
DARCARS Toyota of Frederick
Frederick, MD
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Our car shopping involved comparing, driving and pricing competitive vehicles of other brands as well as competing dealerships. Dennis Dawson was extremely helpful, knowledgeable, friendly and extremely pat competitive vehicles of other brands as well as competing dealerships. Dennis Dawson was extremely helpful, knowledgeable, friendly and extremely patient as our selection process bounced us from different makes, colors, options and even dealers. Darcars, with Dennis Dawson 'holding our hand' and looking out for our interests, made the biggest difference. Dennis made us feel welcome and hurried to get exactly what we wanted, even after we changed our minds several times. No question went unanswered and concerns were quickly resolved. In the final stages, Mike O'Brien pleasantly and efficiently breezed us through the paperwork and warranty information in record time. He made the purchase details understandable and his pleasant manner relaxed us during the transaction. He stands by is offer to help 24/7, and I know he means it. Dennis and Mike made our buying experience so much more pleasant than at any other dealership. They are true professionals! In addition, every other member of the staff that we saw went out of their way to extend a friendly welcome. More
A+ experience. Mike gave me the price we had negotiated plus threw in a $500 coupon afterwards. Everyone gave good information without being pushy or obnoxious. This was my first dealership experience, a plus threw in a $500 coupon afterwards. Everyone gave good information without being pushy or obnoxious. This was my first dealership experience, and I would do it again for my next car. More
This was my second time buying a truck from Joe and Mike. I had a good experience, pretty similar to my first buying experience with them, no hassle and Joe showed me what I wanted to see, and picked up my t I had a good experience, pretty similar to my first buying experience with them, no hassle and Joe showed me what I wanted to see, and picked up my truck (again) from another dealership. Thanks. More
We recently purchased a Sienna from Joe and throughly enjoy the car! I have been able to call him with any questions I have and he reminds me when it is time for my first service (even made the appointm enjoy the car! I have been able to call him with any questions I have and he reminds me when it is time for my first service (even made the appointment for me and didn't transfer me to do it myself). He was able to easily explain bluetooth to me (volunteered to hook it up himself, but I got it!) and all the great things my car can do for me. He emailed me when the plates were ready and I just drove in and they installed them on my car for me (including a mounting bracket for the front plate). I had throughly researched the car I wanted before I went in and was pretty informed. He never talked down to me and I have walked out of many other dealerships who did not want me (as a female) as a customer. At the end of the day, this dealership has gone above and beyond for me. More
We were greeted as we entered the dealership and given good information about the vehicle we were interested in in order to make a decision. Price was fair for both our trade in and the price of the new good information about the vehicle we were interested in in order to make a decision. Price was fair for both our trade in and the price of the new car. We would recommend this dealership to others. More
Friendly and knowledgeable sales reps. Great selection of vehicles to choose from. Mr. Gaskins was knowledgeable and informative in describing the automobiles features. Mr.O'Brien was equally adept at expl vehicles to choose from. Mr. Gaskins was knowledgeable and informative in describing the automobiles features. Mr.O'Brien was equally adept at explaining the financial information. More
Gheena went above and beyond to get us the Toyota Tacoma we wanted. We really appreciate his hard work and the communication he had with us. Thanks! Mike was a fun guy to do our financing with. Thanks! we wanted. We really appreciate his hard work and the communication he had with us. Thanks! Mike was a fun guy to do our financing with. Thanks! More
Nima Mirahdi is "da Man". He takes care of me even if I made an appointment or not. He makes sure I always know and understand what's going on with my car...Thanks-A-Million! even if I made an appointment or not. He makes sure I always know and understand what's going on with my car...Thanks-A-Million! More
Pleasant, easy going salesman with patience. Provided prompt and accurate responses to my questions. worked with me to negotiate a fair price. Super friendly finance manager. Fast and efficient. prompt and accurate responses to my questions. worked with me to negotiate a fair price. Super friendly finance manager. Fast and efficient. Both were a pleasure to deal with. More