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DARCARS Toyota of Frederick

Frederick, MD

4.2
1,544 Reviews

5293 Buckeystown Pike

Frederick, MD

21704

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Showing 1,544 reviews

March 31, 2011

I bought my Corolla from chris santiago about one year ago. he took the time to make sure i knew all my options. he went over the lease program and purchase program, made suggestions and let us make the d More

by cah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Santiago, Chris Santiago
Apr 04, 2011 -

DARCARS Toyota of Frederick responded

I`m so glad you had such a good experience with Chris. Thanks Again, Jason Waltrup, General Manager

March 31, 2011

Andy Grisez is very friendly and always calls ahead to tells us what needs to be done and if it's covered under the extended warranty or what the cost will be. He also lets us know what maintenance will More

by ajbaker95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Grisez, Andy Grisez
March 31, 2011

The sales staff was helpful, informative and did not pressure me into a decision. The overall experience was very good and I feel that I would visit again and buy another vehicle in the future from DARC More

by Troy Carter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Tablah, James the Manager, and Sasan Navai, Daniel Tablah, James Welch
March 30, 2011

Chris Santiago met me at the door. He was polite, well dressed and professional as well as friendly. He went way beyond the call of duty answering questions I had about the car. I had some concerns that More

by cheryl turney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Santiago & Bill Duqua, Chris Santiago
Mar 30, 2011 -

DARCARS Toyota of Frederick responded

Cheryl, Great to hear of your experience! Chris and Bill do an excellent job for us! Regards, Jason Waltrup General Manager

March 30, 2011

Was looking for a used vehicle. Jeff was able to find exactly what we were looking for within our budget. Transaction went very smoothly. Dealership was very clean, and the atmosphere was welcoming. W More

by thekims1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
Mar 31, 2011 -

DARCARS Toyota of Frederick responded

thekims1111, Enjoy your Used Car! Thank you for the opportunity to serve you....let us know if we may be of any further help! Thank you, Jason Waltrup General Manager

March 30, 2011

I was not looking to buy a car the night we stoped in to Darcars. We were just looking when Jeff gave my wife the keys and said just see how it feels. We were in the office in the next hour signing the deal More

by Eugene Lively
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
Mar 31, 2011 -

DARCARS Toyota of Frederick responded

Wow, it makes me really happy to hear that Jeff took such great care of you before and AFTER the sale. Jeff is certainly a valued member of our team! Regards and Thank you very much Mr Lively, Jason Waltrup General Manager

March 30, 2011

Purchasing the car was a very pleasant experience. Joshua was very knowledgeable about the product (RAV 4 3.6L 4X4. Mike prepared the paperwork while he made us laugh. No high pressure sales tactics More

by vcaserta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Gillions, Mike O/Brian
Mar 31, 2011 -

DARCARS Toyota of Frederick responded

Mr.& Mrs. Caserta, Thank you very much for the kind words about Josh and Mike. We really hope you enjoy your New Rav4, and look forward to serving you in the future. Regards, Jason Waltrup General Manager

March 30, 2011

i was happy to have work with chris him did everthing that work for me and would tell eveone that i know to come and see him if they need car so i was very happy with everthing and i want to thank him s More

by crissie12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris santiago, Chris Santiago
Mar 31, 2011 -

DARCARS Toyota of Frederick responded

Crissie12, Thank you for the kind words about Chris Santiago. He is certainly a valued member of the team and takes care of our customers! Sincerely, Jason Waltrup

March 29, 2011

We were in the area so thought we'd check out your dealer. Our salesman was knowledgable, friendly and was tuned in to our needs. Jeff found us a great car within our budget. He made buying a car a More

by bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Croteau
Mar 30, 2011 -

DARCARS Toyota of Frederick responded

Thank you very much Bonnie. We hope you are enjoying your new Toyota! Let us know if we may be of any assistance in the future. Regards, Jason Waltrup General Manager

March 29, 2011

we had the best experience from the time we walked in! our salesman chris was awesome and made it stress free and went above and beyond to make us feel special. we will definitly be a toyota family from t More

by bertiegirl06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
chris santiago / sassan Nevai, Chris Santiago
Mar 30, 2011 -

DARCARS Toyota of Frederick responded

Great to hear such kind words! We really appreciate them, as well as your business! Sincerely, Jason Waltrup General Manager

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