
DARCARS Toyota of Frederick
Frederick, MD
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My son went to high school with Jason Vaughn and said he was a reliable individual. I initially contacted Jason via phone and told him the exact car I was looking to purchase (2011 Avalon Limited fully equ was a reliable individual. I initially contacted Jason via phone and told him the exact car I was looking to purchase (2011 Avalon Limited fully equipped with Navigation system, wheel locks, rear lip spoiler, black exterior and gray interior). Within 24 hours of my initial phone conversation with him, Jason had the car delivered to DarkCar Toyota Frederick and we began our price negotiations from there. I purchased the car for a reasonable price and at 0% financing - I'm a very satisfied customer. Jason introduced me to Sasan Nevai (finance department) and Sasan explained additional car protection plans available and then walked me though all of the paperwork/signing process expeditiously. More
Friendly, helpful staff. Reasonably fast service. I don't generally shop around for car service, but the prices were in line with what I've paid at other places, so no complaints. It's probably my imaginatio generally shop around for car service, but the prices were in line with what I've paid at other places, so no complaints. It's probably my imagination, but my car always seems to run more smoothly as I drive away. More
Chris let me take my time buying the vehicle when it was right for me, and at a lower price than anywhere else. I especially appreciate the military discount on top of the already great deal. Bill in financ right for me, and at a lower price than anywhere else. I especially appreciate the military discount on top of the already great deal. Bill in finance worked with me to get a good loan rate, matching my bank's rate so I could keep all the paperwork under one roof. It was very easy doing business with Darcars. Thanks! More
This is my third Toyota of my life. The first two I bought from Fitzgerald Automall. Although the haggle-free pricing is good, I am so glad I stumbled into Darcars of Frederick. Their friendliness and bought from Fitzgerald Automall. Although the haggle-free pricing is good, I am so glad I stumbled into Darcars of Frederick. Their friendliness and customer service far superseded my expectations. Kent, my sales person, is wonderful! He treated me with respect, kindness and I felt that he did really have my interest in mind. He listened to me and really tried to help me out, never pushy. The Finance Department was also great. They were able to approve me with a rate I could not believe! I would defenatly not only recommend this Dealership but recommend working with Kent Swanson. I am happy with the car and the experience! ~Cris Juarez More
We worked with Patrick Lockett buying a "nearly new" Camry. Patrick's knowledge and professionalism was outstanding. He explained everything about the car including some of the special features we new" Camry. Patrick's knowledge and professionalism was outstanding. He explained everything about the car including some of the special features we were not aware of. Patrick was never pushy or offensive in his salesmanship, and we very much appreciated his soft-spoken manner. There were a few marks on the Camry that Patrick was instrumental in having repairs done for us. We will certainly recommend Patrick and the used car department at Darcars Frederick. More
I'm doing this review for the guys at Darcars. I bought my car from Eldridge Moses back in the day and since he left I've always gone to Nima as my first go to for anything involving my car or maintenance. my car from Eldridge Moses back in the day and since he left I've always gone to Nima as my first go to for anything involving my car or maintenance. Jason Barber the service manager takes care of things efficiently and effectively. The staff is very personable, and the guys doing the work are knowledgeable. I'd recommend this shop to anyone, I go there which is an hour drive at least from my school/apartment if i'm not at my home. More
Chris Santiago is easily one of the most professional and courteous salesperson with whom I have had the opportunity of doing business. He has a no-pressure style that focuses on the needs of the buyer inste courteous salesperson with whom I have had the opportunity of doing business. He has a no-pressure style that focuses on the needs of the buyer instead of on just trying to sell a car. In addition, he was concerned that about my satisfaction with the purchase even after the deal was over and was prepared to do whatever it took-- within reason -- to ensure that satisfaction. It was really a refreshing experience to work with someone who didn't just say "call me if you need anything" and then was unavailable. Chris actually proved that he is a man of his words. I will recommend Chris to anyone who is in the market for a Toyota. More
I can honestly say it was a pleasant experience. Love my new car! I thought I wanted a blue car but,when Josh showed us the black one we loved it. Josh is very good at his job. It was so nice meeting him new car! I thought I wanted a blue car but,when Josh showed us the black one we loved it. Josh is very good at his job. It was so nice meeting him. Bill was very good also. He was fun and very helpful. More
This is a wonderful dealership. It is the fourth car I have bought with Darcars Toyota in Frederick. Jeff is always kind and very professional. The buyer process was very easy and painless. I wou have bought with Darcars Toyota in Frederick. Jeff is always kind and very professional. The buyer process was very easy and painless. I would recommend Jeff and Darcars to everyone, I already have actually! More
I had an excellent experience! Jeff was very friendly and I had an excellent experience! Jeff was very friendly and Not too pushy. He really helped out in my situation and went above and beyond. I would reco I had an excellent experience! Jeff was very friendly and Not too pushy. He really helped out in my situation and went above and beyond. I would recommend darcar Toyota to family and friends. This is my second experience at Toyota and it was definitely better than my first experience! More