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DARCARS Toyota of Frederick

Frederick, MD

4.1
1,544 Reviews

5293 Buckeystown Pike

Frederick, MD

21704

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Showing 1,544 reviews

July 15, 2022

I had a wonderful buying experience from start to finish. Ernie was extremely communicative and easy to reach! More

by ariana.rigsby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Kunz
Jul 22, 2022 -

DARCARS Toyota of Frederick responded

Ariana, we're honored to have earned your recommendation! Ernie will be delighted that his professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

July 05, 2022

This Guys are amazing and so professional. My first contact was Jim just over the phone he was great, then I met him in person, he was more friendly and willing to help. When I was at this de More

by Julia Camerieri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Owens, Jim Higgins Jr
Jul 06, 2022 -

DARCARS Toyota of Frederick responded

We're honored to have earned your recommendation! Jim and Sam will be delighted that their professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

June 24, 2022

Super happy with my new Jeep! There was a few hiccups in the road at the start, but Donnie & the team definitely helped take care of that, and helped me find the perfect car. Supe More

by Bvidetti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Weaver, Eric Hintz, Jim Higgins Jr, Donnie Moulton
Jun 27, 2022 -

DARCARS Toyota of Frederick responded

We're honored to have earned your recommendation! Donnie will be delighted that his professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

May 31, 2022

Awesome experience, Diko Tatarian, and the team were very knowledgeable, and went out of their way to help us, and explain the progress. Diko was great, he showed my daughter how everything worked in t More

by chammomd1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Higgins, Eric Hintz, Diko Tatarian
Jun 01, 2022 -

DARCARS Toyota of Frederick responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Toyota of Frederick team to assist you with your automotive needs, and we hope you have many happy miles in your new car!

May 28, 2022

Thanks we are so happy with the new car my second time buying here I will recommend it to anyone More

by ayalajulio241
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Kunz, Paul Foltz, Jacob Floyd, Joe Jacobs, Mike Coomer, Geo Cornejo, Gerick Allen, Alpha Diggs, Diko Tatarian, Havishman Krishna
May 31, 2022 -

DARCARS Toyota of Frederick responded

We are overjoyed that you had such a great purchasing experience at DARCARS dealership. Our team is grateful for your business and we wish you safe driving in your new car!

May 12, 2022

Charged me $401 to repair a tear in body moulding they said was not normal wear and tear. I had to pay to have it repaired. They didn't even wash my car. When I brought my car in for oil changes they wash More

by sgt1st081
Recommend Dealer
No
Employees Worked With
Brett Triplett
May 13, 2022 -

DARCARS Toyota of Frederick responded

We’re so sorry that you had such a disappointing experience. This isn't the impression we want to leave our guests and I can certainly understand why you are frustrated. We will share your feedback with the right people to make sure your concerns are addressed. If you would like to share anything further, please reach out to us at customerrelations@darcars.com or 800-327-2277. Thank you.

May 10, 2022

The best experience, Sam his an outstanding sales man Knowledgeable, I am so happy with his service, personally. I do recommend Sam to any one who want to buy any vehicle. More

by edramllc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Owens, Eric Hintz
May 10, 2022 -

DARCARS Toyota of Frederick responded

We're honored to have earned your business with our professionalism and excellent customer care at DARCARS Toyota of Frederick! Thank you for taking a moment to commend Sam for his hard work, and congratulations from all of us on your new car!

April 24, 2022

After having done months of research on buying the perfect vehicle for going on long distance adventures off the beaten path, it was an easy decision to choose a 4Runner! Sam Owens, of Darcars Toyot More

by Kasi8800
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Owens, Firooz Mozaffar
Apr 25, 2022 -

DARCARS Toyota of Frederick responded

We're so grateful for your support of DARCARS Toyota of Frederick! Sam and the team are happy to deliver professional service with a smile at every opportunity, and it's wonderful to hear you appreciate our efforts. Many thanks from all of us here, and we wish you safe travels until we see you next!

April 19, 2022

We had been researching our next car purchase and had finally settled on a hybrid. I had contacted several dealerships but Sam stayed in touch for months, keeping us updated about availability of the ca More

by lmaucere
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Owens, Firooz Mozaffar
Apr 20, 2022 -

DARCARS Toyota of Frederick responded

We're honored to have earned your business with our professionalism and excellent customer care at DARCARS Toyota of Frederick! Thank you for taking a moment to commend Sam for his hard work, and congratulations from all of us on your new car!

April 15, 2022

What a bunch of clowns. They are not in the business of selling cars they are in the business of marking up cars and selling to uneducated buyers when there are plenty of to More

by Karl J
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernie Kunz, Kevin Morrissey
Apr 18, 2022 -

DARCARS Toyota of Frederick responded

Karl, we’re so sorry that you had such a disappointing experience. This isn't the impression we want to leave our guests and I can certainly understand why you are frustrated. We will share your feedback with the right people to make sure your concerns are addressed. If you would like to share anything further, please reach out to us at customerrelations@darcars.com or 800-327-2277. Thank you.