DARCARS Toyota of Frederick

My wife and I had a very good experience here, and really appreciate the leeway we were given to research our options and look other places without feeling pushed or rushed. We were given very direct and qu appreciate the leeway we were given to research our options and look other places without feeling pushed or rushed. We were given very direct and quick responses to our big three questions of trade-in options, incentives, and an exact quote of the final, out-of-pocket cost. Edward was super friendly and exceptionally efficient and quick to check us out in the finance department. Our salesman, Todd, is not on the list, or I would have given him 5 stars as well. Nice work, DARCARS! More

Beyond happy with my new car and great great customer service Tony Araujo was very friendly and helpful ,...... ..........excellent job Thank you so so much service Tony Araujo was very friendly and helpful ,...... ..........excellent job Thank you so so much More

Buying my first car was a rather daunting task, especially since I didn't have a credit history; and to be frank, my father isn't particularly well versed when it comes to buying a vehicle. Donnie especially since I didn't have a credit history; and to be frank, my father isn't particularly well versed when it comes to buying a vehicle. Donnie was easygoing but not so casual that I felt as if he wasn't going to take care of me-- and he came through on that front. The car he sold me was also on a steep discount from its original asking price, so buying it was an easy choice. I ended up financing through their financing department as well; and Firoov made everything relatively easy for me to understand, despite myself personally having little to no comprehension of finances. With my lack of a score, interest rates were through the roof, but he managed to haggle them down far enough to get my monthly payments over $100 less than the bank was originally asking for! The staff is welcoming and patient, and the interior of the main building itself has a very impressive atmosphere. In case you're reading and we're still in times of pandemic, all staff were abiding by Covid-19 rules, wearing masks, maintaining social distancing, and all desks had shields between customers and employees. All-in-all I had a great experience and will be returning for more than maintenance in the future. More

I traded in my Volt for a 2018 Toyota Tacoma and could not be happier with my salesman, Daryl Holdsworth. His courtesy and attention to detail were exceptional. And, Michelle Garret in the finance depar not be happier with my salesman, Daryl Holdsworth. His courtesy and attention to detail were exceptional. And, Michelle Garret in the finance department took the time to search for the best deal for me. Thank you! More

very dishonest, Donnie moulton we feel purposely lied and tried to deceive us by misquoting the patriot act to access our finances and social security numbers, i googled to see if it was truly ‘the law’ that tried to deceive us by misquoting the patriot act to access our finances and social security numbers, i googled to see if it was truly ‘the law’ that we had to fill out a credit application when we didn’t need credit finance,we were paying in full with a check,I read that only shady dealers do that so they can upsell a more expensive car on finance, I caught him out and told him he was lying I read the article to him and we decided to leave,of course he later apologized profusely in writing, his sales director I feel should have sent him home, that would have made us feel that they took transparency and reputation seriously and we would have bought the truck.also it would have been a message to the other salesman that shady dealings are not permitted. I think it’s actually breaking the social security laws to deceive or mislead someone in order to gain their private financial info and social security numbers. his director agreed that mr moulton did wrong and had been spoken to, but he wasn’t suspended because he has three kids ?? We chose not to purchase the vehicle More

Dan Higgins was very helpful and he puts customer satisfaction as his top priority.highly recommend their service. Jim Collins was also a great staff member. They both helped me resolve the problem w satisfaction as his top priority.highly recommend their service. Jim Collins was also a great staff member. They both helped me resolve the problem with my car. Truly would Recommend DARCARS to others, they always put customers first. More

Great experience dealing with everyone at DARCARS Frederick, specifically Coomer and Michelle. They made things easy and straightforward, and helped me drive away in a new 2021 Tacoma that was just w Frederick, specifically Coomer and Michelle. They made things easy and straightforward, and helped me drive away in a new 2021 Tacoma that was just what I was looking for, and at a price I was comfortable with. Thanks! More

Not the greatest experience. Not the worst. Felt like buying a car on a used car lot more than a Toyota dealership. Always be closing and rush to the next lead. buying a car on a used car lot more than a Toyota dealership. Always be closing and rush to the next lead. More

I walked into Darcars Frederick one morning looking for a Toyota Tacoma. The staff was ready to help and knowledgeable about the vehicles on the lot. Daryl was not hesitant to let me test drive the truck tha Toyota Tacoma. The staff was ready to help and knowledgeable about the vehicles on the lot. Daryl was not hesitant to let me test drive the truck that I wanted and offered to let me test out a few others. The financial department helped me set up an affordable payment plan and in a few hours I drove off in my beautiful, bran new 2021 Tacoma TRD off road edition. More

Darcars made for a very straightforward and easy buying experience! I worked with both Donnie and Firooz and they were helpful and polite. Would recommend! experience! I worked with both Donnie and Firooz and they were helpful and polite. Would recommend! More