
DARCARS Toyota of Frederick
Frederick, MD
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The service I received during my sale was exceptional. My Sales person, Ralph Ragan took great care in showing me all the car's features and not pressuring me for a decision. Also, Paul Fuqua took the time Sales person, Ralph Ragan took great care in showing me all the car's features and not pressuring me for a decision. Also, Paul Fuqua took the time to ensure I understood the finance and lease process and ultimately what my best options were. I will definitely return to Darcars and purchase another Toyota! More
visited dealership to trade-in and purchase certified used car. worked with patrick lockett and the experience was excellent overall. he was attentive, listened to my needs/wants in car & price and pro used car. worked with patrick lockett and the experience was excellent overall. he was attentive, listened to my needs/wants in car & price and provided several selections. ended up making purchase and am very satisfied. More
My daughter leased a 2010 Prius with a trade-in of our 2002 Prius, which we purchased used from this dealership 4 1/2 years ago for a total cost of $16,000. Jeff told us our 2002 Prius was going to go dir 2002 Prius, which we purchased used from this dealership 4 1/2 years ago for a total cost of $16,000. Jeff told us our 2002 Prius was going to go directly to auction and offered us a $1,000 trade in. He had also offered my daughter a $500 additional incentive the first time she was there to discuss the lease. He "forgot" about that $500 but eventually we got it added to the trade in value, along with another $500, for a total trade in value of $2,000. Our 2002 Prius is now on the Darcars Toyota Frederick Maryland website for an "e-price" of $6,995, so we were lied to about the value of the car and the "fact" that it was going to auction because it wasn't worth anything. I also bought a used Camry from this dealership and we have had both cars regularly serviced at your dealership. It is pretty clear, as it has been on other occasions--such as when you just couldn't find anything wrong with those tires that kept going flat on my Camry and when I was charged 8 hours of labor for 2.5 hours of work--that you really do not give a d*** about us as repeat customers. I think your organization is a rip off. I want Darcars Toyota Frederick to refund to my daughter the $750 extra she paid for the back-up camera/mirror and give her the third year of free service on the leased Prius, and I also free service/repair on the Camry for a year. How do you people live with yourselves???? More
The staff was VERY Friendly and helpful. We got the truck that we wanted at the price we wanted. Everybody was cheerful and a pleasure to talk with. This is the second car/truck that we have purchase truck that we wanted at the price we wanted. Everybody was cheerful and a pleasure to talk with. This is the second car/truck that we have purchased from this dealership plus our son and his wife have purchased a car and a SUV from them. I highly recommend this dealership and staff. More
I want to thank John Rzeszut from Toyota Darcars of Frederick. John was very helpful with choosing a car that fits me. I test drove two vehicles to find the car for me and John went out of his way to Frederick. John was very helpful with choosing a car that fits me. I test drove two vehicles to find the car for me and John went out of his way to setup the best deal, even offering to drive me to another lot to help in buying a car. Thanks John More
I had an excellent experience at Darcars with purchasing my Yaris. I have always driven a used car because of thinking I couldn't afford the payments on a new one. Tim was my sales associate, and Paul and my Yaris. I have always driven a used car because of thinking I couldn't afford the payments on a new one. Tim was my sales associate, and Paul and Jim helped me with price and financing. They all took the time to ensure I got exactly what I wanted, especially Tim. I had visited prior to purchasing and talked to Tim about what I was looking for. Unfortunately I didn't "fall in love" with anything in particular so I decided to wait a little longer. A couple weeks later the car I had been driving decided it had had enough and needed to be retired. I went back to see Tim and purchased my new Yaris. I am so excited with my new car! I am already telling everyone to go see Tim at Darcars for their next new car. More
This is the second time this year that we have had the pleasure of working with DarCars of Frederick. My husband bought a new 4 Runner in January. We were so pleased with Josh that we called him again thi pleasure of working with DarCars of Frederick. My husband bought a new 4 Runner in January. We were so pleased with Josh that we called him again this past week when I needed a new car. Josh was only scheduled to work until 6pm, but he happily stayed til 10 pm to help get me into a new car. The finance department was also great. My new Camry makes this the 2nd Toyota I have owned. My husband has owned 3 Toyotas of his own. We will definitely be back to DarCars for the next one! More
I would recommend this dealership to anyone! We didn't even think we were in the market for a Toyota, but we were blown away by their service and commitment to get us into the right car. We feel in love w even think we were in the market for a Toyota, but we were blown away by their service and commitment to get us into the right car. We feel in love with a camry and we were offered a fantastic deal! There was not one negative aspect about our entire experience thus far. More
We were greated in the parking lot by Sasan and he was very friendly and no pressure. He showed us the cars we were interested in. We were checking out different dealerships and cars. When we came back very friendly and no pressure. He showed us the cars we were interested in. We were checking out different dealerships and cars. When we came back he showed us what we wanted no pressure and we purchased the mini van we wanted. More
Had given little thought about a Hybrid until I met Ralph and Paul; while Ralph was able to spend a lot of time with me explaining the features & tecnology, Paul put together a great selling price and lease and Paul; while Ralph was able to spend a lot of time with me explaining the features & tecnology, Paul put together a great selling price and lease arrangement. DARCARS TOYOTA of FREDERICK is THE place to buy! More