
DARCARS Toyota of Frederick
Frederick, MD
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Best experience in 45 years of car buying, and I am known as a hyper-critical grouch! The ease of working with them online and via email to set up a potential deal and appointment from another state was rema as a hyper-critical grouch! The ease of working with them online and via email to set up a potential deal and appointment from another state was remarkable in itself, but the best part was going there in person. The dealership is convenient to get to and well-maintained, and every single person I dealt with - repeat - every single person I dealt with - was friendly and clearly dedicated to customer service. My salesman, Jeff Gaskins, was professional at every step of the way, from first contact to getting the deal I wanted finalized (including trading in my very high-mileage 8-year old van). When he was called away, Eric Hintz stepped in and helped at several points. Most surprising to me, after previous less-than-pleasant experiences with the financial people at other dealerships, Jesse Torreyson was an incredible breath of fresh air, so much so that I stopped him to ask if he was really the finance guy! Friendly, personable, soft-spoken and very accommodating, he provided the exclamation point to a very efficient, rapid, and most unexpectedly pleasing buying experience. Five stars all-around for Darcars Toyota of Frederick! Already recommending them to my friends. More
We were only browsing for a vehicle starting the same day we bought this one. We saw DARCARS had a crazy deal on a Honda Pilot at another of their dealerships and I immediately contacted Jason about it. We w we bought this one. We saw DARCARS had a crazy deal on a Honda Pilot at another of their dealerships and I immediately contacted Jason about it. We would not have purchased this vehicle if Jason wasnt able to help us. He has earned our trust and I honestly cant imagine buying another vehicle with anyone else. We are very particular about the games played at dealerships, and in the past have often walked away from cars we may have purchased because of the way the salesman tried to play games with us. That doesnt happen with Jason, and thats why we will keep coming back. We were very well taken care of! Highly recommended. More
I went to this dealership to shop for a 2011 Toyota Sienna and was greeted by Mike Slick whom he made the whole process to buy the vehicle as easy as possible, he explained to me all the features and o Sienna and was greeted by Mike Slick whom he made the whole process to buy the vehicle as easy as possible, he explained to me all the features and options got me into the business office and in no time I was out driving my new Sienna, thank you Mike you are the best, I would recommend this dealership to all of my friends and family. More
My wife and I knew exactly which options we wanted on our new 4Runner, but some of those options aren't offered in our region. And being the end of a model year, it was impossible to order the vehicle from new 4Runner, but some of those options aren't offered in our region. And being the end of a model year, it was impossible to order the vehicle from the factory. Daniel Tablah and James Welch went out of their way to find the vehicle at another dealership, and transport it. On top of all that, there was no haggling, because our on-the-road price was well below what we were prepared to pay. Overall, I would highly recommend DARCARS Toyota of Frederick. More
I really enjoyed the car buying experience with Toyota in Frederick. The last time I bought a car I felt like the salesmen were not listening to me and were only concerned about how much money they could ge Frederick. The last time I bought a car I felt like the salesmen were not listening to me and were only concerned about how much money they could get out of me. Toyota in Frederick gave me a great deal on my trade in and was able to get me the low payment I was looking for in a Camry. I have never leased a car and the salesmen were very descriptive in telling me how the leasing process works. I will recommend this dealership to my co-workers and anyone else who is interested in buying a new car. More
The team at Darcars really took care of me and my family. They made the impossible, possible and for that, I am truly honored. Thanks again to Tim Dotson and Jason Waltrup for getting me into my new car. They made the impossible, possible and for that, I am truly honored. Thanks again to Tim Dotson and Jason Waltrup for getting me into my new car. More
This past weekend I had the pleasure to meet and get assistance from Ken Daniels in the purchase of my new Toyota Avalon Limited. My father-in-law and I had a great experience with Ken and he explained assistance from Ken Daniels in the purchase of my new Toyota Avalon Limited. My father-in-law and I had a great experience with Ken and he explained all of my purchasing options to me. Long story short, we left the dealership on Saturday with a new car!! Thanks Ken for all of your assistance and look forward to purchasing my family's next automobile from you as well. Keep up the great work. More
Thanks to Jason Waltrup and his team at Darcars, my wife and I just experienced the most pleasant and satisfying car purchase! Jason, along with Patrick Lockett and Karl Brody, made sure we were happy and and I just experienced the most pleasant and satisfying car purchase! Jason, along with Patrick Lockett and Karl Brody, made sure we were happy and satisfied every step of the way and always responded to our questions and concerns in a timely manner. This kind of treatment was very welcome, especially since we had not purchased a car in over 10 years. They even gave us a great value for our trade-in too. If you have any car needs, make sure to consider Darcars Frederick - they have very qualified and experienced staff led by a professional and fantastic manager! Thanks again – we are really enjoying the Highlander! More
Very stress free and positive car buying experience. l would definitely recommend this dealership to my friends and family. Thanks again Jason. See you next time we need a car. would definitely recommend this dealership to my friends and family. Thanks again Jason. See you next time we need a car. More
My experience was very pleasant. They treated me well, answered all my question, just very helpful. This was my first time buying a toyota. I would definitely recommend darcars of frederick to my friends. answered all my question, just very helpful. This was my first time buying a toyota. I would definitely recommend darcars of frederick to my friends. Customer service like this is what makes customer want to keep coming back. More