Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DARCARS Toyota of Frederick
Frederick, MD
1,544 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,544 reviews
May 23, 2011
A few things I loved about this dealership: - the A few things I loved about this dealership: - the price--it just could not be beat. I called every dealership within about 50 miles, and this was the A few things I loved about this dealership: - the price--it just could not be beat. I called every dealership within about 50 miles, and this was the lowest price. - the financing--Amazingly, they gave us a better rate than our credit union. - the children's play area--how nice that they understand it is hard to keep little kids happy for the period of time it takes to make a purchase. They had a very nice play area that all three of our kids loved, age 6, 2, and 7 months. - very polite and knowledgeable. More
by pdf2
Employees Worked With
jeff croteau
Helpful May 22, 2011
I have been coming to Darcars of Frederick since the new store opened on Rt 85 several years ago. I have had all my cars serviced there and never had any issues. In the past I've had a Honda Civic and Acc store opened on Rt 85 several years ago. I have had all my cars serviced there and never had any issues. In the past I've had a Honda Civic and Accord, Acura 3.2 TL and Integra GT-R, Audi A4, Hyundai XG300; and bought my last car, a Toyota Prius, there because I've always had positive experiences. The service technicians are very knowledgeable and unlike most dealerships have not tried to sell me services I didn't need. I've had a transmission changed, complete tune-ups, timing belts changed, brakes, and wheel bearings work done there in addition to the regular maintenance. I have the utmost confidence in the people at this dealership and recommend them to family and friends all the time. More
by Anotherwes
Employees Worked With
Amir, Nima, and Donna, Nima Mirhadi
May 19, 2011
My reason for dealing with Darcars of Frederick is due to the service they give you. I deal directly with Ashley Bohrer for all my service needs. She is very friendly and most of all very accomadating with the service they give you. I deal directly with Ashley Bohrer for all my service needs. She is very friendly and most of all very accomadating with schedule needs. I feel she gos out of her way to help solve issues and and any request that I may call and ask her for help with. I know that if she doesn't already know the answer that she will find out and let me know. I wouldn't think of taking our cars anywhere else but to Darcars of Frederick for service. Darcars of Frederick makes you feel as you are not just a number in line for service but a valued customer. Todd and Kelly Strait More
by todd strait
Employees Worked With
Ashley Bohrer
May 18, 2011
I had some friends tell me about Darscars Toyota In Frederick and how great the people were and how good they were willing to work with you. This is my first time buying a car from Darcars and I would Frederick and how great the people were and how good they were willing to work with you. This is my first time buying a car from Darcars and I would have to say that everything I was told was very true. I bought a new 2011 Toyota Corolla S. I love the car and the service was great. My sales rep was Jesse Torreyson and he was excellent. Very nice and friendly! I enjoyed doing business with him. He help me and answered every question I had with no problem from start to finish. I would recommend him to anyone. More
by candy15697
Employees Worked With
Jesse Torreyson
May 16, 2011
I have been taking my vehicle to DARCARS Toyota for 4 years. I have always enjoyed working with my service sales rep Jason Barber whom was always chipper and energentic. A few times I contacted him last years. I have always enjoyed working with my service sales rep Jason Barber whom was always chipper and energentic. A few times I contacted him last minute for minor service for an oil chance on my Toyota Highlander I was always able to get my car in, and out very swiftly. Ive also starting bringing our Ford in for basic service such as oil changes ect since I enjoy the service I get at Darcars. I have also had body work done there and Im very satisfied with the workmanship and speed at which the parts came once ordered. My only suggestion -- the kids room video machine has been broken and out of order for over a year and a few upgrades in there wouldnt hurt. More
by kmcgraw25
Employees Worked With
Jason Barber
May 16, 2011
I bought my Scion xB in May 2006 and I have had all of my service done at Darcars in Frederick and it has been fabulous. Jason Barber has been the go to guy for me since my first visit and he has always bee service done at Darcars in Frederick and it has been fabulous. Jason Barber has been the go to guy for me since my first visit and he has always been very helpful. I told Jason right away that I wanted to be very proactive with all of the maintence on my Scion and he has helped guide me in that direction. I have 94,000+ miles now and my car is in perfect condition thanks to Jason and the crew at Darcars. I look forward to many more years of driving my Scion and bringing to Darcars for service. More
by jdudash
Employees Worked With
Jason Barber
May 09, 2011
I usually would not take the time to write a review, but...I had a great experience at this dealership. The staff was freidly and helpfull, no high pressure sales tactics. They talored the transaction t but...I had a great experience at this dealership. The staff was freidly and helpfull, no high pressure sales tactics. They talored the transaction to my suit needs. They gave me a fair trade in value for my old car. The staff very accomidating with the new purchase and agreed to make a minor repair to the new vehicle. I will gladly return to them for other needs repairs, parts, and to service my wife's car. More
by jimmyve
Employees Worked With
Patrick Lockett
May 09, 2011
Josh did a great job - he went out of his way to find the car I wanted and drove all the way to Silver Spring to bring it back to me. He knows his Toyotas and is a wealth of information! I had previously had car I wanted and drove all the way to Silver Spring to bring it back to me. He knows his Toyotas and is a wealth of information! I had previously had a bad experience with this dealership and left only to buy a Honda next door. I warned Josh in advance that if he annoyed me I would do the same again! He didn't annoy me :) I bought my first Toyota after buying FOUR Hondas from the dealer next door. I've switched my loyalty partly thanks to Josh! More
by jmewright
Employees Worked With
Josh Gillions
May 05, 2011
I have provided the rating that I did because I contacted Andy Greisez this morning (5/5/2011) at 7:47am just to see if by chance he was able to service my 2006 Toyota Tundra today and he told me he could. Andy Greisez this morning (5/5/2011) at 7:47am just to see if by chance he was able to service my 2006 Toyota Tundra today and he told me he could. I did not expect him to tell me that he could not only take care of my oil change but, that he could also take care of the "Class C" service that was due and have my vehicle ready for me by 3pm when I needed to pick up my children. I arrived at DARCARS TOYOTA OF FREDERICK shortly before 9am and was politely greeted by Amir Gasemy (he regonized me from previous services that I had done there) he asked what brought me in today and I told him that I was there for service with Andy. Amir showed me Andy's office and Andy met me there at his office where we reviewed the itmes that I needed to have done to my vehicle. Andy also took the time tobring some very important things to my attention that I would need to have done to my vehicle in the near future. I thought that was great to plan my budget for. As I was waiting for someone to pick me up from the dealership, (who never showed up.) Jason Barber came up to me and asked how he could help me, I told him that the person who was supposed to pick me up was unable to now and that I was trying to find some to take me to work. Jason Barber (whom I had dealt with a couple of years ago as my service advisor and its no suprise he is a manager now.) Anyway, Jason was able to arrange for someone there at the dealership to take me to work. All in all I am greatful for the above and beyond customer service recieved by these three gentleman that assisted me today and completely exceeded my expectations with being able to complete the things my vehicle needed on such short notice and on time as Andy told me they would be. (You just don't seem to find that level of service and care anymore.) I am also very appreciative for the way I was greeted by Amir when I arrived at the dealership and how Jason was able to make arrangements to get me to work this morning. I will always have my Toyota serviced at this dealership and I will continue to rave about this dealership for everything they have done for me. Thank you, your the best!! More
by dmichaels
Employees Worked With
Amir Gasmey,Jason Barber and Andy Greisez, Andy Grisez
May 05, 2011
Absolutely wonderful service from the Assistant Service Manager Any Grisez, Service Manager Jason Barbar and the Certified Technician David Driggers. All information was presented up-front with a reasonab Manager Any Grisez, Service Manager Jason Barbar and the Certified Technician David Driggers. All information was presented up-front with a reasonable explanation for recommended services. Their honesty and attention to detail is most commendable. More
by bhawley
Employees Worked With
3, Andy Grisez
