DARCARS Toyota of Frederick

Charged me $401 to repair a tear in body moulding they said was not normal wear and tear. I had to pay to have it repaired. They didn't even wash my car. When I brought my car in for oil changes they wash said was not normal wear and tear. I had to pay to have it repaired. They didn't even wash my car. When I brought my car in for oil changes they washed it.My next car will not be a Toyota! More

The best experience, Sam his an outstanding sales man Knowledgeable, I am so happy with his service, personally. I do recommend Sam to any one who want to buy any vehicle. Knowledgeable, I am so happy with his service, personally. I do recommend Sam to any one who want to buy any vehicle. More

After having done months of research on buying the perfect vehicle for going on long distance adventures off the beaten path, it was an easy decision to choose a 4Runner! Sam Owens, of Darcars Toyot perfect vehicle for going on long distance adventures off the beaten path, it was an easy decision to choose a 4Runner! Sam Owens, of Darcars Toyota in Frederick, was extremely helpful in assisting me with the next steps. The time that I called the dealership, there was a highly sought after model with a unique color on its way to Maryland. Sam was able to make sure that it was reserved especially for me. He was honest about all costs, and the warranties. There were no surprises. I really appreciate the open communication and the ease of how everything went from the first phone call to driving my new 4Runner off the lot. The whole experience at Darcars Toyota in Frederick was extremely pleasant! The atmosphere is welcoming and there was always an available staff member who was willing to answer any questions. I highly recommend working with Sam Owens and I am looking forward to continuing a great business relationship with Darcars Toyota in the future! More

We had been researching our next car purchase and had finally settled on a hybrid. I had contacted several dealerships but Sam stayed in touch for months, keeping us updated about availability of the ca finally settled on a hybrid. I had contacted several dealerships but Sam stayed in touch for months, keeping us updated about availability of the car we wanted. We made an appointment to look at used car on Friday and lo and behold, a new Rav 4 had came in that morning. We drove it and bought it at that time. More

What a bunch of clowns. They are not in the business of selling cars they are in the business of marking up cars and selling to uneducated buyers when there are plenty of to They are not in the business of selling cars they are in the business of marking up cars and selling to uneducated buyers when there are plenty of toyota dealers selling at msrp. They also snuck in additional fees on top of their markup. They had another line item called "additional taxeable fees" line item of ~$1500, when wuestioned they said it was 500 for dealer processing and another ~1000 for what they call their 2% commission dealer fee. So their "market adjustment" of 1300 was really 2300 (less dealer processing). When I told them I would buy it today at sticker they said would see what they could do and came back with the exact same price lol. The salesman Ernie who I started with wasn't even there when I got back from my test drive and the guy I was handed off to, Kevin, was rude by saying even if he could get it down to msrp he didnt think I would buy it. I have bought plenty of much higher end cars than this, and never owned a japanese car because they were too common. This just confirmed the customer experience that comes with cheaper car makers is not for me. Stay far away from these idiots. I was literally the only customer in the showroom with like 5-10 sales people sitting around doing nothing, you would think they would want my business. The market has already peaked folks! Even if they call me back offering it under sticker I want nothing to do with them! More

Great dealership, no hassle! I worked with Jacob and he was fabulous, I definitely recommend purchasing from them. I worked with Jacob and he was fabulous, I definitely recommend purchasing from them. More

Ernie was a great person to work with that he listened my requests and he kept communicating with me on the vehicle delivery schedule until my new vehicle finally arrived. He explained new features on the 20 requests and he kept communicating with me on the vehicle delivery schedule until my new vehicle finally arrived. He explained new features on the 2022 RAV4 well that has much changed since from my previous vehicle, 2006 RAV4. I'm much happier with my new vehicle! More

I had an excellent experience picking up my New GR86 with James and Ernie. Thank you! James and Ernie. Thank you! More

Daniel went above and beyond to help me find the car I was looking for. Availability in general has been extremely low, but it all worked out great in the end. was looking for. Availability in general has been extremely low, but it all worked out great in the end. More

I had a very nice experience with Darcars Toyota of Frederick. Being from Pittsburgh, I left a message and was promptly contacted by Sean Skelly. We had several emails back and forth when we travelle Frederick. Being from Pittsburgh, I left a message and was promptly contacted by Sean Skelly. We had several emails back and forth when we travelled to Darcars to reserve a vehicle that was in shipment. Sean kept us informed over the next month of the status of the vehicle up to its arrival. Sean did an excellent job keeping me the customer informed and happy. We picked up the car on Sean's day off and Daniel walked us through the transfer, payment and pickup process. Daniel was as excited as we were in getting the vehicle in our hands. We had an overall good experience with Darcars. Thank you Sean, Daniel, Mo and Ericfor all of the parts you played in the process. Bill Shuker Joanne Shuker More