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DARCARS Toyota of Frederick

Frederick, MD

4.1
1,544 Reviews

5293 Buckeystown Pike

Frederick, MD

21704

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Showing 1,544 reviews

February 01, 2011

This is a wonderful dealership. It is the fourth car I have bought with Darcars Toyota in Frederick. Jeff is always kind and very professional. The buyer process was very easy and painless. I wou More

by mscheele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
Feb 12, 2011 -

DARCARS Toyota of Frederick responded

Thank you for the kind words and the referrals! We certainly look forward to serving you again in the future as well as anybody you send in. I am glad Jeff did such a professional job! Regards, Jason Waltrup General Manager

January 31, 2011

I had an excellent experience! Jeff was very friendly and I had an excellent experience! Jeff was very friendly and Not too pushy. He really helped out in my situation and went above and beyond. I would reco More

by RLovejoy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Crotea
Feb 12, 2011 -

DARCARS Toyota of Frederick responded

Jeff is certainly an asset, and has been for many years. I am ecstatic over your satisfaction! Thank you for your business! Thank you, Jason Waltrup General Manager

January 28, 2011

Located dealer online to begin the process of buying a Prius for my Mom. When the deal was right I made the transaction for 2 2010 Pruis III. One for my Mom; one for my sister. I flew from Atl GA, my br More

by 3730741
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
Feb 12, 2011 -

DARCARS Toyota of Frederick responded

Wow! To drive that far to get a new vehicle. We certainly appreciate the opportunity. Hopefully you have many years of economical driving in your new Prius! Sincerely, Jason Waltrup General Manager

January 27, 2011

Patrick Lockett was a great sales consultant to work with. I hate "pushy" car salesman that are in my face. Patrick was polite, listened to me, and had much patience as we worked on the best purchase fo More

by kristahall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Lockett Micheal O'Brian
Feb 12, 2011 -

DARCARS Toyota of Frederick responded

Thanks for the kind review. Patrick and Mike are fantastic, I agree! If we can ever be of any more assistance please don't hesitate to ask. Regards, Jason Waltrup General Manager

January 26, 2011

Flew up from Miami to purchase 2010 Prius III. Carcar was over $2,000 cheaper than the comparable cars in Miami. Very good experience over all. Car could have been cleaner when picked up. Very dusty interior More

by wernolabound
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
Jan 26, 2011 -

DARCARS Toyota of Frederick responded

Thank you for coming all the way from Florida to get such a great deal! I am sorry that the car wasn't as clean as you would have liked it. If we can do anything to make that better, let us know....but I understand you are a "little" to far away to stop in. Regards, Jason Waltrup General Manager

January 26, 2011

Ms. Bohrer is an oustanding employee. I had a 2006 Prius that required service on several occasions. She was knowledgeable, friendly, and seemed genuinely concerend about the customer's experience. I just More

by gfalzetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Bohrer
Jan 26, 2011 -

DARCARS Toyota of Frederick responded

It is great to know that Ashley and Zula were able to meet both your sales and service needs. They are both an asset! Sincerely, Jason Waltrup General Manager

January 18, 2011

From the moment I stepped onto the lot when I was first shopping for a new car, I was greeted by my sales representative Jeff. That sort of attention goes a long way. It was a very pleasant car buying expe More

by nasarsok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and Sasan
Jan 26, 2011 -

DARCARS Toyota of Frederick responded

It is awesome to hear that Jeff and Sasan took care of you. I am glad to hear you love your New Camry as well! Sincerely, Jason Waltrup General Manager

January 18, 2011

Jeff worked with me to ensure I was getting what fit my needs. He was very friendly and helpful throughout the whole process. Sasan worked with me to help fit the financing to my needs. I would recommend More

by milleres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and Sasan
Jan 26, 2011 -

DARCARS Toyota of Frederick responded

Jeff and Sasan again...what a team! Please enjoy your vehicle and let us know if you need any assistance in the future! Thank you Jason Waltrup General Manager

January 18, 2011

My husband and I felt John was an excellent car salesman. Not pushy, but knew what he was doing. We would highly recomend him to our friends and go back ourselves. We did not need a new car, but decided t More

by Betty Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john cusack
Jan 26, 2011 -

DARCARS Toyota of Frederick responded

I agree, John Kutchak is not pushy and is very good at his job! We hope you enjoy the new vehicle and are glad you liked the deals! Regards Jason Waltrup General Manager

January 17, 2011

Chris Santiago is an outstanding salesman. He has a passion for his job and you can just tell in the manner he dealt with the sale and in preparing the vehicle for delivery - a real class act! We will More

by chsnive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Santiago, Chris Santiago
Jan 26, 2011 -

DARCARS Toyota of Frederick responded

I am thrilled to hear that Chris took care of you! Thank you for your business... Regards, Jason Waltrup General Manager

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