DARCARS Toyota of Frederick

I was very impressed with the personal effort made on my behalf by Eric -- it took him over two months to make the sale... he stuck with it and beat out the competition eventually. He is a good guy - and I behalf by Eric -- it took him over two months to make the sale... he stuck with it and beat out the competition eventually. He is a good guy - and I referred my neighbors to him - the same day -- and they ended up buying a used truck from the same store - the same day..... He made the experience pleasant. He was not pushy and had good natural empathy -- sensing how I wanted to do business. So there you go. More

My wife and I casually approached DARCAR's in search for a new vehicle. We didn't really know what we were looking for, but Ghenna Orlov patiently and graciously walked us through the new car buying pro for a new vehicle. We didn't really know what we were looking for, but Ghenna Orlov patiently and graciously walked us through the new car buying process and directed us to a car that fit all of our needs. He thoroughly answered all of our questions and was very knowledgeable. He even helped us compare other car models to give us an idea of what best fit our needs/wants. He was by no means pushy and we felt very comfortable working with him. He also went above and beyond for us by working later hours so that we could seamlessly buy a car in the evening after work. In other words, we first met Ghenna on Saturday afternoon, and purchased our new car that following Monday evening. Overall, it was a great experience and we would highly recommended working with Ghenna Orlov. More

Happy to rate this dealership as excellent in every way. They sold us our Prius just over 3 years ago; we purchased the lifetime service coverage, and they lived up to the deal in every way. No ridiculous They sold us our Prius just over 3 years ago; we purchased the lifetime service coverage, and they lived up to the deal in every way. No ridiculous “up-selling". Just great honest care and maintenance. More

We purchased our last car, also a HIghlander from DARCARS in Silver Spring in 2004. In 2006 we moved to Frederick and began using the Frederick location for all our service and have been very satisfied with in Silver Spring in 2004. In 2006 we moved to Frederick and began using the Frederick location for all our service and have been very satisfied with the professionalism and friendliness of the staff. All work has been done correctly. So it was natural for us to turn to your dealership when we were back in the market for a new car. In May we purchased a 2013 HIghlander and I can't say enough about the experience. Our sales associate was Krea Yeager. She did an excellent job at satisfying our requests. As with most car purchases color and options were important and Krea listened carefully and I'm satisfied made every effort to locate what we wanted. In the end we settled for a color we had not thought of but Krea asked us to consider. What I paricularly appreciated was that she didn't "hover". She let us look the vehicle over and discuss it on our own before making a decision. When it came to negotiating price the experience was handled completely professionally. The initial figure was not what we had in mind. Rather then a lot of back and forth Krea quickly introduced the sales manager and we were able to arrive at a mutually agreeable price fairly quickly. Once again I appreciated Krea"s forthrightness with the sales manager, not a lot of back and forth shuttling. Krea is an asset to your business and I have no problem recommending her and DARCARS to friends. We have frequently send friends with Toyota's up there for service. More

I would highly recommend this deealership!! I bought a RAV4 from there last week and the professionalism of the employees is remarkable and made my experience at Darcars great! RAV4 from there last week and the professionalism of the employees is remarkable and made my experience at Darcars great! More

This is the first time that I can honestly say that I had a great car buying experience. Mr. Lockett was very professional. I war able to test drive all the I wanted and he was right there for me and I went a great car buying experience. Mr. Lockett was very professional. I war able to test drive all the I wanted and he was right there for me and I went back to this dealership over and over. This was a no hassle, no rush buying experience for me. Also I would like to mention that Mr Lockett even called me about a week later and thank me for making my purchase from him. That has never happen to me before, I mean after the sale!! Thank You Mr Patrick Lockett More

Long story short.....I had been working with jeff for over 6months on a car purchase. He was there and responded to all my emails and phone calls. Jesse did an awesome job with the finance team to get m over 6months on a car purchase. He was there and responded to all my emails and phone calls. Jesse did an awesome job with the finance team to get me 0% financing through toyota. I couldn't even get the toyota dealership closer to work with me but they did a great job matching baltimore city pricing t oget me my best deal......I will only deal with them in the future even though it's an hour away. definitely worth the experience. More

Mr. Eric Hintz was very prompt in responding to my internet email inquiry regarding a Toyota Avalon Limited. He provided me the information I needed so that when I came to the dealership, I knew exa internet email inquiry regarding a Toyota Avalon Limited. He provided me the information I needed so that when I came to the dealership, I knew exactly which color vehicle and model I'd be looking at. Eric was very courteous and polite. He has excellent customer service skills. He made sure we were able to get the deal we were looking for without all the added stress and haggling. Much of which I truly appreciate. He has contacted me several time to make sure that I am happy with my purchase, make me aware the additional items I ordered for the car were in and even recommended that I make an appointment to ensure that I get prompt service in a timely manner. He has also been more than helpful in answering any questions I have and making sure that I receive the utmost customer service. I would definitely recommend Mr. Hintz and the dealership to anyone who mentions they're looking to purchase a Toyota. More

Mike worked with us to get the price that we could afford. He also sent the van in to get detailed when we told him we were happy with the ride but that the inside was dirty. It came back looking mu afford. He also sent the van in to get detailed when we told him we were happy with the ride but that the inside was dirty. It came back looking much better. More

I have been bringing my Honda to Darcars Toyota in Frederick for several years now. I have always had a wonderful and stress-free experience. I primarily consult with Nima Mirhadi, the Service Advisor Frederick for several years now. I have always had a wonderful and stress-free experience. I primarily consult with Nima Mirhadi, the Service Advisor. Nima always puts me at ease and provides exceptional care when working on my car.He excels at communicating clearly and promptly when discussing my car needs. He is the most trustworthy person that I have dealt with in the auto repair industry. Nima always makes sure I am safe on the road and treats me like family. More