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DARCARS Toyota of Frederick

Frederick, MD

4.2
1,544 Reviews

5293 Buckeystown Pike

Frederick, MD

21704

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Showing 1,544 reviews

January 21, 2021

Beyond happy with my new car and great great customer service Tony Araujo was very friendly and helpful ,...... ..........excellent job Thank you so so much More

by Molina99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Araujo , Edward Dwimoh
Jan 22, 2021 -

DARCARS Toyota of Frederick responded

Congratulations on your new purchase! Thank you for sharing. Hope we see you again soon.

January 18, 2021

Buying my first car was a rather daunting task, especially since I didn't have a credit history; and to be frank, my father isn't particularly well versed when it comes to buying a vehicle. Donnie More

by DB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Moulton, Firooz Mozaffar
Jan 19, 2021 -

DARCARS Toyota of Frederick responded

Thank you for the five stars! We're glad to hear that our team took good care of you. We look forward to seeing you again soon!

January 14, 2021

I traded in my Volt for a 2018 Toyota Tacoma and could not be happier with my salesman, Daryl Holdsworth. His courtesy and attention to detail were exceptional. And, Michelle Garret in the finance depar More

by Lo Jones
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
DARYL HOLDSWORTH *****, Michelle Garrett
Jan 15, 2021 -

DARCARS Toyota of Frederick responded

We're happy to hear that Daryl and Michelle took good care of you. Thank you for sharing with us. We hope to see you again soon.

January 10, 2021

very dishonest, Donnie moulton we feel purposely lied and tried to deceive us by misquoting the patriot act to access our finances and social security numbers, i googled to see if it was truly ‘the law’ that More

by Disappointed in Toyota dealer
Recommend Dealer
No
Employees Worked With
Manoj Melwani, Donnie Moulton
Jan 12, 2021 -

DARCARS Toyota of Frederick responded

Our team is committed to offering friendly and professional service so I am surprised to see this feedback. I apologize if we left the wrong impression and I will address these concerns with my team as we are always looking to improve the customer experience. If you would like to speak with us further, please don't hesitate to reach out to us at customerrelations@darcars.com or 1-800-327-2277.

January 06, 2021

Dan Higgins was very helpful and he puts customer satisfaction as his top priority.highly recommend their service. Jim Collins was also a great staff member. They both helped me resolve the problem w More

by Muhe Maitiai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Higgins, Jim Collins
Jan 07, 2021 -

DARCARS Toyota of Frederick responded

It's wonderful to read this review. Thank you for taking your time to share with us. We hope to see you again soon.

January 04, 2021

Great experience dealing with everyone at DARCARS Frederick, specifically Coomer and Michelle. They made things easy and straightforward, and helped me drive away in a new 2021 Tacoma that was just w More

by pete senft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Coomer, Michelle Garrett
Jan 05, 2021 -

DARCARS Toyota of Frederick responded

That is wonderful to hear, Pete! Thank you for sharing with us. Congrats on your new Tacoma!

December 28, 2020

Not the greatest experience. Not the worst. Felt like buying a car on a used car lot more than a Toyota dealership. Always be closing and rush to the next lead. More

by jl3287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Araujo, Jason Waltrup
Dec 29, 2020 -

DARCARS Toyota of Frederick responded

We are sorry to learn about your overall impression of us and would like to better understand the reasons behind your feedback. We can be reached at customerrelations@darcars.com or 800-327-2277 if you would like additional assistance. Thank you, DARCARS Customer Relations

December 27, 2020

I walked into Darcars Frederick one morning looking for a Toyota Tacoma. The staff was ready to help and knowledgeable about the vehicles on the lot. Daryl was not hesitant to let me test drive the truck tha More

by EricM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Holdsworth , Edward Dwimoh
Dec 28, 2020 -

DARCARS Toyota of Frederick responded

It was a pleasure serving you, Eric. We really appreciate you taking your time to leave us this review. We're so happy to hear that our team took good care of you. We hope to see you again soon.

December 15, 2020

Darcars made for a very straightforward and easy buying experience! I worked with both Donnie and Firooz and they were helpful and polite. Would recommend! More

by nweinel
Recommend Dealer
Yes
Employees Worked With
Donnie Moulton, Firooz Mozaffar
Dec 15, 2020 -

DARCARS Toyota of Frederick responded

Wonderful to hear that you had a good experience with us. Thank you for your review and recommendation! We hope to see you again soon.

December 07, 2020

Super, Super Pleased with everything and everyone at Toyota of Frederick!!! I got exactly what I wanted and WAY more! This car is over the top AMAZING!!! As Michael put it, "They knocked it out of th More

by hugohomes4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Coomer, Michelle Garrett
Dec 08, 2020 -

DARCARS Toyota of Frederick responded

We are so grateful for your kind words and so happy to hear that you are super pleased with everything. Thanks for sharing your review with us and the community. We hope to see you again soon.

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