DARCARS Toyota of Frederick

We were in the market for a used Camry. We were shopping around and visited a few different dealerships in the area. The Darcars Frederick dealership was by far more customer service oriented and more prof around and visited a few different dealerships in the area. The Darcars Frederick dealership was by far more customer service oriented and more professional than the other dealerships we visited including Darcars' sister location in Silver Spring, which has much to be desired. The two hour drive to Frederick was well worth it. We were so pleased with the experience and our interaction with both Patrick Lockett and Robert Buchanan that we didn't even have an interest in haggling with the price because we felt we chose the car that we wanted, received the customer service that we deserved and overall it was a pleasant car buying experience. We highly recommend Darcars of Frederick and Patrick Lockett. Thank you. More

I made two trips to this dealership. At the first visit I met Sasan. I explained that I would not play games and if he wanted to I would leave. At that visit we were unable to arrive at a price I could live met Sasan. I explained that I would not play games and if he wanted to I would leave. At that visit we were unable to arrive at a price I could live with. No pressure, just facts. At the second visit we were able to come to an agreement. There was no pressure ever. My experience was the best I have ever had while purchasing a vehicle. I am 60 and have purchased many in my life. I would highly recommend Sasan and the entire staff who helped to make my visit and purchase frankly wonderful. Jeri L. Stitt More

I went looking for a new RAV, b/c Toyota had a terrific lease offer on the RAV base model, and I lease cars for work. Unfortunately, I wanted a loaded RAV, and the offer was, again, on the base model, so lease offer on the RAV base model, and I lease cars for work. Unfortunately, I wanted a loaded RAV, and the offer was, again, on the base model, so my price for what I wanted was coming in a lot higher than what I wanted to pay. Both Tim and Paul worked with me to get the car I wanted, with the options I wanted, within my budget. I'm so happy to be driving a Toyota again! I did try to work with this dealership twice before, and found them somewhat uncooperative and unyielding on price. I'm so glad I tried them one more time! It seems that the staff is a lot more attentive, and will work extra hard to secure your business. It's paying off for them, too--when the lease on our other car is over at the end of Oct., my husband will be in for a new Toyota, too--maybe a Camry or Corolla. Thanx, Tim, Paul and Darcars, for getting me in the car I wanted--look foward to working with you again, soon! :) More

I recently purchesed a 2010 Rav-4 from Sales Consultant John Rzeszut whom I had previously purchesed a car from before. John is a top notch sales consultant and was very friendly and knowledgable about the John Rzeszut whom I had previously purchesed a car from before. John is a top notch sales consultant and was very friendly and knowledgable about the car I purchesed. He always had a smile on his face and answered all my and my wife's questions we had, from the trade-in to the sales price to the Rav-4 itself. Darcars of Frederick is lucky to have such a person working for them as John. If he is still there in 7-8 years I will be looking him up for a new purchase and will be referring everyone I know to buy from John and Darcars. Mike (Finance)was equally as great as John. He took his time explaining the details of the sales contract, always had a smile on his face and was joking with us the entire time. He helped us with getting our automatic car starter on our old car so we could purchase the Rav-4 that day. In this tough economic time, it is not an easy choice to purchase a new car, but working with people like John and Mike made the decision easy. They made us feel comfortable and did not pressure us into making a decision we were not comfortable with. It is people like this that make car buying easy, and especially enjoyable since this is my very first new car purchase. Please make sure they both now how much of a pleasure it was working with them and what ever Darcars can do for them, they both deserve it. Sincerely, Tom DiMaggio More

Our salesman Marco, was easy to deal with and made our new car purchase an enjoyable one. We were concerned when we first arrived but Marco was able to provide us with the information we needed to make a new car purchase an enjoyable one. We were concerned when we first arrived but Marco was able to provide us with the information we needed to make a decision without the pressure we might have expected from a New Car Dealership. More

Salesman Tim Twigg was very, very pleasant and accommodating. I found my buying experience with Tim to be comfortable and efficient. I was in and out within a couple of hours with the car I want accommodating. I found my buying experience with Tim to be comfortable and efficient. I was in and out within a couple of hours with the car I wanted at the price I offered. Best of luck to you Tim. I was also pleased with the financial service provided by Mike O'brian and with a follow-up telephone call confirming my mailing address. Thank you both for making my buying experience as painless as possible especially since I was replacing my two-year old Rav4 with a new one following an unfortunate accident. More

It was wonderful working with 2 professionals who really went out of their way to help the deal and van work for us. They spent time answering all questions and making sure we were comfortable with all aspe went out of their way to help the deal and van work for us. They spent time answering all questions and making sure we were comfortable with all aspects of the sale and the van. I would not hesitate to recommend this dealership, but in particular these two gentlemen. More

The buying experience was very pleasant and John and Jim were great to work with on our purchase. I had struggled to find a new car that I liked but after seeing the Venza I just had to drive it. I love my were great to work with on our purchase. I had struggled to find a new car that I liked but after seeing the Venza I just had to drive it. I love my Venza! It's a wonderful car. I think Toyota has hit a home run with the Venza. Congratulations. More

From the start John Kutchak provided me the best customer service any purchaser could ask for. He was friendly and worked with me until he could me the exact vehicle and price that I was looking for. His qua service any purchaser could ask for. He was friendly and worked with me until he could me the exact vehicle and price that I was looking for. His quality of work was better than I have ever experienced at a car dealership. Overall, I one of the most satisfied customer at this time. More