
DARCARS Toyota of Frederick
Frederick, MD
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This is the third car purchased from this dealership. As before, we were in an out in a little over 2 hours. A fantastic experience. The people and level of service was great. Any waits that we had durin before, we were in an out in a little over 2 hours. A fantastic experience. The people and level of service was great. Any waits that we had during the process were short and comfortable. The dealer made sure we knew that they knew we were waiting and that our time was valuable. That was nice. More
I thought DARCARS Toyota of Frederick was wonderful to work with in purchasing a car. They were incredibly helpful and offered much guidance when I needed it. This was my first big car purchase and they work with in purchasing a car. They were incredibly helpful and offered much guidance when I needed it. This was my first big car purchase and they were very understanding and cooperative and provided a fantastic first time experience. I would refer anyone to this dealer. More
I bought my first car from Dilia Ortiz and Darcars. Dilia was very friendly and kept me up to date with the car i was interested in, as well as others in my price range/others i might want to check out. She was very friendly and kept me up to date with the car i was interested in, as well as others in my price range/others i might want to check out. She went out of her way to get the very best deal possible. Sasan handled the financing and he too was very friendly and knowledgeable. I would definitely recommend Darcars of Frederick to anyone buying used or new. More
This is my third new Toyota purchased from Darcars Frederick. The experience has always been straightforward, thorough and pleasing. The Dealership, Selection and knowledge of their entire team is t Frederick. The experience has always been straightforward, thorough and pleasing. The Dealership, Selection and knowledge of their entire team is the best. But, finally, and perhaps most importantly, the process is lead by people who are true professionals at what they do. Their knowledge of the process, product line, sales requirements, service processes, etc., simply allows for the process to be efficient and effective to answer all questions immediately, completely and honesty. I only wish other business segments would invest in the same manner Darcars and Toyota has in order to provide professionals to execute all these activities who truly know it. More
I had a wonderful experience in buying a car from DARCARS Toyota of Frederick. I traveled up to Frederick because of the great price and incentives they offered on my desired car. I was greeted pleas DARCARS Toyota of Frederick. I traveled up to Frederick because of the great price and incentives they offered on my desired car. I was greeted pleasantly when I arrived and both the sales consultant and finance director that I dealt with were very helpful in answering all of my questions and they seemed to do everything in their power to get me a great deal so that I would leave very satisfied. They both went above and beyond my expectations to make sure I left with a vehicle I was happy with and a plan to finance that would work well for me. They were very friendly and honest throughout our dealings. I would HIGHLY recommend DARCARS Toyota of Frederick and their excellent sales/finance team, especially Jeff Croteau and Jim Higgins. More
Excellent experience. I purchased 2 vehicles on the same day(one for my wife, and one for me), and couldn't be happier. Every part of the transaction was easy, I shopped around, and Darcars had the best pr day(one for my wife, and one for me), and couldn't be happier. Every part of the transaction was easy, I shopped around, and Darcars had the best price. James Welch did a great job pairing me up with 2 excellent sales people (Ralph Regan and Jeffrey Croteau). The financing of the vehicles went very smooth, Mike Obrien explained everything in easy to understand terms. This was, as stated above, an excellent experience. I will be referring them to my family and friends. I'm sure that when I'm in the market for another Toyota, that I will be purchasing from Darcars. More
Ratings would have been higher without the mishap in paperwork. However, they did a great job in fixing the problem with the least amount of imposition to me. The finance guy (can't remember his name) paperwork. However, they did a great job in fixing the problem with the least amount of imposition to me. The finance guy (can't remember his name) was a little shady....he kept adding warranties to my contract that i didn't want and then when i noticed it on the computer, then he explained the extra monies. I was a little annoyed because it took up a lot of extra time. i'm still hoping i didn't overlook any "extra" charges. More
My entire experience was unbelievably fantastic. Chris, my salesman was friendly, very knowledgeable and able to answer all my questions. The test drive was good and I fell in love with the Highlander. C my salesman was friendly, very knowledgeable and able to answer all my questions. The test drive was good and I fell in love with the Highlander. Chris worked with me for several hours with continued professionalism, friendliness and humor. I greatly appreciate all that Darcars of Frederick, Chris Santiago and Mr Higgins did for me that day. More
Dar Cars of Frederick is a GREAT Dealer to deal with.I have purchased several NEW cars from them .The STAFF is great.They have a Large inventory to choose from.Iam VERY pleased with there service departme have purchased several NEW cars from them .The STAFF is great.They have a Large inventory to choose from.Iam VERY pleased with there service department also.Chris Santiago is a GREAT sales person to deal with.He was able to work with me to get me the DEAL I really wanted.He went over and beyond to help me get the FJ Cruiser I really wanted. Thank You! More
Excellent experience all-around. Chris was extremely helpful, knowledgeable and a pleasure to deal with. He went above and beyond to ensure our needs were met. Financing and final paperwork was handled helpful, knowledgeable and a pleasure to deal with. He went above and beyond to ensure our needs were met. Financing and final paperwork was handled expeditiously. Limited experience with Service Department to date, but experience thus far has been positive and all staff are very helpful. More