DARCARS Toyota of Frederick

From Sales to service this dealrship is great my family has now owned three toyotas adn one Elantra from them. Sassan in sales is always ready to help and doesnt try to hoodwink the customer.... I like tha has now owned three toyotas adn one Elantra from them. Sassan in sales is always ready to help and doesnt try to hoodwink the customer.... I like that. Nima in Service always makes sure I get taken care of in a fast professional mannner. And the Finance officer Jim has always been more than helpful explaining all the contracts adn conditions. Some I still dont understadn but its at no fault of his own. The only complaint I have about hte Dealrship is that I pruchased a service package and was under the impression that any Toyota Dealer could service my car... This is not the case. I attend school out of state and it takes me 2 days to bring the car home for serivce... This is (1) a very dangerous trip to do alone and (2) very annoying to have to bring the care home every 5,000 miles. The trip is 1000 miles each way, I am a student and cant afford the time or the money to come home. This trip has been stressful enough with the family events that I have had to take care of I would have appreciated not to have to drive as well. This is my only issue with DARCARS, I will continue to buy Toyotas and continue to by from Sassan. More

This was the first new car that I’ve bought its not easy to fork out all those big bucks in this economy. The sales consultant Sasan Nevai was professional and pleasant to work with. For a big dealership yo to fork out all those big bucks in this economy. The sales consultant Sasan Nevai was professional and pleasant to work with. For a big dealership you experience a Mom and Pop Family business feeling with everyone pitching in to make you feel like a welcome guest .My hats off to Darcars Toyota of Frederick Thanks for a job well done Henry Fletcher More

We recently had the pleasure of dealing with Eldridge Moses at Darcars Toyota of Frederick when it came time to purchase a 2010 Highlander SE. Like everyone else we wanted the lowest price, the best tra Moses at Darcars Toyota of Frederick when it came time to purchase a 2010 Highlander SE. Like everyone else we wanted the lowest price, the best trade in value and not to be pressured. Eldridge came through on every count. With the SE package offering such great value it was difficult to find one in the color we wanted. Eldridge went above and beyond the call to find the vehicle we were looking for. He even went so far as to come in on his day off and drive 100 miles round trip to pick up the vehicle himself and drive it back to the dealership. As if the outstanding car buying experience wasn’t enough, we were greatly impressed at his involvement (and Darcars) in a large list of activities that support various charitable causes in the Frederick area. If you are in the market for any Toyota, we highly recommend that you seek out Eldridge and the team at Darcars in Frederick More

My experience with DarCars of Frederick, MD was the best experience at a used car dealship that I have ever had. The salesman (Russell) that sold me my 2009 Hyundai Sonata was knowledgeable, friendly, very experience at a used car dealship that I have ever had. The salesman (Russell) that sold me my 2009 Hyundai Sonata was knowledgeable, friendly, very helpful, and most importantly did not hassle me. I bought my car at a great price, and the whole process went quickly and efficiently from beginning to end. I will definitely recommend DarCars, and specifically Russell, to friends and family in the future. More

Jeff Croteau is a wonderful salesman- friendly, courteous, knowledgeable and not pushy. He explained elements of the Toyota clearly and consisely; demonstrated how the floor mats were installed so courteous, knowledgeable and not pushy. He explained elements of the Toyota clearly and consisely; demonstrated how the floor mats were installed so they wouldn't move around under the driver's feet; and described the improvements to the gas pedal to prevent sudden acceleration. Jeff knew his business and made sure that I had no questions about my new Camry when I drove off the lot. Jeff made buying a new car a very pleasant experience and I will definitely recommend Jeff to anyone interested in buying a Toyota! More

Our daughter purchased a Totota RAV4 from this dealership in 2005, and although her salesperson no longer works there, we were lucky to be put in touch with Eldridge Moses when we first started looking at Pr in 2005, and although her salesperson no longer works there, we were lucky to be put in touch with Eldridge Moses when we first started looking at Priuses in 2009. He gave our son a great deal on a 2010 Prius III in January, 2010, so when we were ready to purchase a Prius IV a few months later, we knew who to call. Mr. Moses is extremely knowledgeable about all of the products he sells, participates in events that benefit the Frederick area community, and is a pleasure to deal with. He kept in touch with us without pressuring or bothering us and is obviously adept at successfully working with several customers at the same time. Mr. Moses worked to find us the model we wanted at a great price. He is a true gentlemen, a great person to work with, and an excellent salesperson! We plan to refer our friends and family to Mr. Moses and Darcars Toyota of Frederick. More

My wife and I stopped by DARCARS Toyota of Frederick, on the way to an outlet mall in Leesburg, Va., to see the new Venza which drew our attention from the television adds. We were met at the door by Mr. Ne the way to an outlet mall in Leesburg, Va., to see the new Venza which drew our attention from the television adds. We were met at the door by Mr. Nevai. We told him that we only came to see the new Venzas and not to purchase one. He said that was fine and after taking us to one he proceeded to answer questions regarding the features on the car. He asked if we would like to test drive the car but we declined saying that we were on our way to go shopping in Virginia and that we would come back on our way home. He then suggested that we take the car shopping. We were very reluctant but after a few minutes we agreed to test drive the Venza on our shopping trip. Throughout this period Mr. Nevai was extremely professional and talking with us in a non pressure way. Our experience with the car was nothing short of wonderful. We had left our Toyota Matrix at the dealer and when we returned Mr. Nevai greeted us at the door asking how we liked the car.We both said that it was a wonderful driving car as well as a beautiful vehicle. He followed that query with -"what would it take for us to put you in this car today". From there it was pretty much a no brainer... we purchased the car and went home thrilled and happy with the total transaction. We have sinced stopped by to see Mr. Nevai when we are in the area to say hello. I have shared this experience with all my friends. On one occassion some peole stopped me in the parking lot and asked me all about the car and where and from whom I purchased it. EASY ANSWER FOR ME!!!!! More

My entire experience with DARCARS of Frederick was easy and stress-free. Sasan took a lot of time with us to make sure we got the exact car we wanted. They had a wide selection of cars and made every effo and stress-free. Sasan took a lot of time with us to make sure we got the exact car we wanted. They had a wide selection of cars and made every effort to get the exact color and model of the car I wanted (including driving all the way to another state to get it and delivering it to my house). The finance staff was extremely patient and never pressured us. Overall an easy and pleasant car-buying experience. Would definitely recommend them. More

We had driven the same car at a different dealer, but got better pricing and an easier test drive at Darcars. The offer they gave us for our trade was far above that from any other dealer. We didn't feel p better pricing and an easier test drive at Darcars. The offer they gave us for our trade was far above that from any other dealer. We didn't feel pressured to buy "up" or to accessorize, and we were not given the hard sell on any warranties. Nothing was added to the final price except the tax and tags....just as we were told. We declined the extended warranty, and there was no arm twisting. It was a very enjoyable experience. The dealership was VERY busy, but they kept us informed of what was required at each step and still got us through the entire process from test drive to out the door in the new car within a couple hours. More

My daughter and I went to our local Toyo dealer and test drove a 07' camry at the end of Friday night , the dealer was closing (my granddughter was fussy) we told the salesman we'd take the car and contact drove a 07' camry at the end of Friday night , the dealer was closing (my granddughter was fussy) we told the salesman we'd take the car and contact him first thing in am (my daughter attends college and works full time , she had a 7:30 to 1:00 class I told slsmn. I'd sign to hold car if needed , my daughter sent E-mail at 7 am agreeing to purchase vehicle and to contact her father for signature and deposit , I called at 10 am , since I did not hear from slsmn. and he said another slsmn. was just in process of taking an order on that car , we were quite upset , my daughter went online and "found" your dealership , we pulled onto your lot on Rte.40 W. and immediately Mr.Hewitt walked out and asked how he could help us , and established a very good repoire with all "three of us" (my daughter , grand-daughter and myself) gathered our information and needs , got us keys and we test drove 2 vehicles selected one , in the mean time Vince (your sales mgr. examined my daughters trade-in vehicle prepared a very generous complete proposal that we accepted) during the whole process every individual we came into contact with at both locations were "extremely courteous and very outwardly friendly" my sincere gratitude to Russell , Vince , and John and the entire staff at DARCARS Toyota I commend you on having employed some truly fantastic indiduals they made a "bad experience" turn into a "GREAT EXPERIENCE FOR MY DAUGHTERS FIRST DEALERSHIP PURCHASED VEHICLE". I would reccomend the drive to anyone hear in Central Penna. the "PROFESSSIONAL EXPERIENCE" was well worth it. More