very and found a 2011 Toyota Prius with under 15,000 miles at a reasonable price! Patrick was very helpful and answered all our questions. It was a very easy process and Patrick had the vehicle all ready for us when we returned the next evening to purchase. More