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DARCARS Toyota of Frederick
Frederick, MD
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What a bunch of clowns. They are not in the business of selling cars they are in the business of marking up cars and selling to uneducated buyers when there are plenty of to They are not in the business of selling cars they are in the business of marking up cars and selling to uneducated buyers when there are plenty of toyota dealers selling at msrp. They also snuck in additional fees on top of their markup. They had another line item called "additional taxeable fees" line item of ~$1500, when wuestioned they said it was 500 for dealer processing and another ~1000 for what they call their 2% commission dealer fee. So their "market adjustment" of 1300 was really 2300 (less dealer processing). When I told them I would buy it today at sticker they said would see what they could do and came back with the exact same price lol. The salesman Ernie who I started with wasn't even there when I got back from my test drive and the guy I was handed off to, Kevin, was rude by saying even if he could get it down to msrp he didnt think I would buy it. I have bought plenty of much higher end cars than this, and never owned a japanese car because they were too common. This just confirmed the customer experience that comes with cheaper car makers is not for me. Stay far away from these idiots. I was literally the only customer in the showroom with like 5-10 sales people sitting around doing nothing, you would think they would want my business. The market has already peaked folks! Even if they call me back offering it under sticker I want nothing to do with them! More
Ernie was a great person to work with that he listened my requests and he kept communicating with me on the vehicle delivery schedule until my new vehicle finally arrived. He explained new features on the 20 requests and he kept communicating with me on the vehicle delivery schedule until my new vehicle finally arrived. He explained new features on the 2022 RAV4 well that has much changed since from my previous vehicle, 2006 RAV4. I'm much happier with my new vehicle! More
Daniel went above and beyond to help me find the car I was looking for. Availability in general has been extremely low, but it all worked out great in the end. was looking for. Availability in general has been extremely low, but it all worked out great in the end. More
I had a very nice experience with Darcars Toyota of Frederick. Being from Pittsburgh, I left a message and was promptly contacted by Sean Skelly. We had several emails back and forth when we travelle Frederick. Being from Pittsburgh, I left a message and was promptly contacted by Sean Skelly. We had several emails back and forth when we travelled to Darcars to reserve a vehicle that was in shipment. Sean kept us informed over the next month of the status of the vehicle up to its arrival. Sean did an excellent job keeping me the customer informed and happy. We picked up the car on Sean's day off and Daniel walked us through the transfer, payment and pickup process. Daniel was as excited as we were in getting the vehicle in our hands. We had an overall good experience with Darcars. Thank you Sean, Daniel, Mo and Ericfor all of the parts you played in the process. Bill Shuker Joanne Shuker More
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I am beyond happy with my experience with Sam and Eric. They go above and beyond to get you what you want. Sam and Eric really worked hard on getting me my dream car within my budget rage. I highly suggest They go above and beyond to get you what you want. Sam and Eric really worked hard on getting me my dream car within my budget rage. I highly suggest Sam to anyone! He does more then just sells cars he creates such a good friendship with his customers. More
Hands down to DarCars of Frederick. From the moment we called about inventory, the Sales Gentleman was the nicest ever (Joe Newman) who made the process of me getting into my band new 2 From the moment we called about inventory, the Sales Gentleman was the nicest ever (Joe Newman) who made the process of me getting into my band new 2022 Toyota Tacoma Sport. The process between Joe and the GM (James) making all things possible for this to happen was so easy. They both were so kind, respectful, and generous! I can’t say enough how thankful we are for those two who made it happen. I would highly recommend working with these two gentlemen as they both go over and beyond to make your dreams come true. Thank you DarCars! More