DARCARS Toyota of Frederick

From the start John Kutchak provided me the best customer service any purchaser could ask for. He was friendly and worked with me until he could me the exact vehicle and price that I was looking for. His qua service any purchaser could ask for. He was friendly and worked with me until he could me the exact vehicle and price that I was looking for. His quality of work was better than I have ever experienced at a car dealership. Overall, I one of the most satisfied customer at this time. More

We had a wonderful experience at Darcars. No one else could match the price and the 0% financing. The service people are wonderful. We had absolutely no problems. Daniel came in on his day off just to be could match the price and the 0% financing. The service people are wonderful. We had absolutely no problems. Daniel came in on his day off just to be able to sell us the call that we wanted, and we really appreciated that. More

This was truly a great and easy experience, one that I've never had before in purchasing a new car. Everyone was on a very professional attitude and seemed to work well together. I was impressed with the cl never had before in purchasing a new car. Everyone was on a very professional attitude and seemed to work well together. I was impressed with the cleaniness of the dealership, especially the work area. All of the employees were neat and well dressed from the sales, to finance and service. More

My husand and I had a leased 2005 Toyota Matrix and the lease was going to expire in August. We really liked the vehicle and we were going to buy it but we knew there wouldn't be a warranty and the cost o lease was going to expire in August. We really liked the vehicle and we were going to buy it but we knew there wouldn't be a warranty and the cost of picking up one on a used car would be expensive. We had a bad experience at our local Toyota dealer and heard good things about Darcars. I went to their website just to see what they had to offer in a new Toyota Matrix. I received an email price that was much less than the list price-first nice surprise. Our credit is not terrible but is not great either so the next step was seeing what could be done trying to keep our payments close to what they were at the time. I really wasn't expecting much here and the thought of buying our current leased car never left my mind. Then I received a call from Tim and he told me the price would remain the same. This was a brand new Toyota Matrix with more features than our current car. I still thought it was too good to be true but had my husband stop by the dealership. Long story short...we left that night with a brand new Toyota Matrix AND a warranty good for 125,000 miles that covers almost everything. Mr. O'Brien in the Finance Office made the worst part of buying a car...paperwork, the most enjoyable we've had. Everyone was so nice and we feel we got a really good deal. If you live in Hagerstown or surrounding area it is worth the travel to Darcars in Frederick!!! Thanks so much Tim and Mike!!! More

This is my third car that i have purchased from Darcars and i have had the pleasure with dealing with Ralph everytime. He is very curtious and patient with you. Anything you need he will get it for you. and i have had the pleasure with dealing with Ralph everytime. He is very curtious and patient with you. Anything you need he will get it for you. He is a delight to deal with and does not pressure you into anything that you don't want to do. I always enjoy stopping back in and hearing him remember my name and ask how the family is doing. He is an excellent salesman and will always request him when i return in the future for another purchase. More

The folks at DarCars are great. I was shopping for a few different cars and finally settled in on a new Prius V (tech package). I did a lot of research of the car and dealers on my end in both the details different cars and finally settled in on a new Prius V (tech package). I did a lot of research of the car and dealers on my end in both the details of what I wanted, but also what dealer I wanted to deal with. For this car, I was trying to fit the car into a very specific budget and John Kutchak was very willing to work with me. It took a few days for me to work out all of the details on my end, but John was not just patient with me, but very understanding. I was willing to drive as far as 70 miles to find the best deal, but I was very happy when that deal turned out to be so close here in Frederick. With John, I got a great deal on the new car and a fair deal on my trade in. All without any pressure (as you can get with other dealers). I think they've made a customer for life with me. More

Superlatives abound!!! Deals and service were outstanding. People were accomodating. So pleased, I bought 2 NEW Cars!! Will come back for the next car. No pressure and everyone was friendly and outstanding. People were accomodating. So pleased, I bought 2 NEW Cars!! Will come back for the next car. No pressure and everyone was friendly and positive. Even associates not selling the vehicle were amenable Gary Spinella More

I rated Darcars of Frederick "Great" in all areas because they worked with me and made the extra effort to make sure I got the best deal available. Jason, James and Ralph provided excellent customer service they worked with me and made the extra effort to make sure I got the best deal available. Jason, James and Ralph provided excellent customer service in striving to make sure I was happy with the overall deal. At this dealership, its a team approach in customer satisfaction all the way to the finance department. Everyone strives to make car shopping as easy and pleasant as possible. My salesman, Ralph, was very knowledgeable of the product and answered all of my questions without hesitation. The car was detailed and ready to go promptly following the completion of the paperwork. More

I am a repeat customer of DARCARS and of Ralph Reagan's. I know that when I walk through those doors, I can expect to be treated fairly and respectfully and that Ralph will give me all the information I am I know that when I walk through those doors, I can expect to be treated fairly and respectfully and that Ralph will give me all the information I am looking for in a NO-NONSENSE kind of way. It makes the tedious, time-consuming task of buying a new car, not so unbearable after all! More