
DARCARS Toyota of Frederick
Frederick, MD
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My wife and I were in the market for a mini-van or SUV. I will say that buying a new car is something I dreaded doing. It wasn't on my list of "fun things to do"! After visiting another dealer (different m I will say that buying a new car is something I dreaded doing. It wasn't on my list of "fun things to do"! After visiting another dealer (different manufacture), spending 3 hours there with no results, I checked out Darcars Toyota Frederick's web site. I requested an Internet price and received it within minutes. A few days later we visited the dealer after dinner. Locoe greeted us once we arrived. We told him that we had received an inter-net price on a Sienna and that we had figured out what we could afford. Locoe never once tried to put us in a vehicle we weren't comfortable buying! We test drove the Sienna and returned to the dealership to work out the details. Everyone, from the finance person (Jesse Torreyson) to the sales manager (Sasan Nevai) were outstanding! The wanted us to feel comfortable about our purchase, as much as we did. If you're looking for a high pressure, "what can we do to put you in a car today?" type of dealer, this is not the place. We are very pleased with our purchase. We enjoyed buying the vehicle and without question, we would buy from them again. More
My wife and I were very pleased with John and Chris' willingness to work under our constrained time. Neither were pushy and we couldn't have asked for a better overall experience. willingness to work under our constrained time. Neither were pushy and we couldn't have asked for a better overall experience. More
Both Mike and Jim were awesome! They were incredibly helpful! I told them where I wanted to be and they got me there with no issues at all. Highly recommend both of them! helpful! I told them where I wanted to be and they got me there with no issues at all. Highly recommend both of them! More
Lacoe and the other staff members that I worked with were fantastic. I felt very relaxed and comfortable at Darcars of Frederick. They were determined to get me in the car at the price I felt was within my fantastic. I felt very relaxed and comfortable at Darcars of Frederick. They were determined to get me in the car at the price I felt was within my budget. Never did I feel pressured or stressed. Truly this was on of the best if not the best experience I have ever had buying a car. Thank you to the entire staff at Darcars, especially Lacoe Alltop!!!! Thank you. Tom L. More
When I walked into Frederick Toyota Dealership I was greeted and welcomed. My dad came alone with my fiancée and I. We asked for Jessie Torreyson, he remembered my dad and welcomed us. Jessie is a very greeted and welcomed. My dad came alone with my fiancée and I. We asked for Jessie Torreyson, he remembered my dad and welcomed us. Jessie is a very nice guy he then introduced us to Ken Daniels, Ken does an awesome job at connecting with his customers like he did with us. He definitely know what hes doing and is a great sales man. I later on meet with James "Mike" Obrien who took care of the financial papers for me, he also welcomed us like others, he is a very funny guy too, I had an amazing experience with all the people at Toyota and i got a 2013 Toyota Camry out of it. I love my Camry its the best car I ever had. Thank you all for your outstanding customer service. More
Jason Vaughn was patient, knowledgeable and very efficient. The overall buying experience was the best I've had anywhere. Both Jason and our finance representative truly had our best interest in m efficient. The overall buying experience was the best I've had anywhere. Both Jason and our finance representative truly had our best interest in mind and did everything they could to stay within our parameters and helped us get the best possible value for our money. More
Patrick Lockett and Chris Santiago gave the best professional and personalized that I have received from any auto dealer. I would recommend this dealership to anyone considering a new or previously professional and personalized that I have received from any auto dealer. I would recommend this dealership to anyone considering a new or previously owned vehicle. I would especially recommend Patrick Lockett in sales, for his knowledgable, friendly, and personalized customer service. More
Tim had the truck I was looking at already pulled up to the building and ready to go before I got to the dealership. Took the truck on a test-drive that included interstate and in-town roads which was very the building and ready to go before I got to the dealership. Took the truck on a test-drive that included interstate and in-town roads which was very helpful. With absolutely no pressure, Tim answered all my questions about the truck and was able to get me a little more money for my trade than the original offer. I was also very impressed that they agreed to take my trailer-brake controller out of my trade and install it in the new truck! Mike, the Finance Manager, went over all the money with me so I could follow what was being charged, and he plugged and re-plugged in numbers so I could reach a payment I was happy with. Could not have asked for a smoother transaction with no unpleasant surprises! More
Darscars is an excellent dealership with one goal in mind, you the customer. I drive past a toyota dealership to work every day and i drove over an hour to buy a car at darscars of fredrick. They gave m mind, you the customer. I drive past a toyota dealership to work every day and i drove over an hour to buy a car at darscars of fredrick. They gave me a MUCH better price(by thousands of dollars), they're friendly, know there product and there was no pressure to buy. THIS IS THE PLACE TO BUY A CAR. I purchased a car from these folks before and had identical results. More
We also, as I see others did as well. saw a new car we wanted online and drove 75 miles on Monday to the dealership. We were met in the parking lot with a smile and they assured us they did have the car wanted online and drove 75 miles on Monday to the dealership. We were met in the parking lot with a smile and they assured us they did have the car (actually a mini van) we wanted. We were very pleased with everything from our sales person, the manager, the financial consultant and the crew in the bay that got our car ready to drive home. They worked with the pricing, they were very knowledgeable of the car and made sure we were by the time we left. We are very impressed with this dealership. Everyone had a smile and it is a top notch facility. I need to go back for an add on and am looking forward to it just to experience their first class waiting room! :) Will definitely recommend this dealership to others. By the way, we love our new Toyota! Drives like a dream. Our first. More