
DARCARS Toyota of Frederick
Frederick, MD
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Another great experience Stopped in Darcars and spoke with Dan Higgins as I was having radiator problems with my 2008 Camry. Ended up having to have the car towed in as it was Stopped in Darcars and spoke with Dan Higgins as I was having radiator problems with my 2008 Camry. Ended up having to have the car towed in as it was no longer driveable and Kevin Ignasiak even covered the cost of the tow. Dan called me just a couple hours later to let me know the radiator and water pump would need to be replaced. Rather than put that much money into an 8 year old car I decided to come back in and look for a new vehicle. Dave Whitesell helped me find a new 2016 Corolla S Plus which fit my needs perfectly. I worked with Bill Duque in finance and he thoroughly explained everything and had me in and out quickly. This is my 3rd purchase from Darcars Toyota of Frederick and they are the only dealership I have ever purchased from. Everyone I have ever worked with at this dealership has been extremely friendly, helpful, and made the experience completely stress free. Would highly recommend them to anyone. More
Our salesman was great, no pressure, good guy! Buying a car at Darcars in Frederick was a no stress pleasant experience! Our salesman, Bob Coope was great and made the process smooth and worry free Buying a car at Darcars in Frederick was a no stress pleasant experience! Our salesman, Bob Coope was great and made the process smooth and worry free! The trip to the business office for all the signings was about as stress free as it could be also! More
Great Dealership I visited Darcars in Frederick to inquire about a 2008 RJ Cruiser in the Used Car Dept. I was serviced by Bob Coope. Great guy - very personable and I visited Darcars in Frederick to inquire about a 2008 RJ Cruiser in the Used Car Dept. I was serviced by Bob Coope. Great guy - very personable and serviced my needs & inquiries without any sales pressure. He worked with me to find a price we could both adhere to and then made the transaction process rapid and without a hitch. This guy services his patrons. Highly recommend this dealership and especially Bob. Pete Adams Sharpsburg MD More
Great Experience Purchased a Used car from this DarCars location, our salesman was Bob Coope, I just had a great experience with Bob and this dealership. Would defini Purchased a Used car from this DarCars location, our salesman was Bob Coope, I just had a great experience with Bob and this dealership. Would definitely recommend them!! More
My Preowened Car Purchase As all would agree the purchase of a car is a task we would like to avoid, however my daughter and my buying experience was one of ease. First I wo As all would agree the purchase of a car is a task we would like to avoid, however my daughter and my buying experience was one of ease. First I would like to comment on the professionalism of the Sales Representative, Jason Vaughn. We visited the dealership about four times and spoke with Jason, who courteously showed us various cars that might interest us. During the six week long process he sent us various cars that looked good to him and would meet my daughters needs and wants. Finally Jason found a car that was perfect for my daughter. We met on New Years day and drove the car for the second time and purchased it. In order for her to establish credit we financed a portion of the car. Jeff Gaskins handled the options and payments and was top notch in that department. Many dealerships will try to charge more interest than is appropriate, but Jeff gave us a competitive rate to our credit union without even having to hassle with him. This was one of the best car purchase experience ever, and I highly recommend this dealership. Thanks guys Tom and Alana More
Brett Triplett & Jeff Gaskins are A-1 The honesty, integrity, and professionalism of this dealership is superb. I purchased a 2015 Corolla with DARCARS Frederick. Brett Triplett and Jeff The honesty, integrity, and professionalism of this dealership is superb. I purchased a 2015 Corolla with DARCARS Frederick. Brett Triplett and Jeff Gaskins made the experience comfortable. They maintained contact with me. By doing so, I understood the buying and financial process a little better. About a month ago, I had an accident that totaled the new 2015 Corolla. I did not hesitate to contact DARCARS Frederick because I knew their reputation for honesty and professionalism. A different salesman, Shane Zbir, sold me the second 2016 Corolla, which wasn't hard because Brett Triplett did an outstanding job selling me on the 2015 version. Brett Triplett and Jeff Gaskins are A-1. I highly recommend them to any one looking for a car. Outstanding and forever a customer of DARCARS Frederick. Thanks, Guys! More
very understanding Brett was patient and assisted us throughout the selection process. We changed our mind several times over a period of weeks, but Brett was always he Brett was patient and assisted us throughout the selection process. We changed our mind several times over a period of weeks, but Brett was always helpful and very knowledgable. More
Wonderful Experience! Brett is the best! I would like to thank Brett for the best sales experience I have ever had! I actually had a Honda HR-V in mind prior to going to the Toyota dealership I would like to thank Brett for the best sales experience I have ever had! I actually had a Honda HR-V in mind prior to going to the Toyota dealership and because of Brett and his excellence, I changed my mind completely and we added a second Toyota RAV4 to our household! He is so knowledgeable, very honest, realistic, and patient. He explained everything to me in detail and all the difference between the different RAV4 models. The whole process was smooth and efficient. Brett went out of his way to find me the red color car I was interested in (found it in the very last parking spot at the back of the dealership) Filled up the gas tank for me and explained leasing vs financing so I can make an affordable decision. Again, I didn't even want a Toyota when I started looking for a new car, I had my heart set on a Honda, but the exceptional service from Brett made me change my mind completely. I highly recommend to others! Overall, the experience was perfect. More
Great Experience I had done most of my research on the RAV4 before I got to the dealership, so I really wanted a quick and easy car buying experience when I went to DA I had done most of my research on the RAV4 before I got to the dealership, so I really wanted a quick and easy car buying experience when I went to DARCARS. I was able to meet with Brett, test drive the RAV4, and buy my car all within hours of contacting him. He made the car buying experience seamless and painless. He was very knowledgeable about the vehicle and about the warranty packages. I would highly recommend him to anyone looking for a new Toyota! More
How To Solve Problems And Influence Customers Long story short, I was having a challenge with Darcars in an effort to secure a new vehicle. I am a long time customer and gave the team the chance t Long story short, I was having a challenge with Darcars in an effort to secure a new vehicle. I am a long time customer and gave the team the chance to fix the issue. They succeeded - with flying colors. From working out the finances, to driving the car to my place of business, to filling out the paperwork on my own conference table to taking my return vehicle back, the Darcars team did exactly what I expected them to do - make it right and keep a happy customer. Thanks to everyone at Darcars for a job well done. The only negative is that now I am going to have to buy XM - my life has changed forever. More