DARCARS Toyota of Frederick

I was very happy with Jessie Torreyson and Mike O'Brien at Darcars of Frederick. I was treated well from looking at my options of what cars I could afford, right down to the financing. I didn't feel pressu at Darcars of Frederick. I was treated well from looking at my options of what cars I could afford, right down to the financing. I didn't feel pressured into buying a car. The whole experience was wonderful. It was alot of fun having Jessie and Mike helping me. More

Adrian Garcia, Because of your outstanding customer Adrian Garcia, Because of your outstanding customer service, I would like to let your supervisor to know what a valuable DARCAR Service Manager I Adrian Garcia, Because of your outstanding customer service, I would like to let your supervisor to know what a valuable DARCAR Service Manager I think you are! I will always take my Toyota back to you for service, and recommend my family and friends do the same. Thank you, Debbie Ghanayem More

Kent Swanson, Carl Brady and their team were a pleasure to work with. They are professional, informative and enthusiastic. They went above and beyond! It was MY pleasure to buy my new Toyota Camry from Ken to work with. They are professional, informative and enthusiastic. They went above and beyond! It was MY pleasure to buy my new Toyota Camry from Kent. The next time I buy a car, I want it to be at DARCARS of Frederick. They are perfection and Kent was an absolute angel. More

I came up from Nashville, TN to purchase a used Rav4. It was the best price in the area, and even with the cost of travel, it was the cheapest of its kind. They worked with me, since this was my first time was the best price in the area, and even with the cost of travel, it was the cheapest of its kind. They worked with me, since this was my first time buying a car through a dealer, they walked me through the financing and really took care of me even though I had to ask a lot of ignorant questions. Patrick is wonderful. I had been to a lot of dealers around Nashville looking for the car I wanted, and no one was as nice or as relaxed. I honestly could not have had a better experience. The car windshield was cracked when I arrived, and he noticed it before I had to point it out. They immediately worked out a plan since I lived so far away. I sent them a bill after I got the windshield repaired back in Tennessee and they (very promptly) wrote me a check. They are honest, trustworthy, and friendly. Do your homework, look for the car you want, and go to Darcars. They are a dream. More

I have known Jason for several years now. I moved about 4 hrs away from Frederick, MD. about 6 years ago. We finally needed a new minivan and of course we called Jason. He has always given me the best de 4 hrs away from Frederick, MD. about 6 years ago. We finally needed a new minivan and of course we called Jason. He has always given me the best deal he can, and the service he provides along with the rest of his staff is fantastic. We drove 4 hrs to pick up our new van from Jason and we are extremely satisfied with everything about the van and our experience at Darcars Toyota of Frederick. We will be back again for our next vehicle. More

Very friendly and knowledgable of product working with. If all salesmen/women and finance mgrs were like the ones I had buying a car would be a great experience. Thank you to all three people. If all salesmen/women and finance mgrs were like the ones I had buying a car would be a great experience. Thank you to all three people. More

I would like to specifically commend the stellar service of Ashley Bohrer and Joe Schrader at the West Patrick Darcars Toyota location in Frederick Maryland. First, the superb customer service of Ashely of Ashley Bohrer and Joe Schrader at the West Patrick Darcars Toyota location in Frederick Maryland. First, the superb customer service of Ashely Bohrer should be applauded. She actively went out of her way to make sure that the issues with my repair were addressed, that I was satisfied as a customer, and followed up with me to inform me of the status during/throughout the repair as well as walking with me to inspect the radio in detail after the repair was finished to assure that everything was efficient. She also took the time to recognize that I am a repeat customer, which means a lot to me. Secondly, Joe Schrader deserves 5 star recognition. I have had to return to the dealership about the same problem from a non factory pioneer radio that had problems with its navigation. Each time Joe was able to service me and assure that the functioning of the radio was correct from the side of Toyota. He installed and reinstalled the radio, and after eventually ordering an antenna from pioneer, was further able to assess and help me pinpoint the specific problems with the radio. He also helped me identify the next steps needed to resolve the reoccurring issue. Although I ended up getting a new factory radio sent by Pioneer after disputing the continuous problems with the unit, I knew exactly who I would go to again to have it installed, Joe, and my radio works perfectly now. I would highly recommend this dealership location to anyone who wants their Toyota serviced while also assuring superb customer service-both guaranteed. More

Ashley was very helpful and pleasant; helped to make my car dealings a lot less stressful. More staff should be hired like Ashley. Thank you very much! car dealings a lot less stressful. More staff should be hired like Ashley. Thank you very much! More

It was an overall good experience. The only negative was the general manager. He was a bit on the pushy side. It's probably normal practice but I went in at 8:00 PM one night to try and finalize the loan. W the general manager. He was a bit on the pushy side. It's probably normal practice but I went in at 8:00 PM one night to try and finalize the loan. When I realized that I needed my business partner there to finish the loan he tried getting me to sign something so he could just run my credit check (I didn't want my credit being checked because I'm getting ready to refi my house). When I refused he tried giving me the speech about the car might be sold and I need to at least get the paperwork done. It wasn't horrible and the guy was nice enough but that rubbed me the wrong way. More