DARCARS Toyota of Frederick

Josh did an excellent job helping me find the car that was just right for me. He also made sure that I got the best deal possible. I'd recommend him to anyone and I will definitely come back again in th was just right for me. He also made sure that I got the best deal possible. I'd recommend him to anyone and I will definitely come back again in the future to buy a car from him. More

We had such a pleasant experience purchasing our car at DARCARS Toyota of Frederick. John has a friendly, no pressure sales approach which made us feel at ease purchasing our new Camry. He was willing t DARCARS Toyota of Frederick. John has a friendly, no pressure sales approach which made us feel at ease purchasing our new Camry. He was willing to work with us as we dealt through the internet and was able to meet all of our expectations in price and options. In fact we drove 5 hours just so we could get exactly what we wanted at the price we could afford. He even stayed late that night to close the deal. We never felt rushed, and were treated respectfully with a kind, caring, professional attitude. We would highly recommend John to anyone wishing to purchase a new Toyota! (even to those who may need to drive a distance) It was great experience and well worth the drive. More

Thank you very much for the prompt response, quality of repair work and the level of professionalism on the part of Jason & Amir to resolve an ongoing check engine light issue. I appreciate your willingnes repair work and the level of professionalism on the part of Jason & Amir to resolve an ongoing check engine light issue. I appreciate your willingness to "do the right thing" for a longtime customer. I will surely recommend DarCars Toyota and be back for routine service. Kathy Krolak More

When I first entered DarCars, a salesman named Tim Dotson approached me. After asking if I needed help, I politely declined and said I was just looking. He was persistent in getting me to talk to him and hav approached me. After asking if I needed help, I politely declined and said I was just looking. He was persistent in getting me to talk to him and have him "help" me, but in a very condescending, irritating, leechy manner. I finally had to be rude to him to have him leave me alone. At that point, I left and avoided coming back to the dealer for awhile because of HIM. Eventually, I returned to the dealer with my grandfather, who, beforehand, called to speak with the managers to ensure we'd be dealing with them and not somebody like Mr. Dotson. Once we pulled into the parking lot, Mr. Dotson was there and acted as if the manager, James, sent him to intercept us, so he could make the sale. From the beginning, Mr. Dotson seemed sleazy, so his approach was severely unwelcome and suspicious. From there, we entered the building to meet the two sales managers. I'm SO glad Mr. Siguenza and Mr. Welch were there to assist wit the sale. They were both extremely polite, informative, accommodating, and not pushy in any way. Those two, plus Jesse Torreyson (who assisted me online and with the last portion of the sale), all provided excellent service and give themselves and DarCars a respectable reputation. More

I am a longtime customer of Darcars Toyota of Frederick (West Patrick St. location)where I bought my used Camry in 1997. Thanks to Darcars service and, especially Ashley Bohrer and her terrific service te (West Patrick St. location)where I bought my used Camry in 1997. Thanks to Darcars service and, especially Ashley Bohrer and her terrific service team, my car is still going with almost 278,000 miles on it. Ashley is wonderful at letting me know what needs to be done to keep my car running smoothly and is so good, if several items need to be done, to prioritize so I do the most important things first. She is extremely knowledgeable and always has time to answer my questions. I can trust her when she says something needs to be done. I would highly recommend Darcars' service and Ashley Bohrer's team. More

We are longtime customers of DARCARS (355 Toyota). We went to DARCARS of Frederick for the Tacoma due to Fredericks selection. The Frederick sales consultant, Jesse Torreyson, was knowledgable, courteou went to DARCARS of Frederick for the Tacoma due to Fredericks selection. The Frederick sales consultant, Jesse Torreyson, was knowledgable, courteous and very low pressure. Same for finance manager Mike Obrien. The entire sales experience was excellent. The process was efficient with no wasted time. There was no pressure to buy add on's, packages ect.... though the products were offered. We received a very fair price for our tradein. We will definetly purchase from DARCARS again. More

Found the exact vehicle options I was looking for, no pressure to buy, good price. Great service department. Very friendly staff and fairly quick sale process. pressure to buy, good price. Great service department. Very friendly staff and fairly quick sale process. More

Throughout the process of buying a 2011 Toyota Camry SE, everyone was thorough, organized, professional, polite, and just plain out helpful. I appreciate ther money I saved and the fact I learned so much a everyone was thorough, organized, professional, polite, and just plain out helpful. I appreciate ther money I saved and the fact I learned so much about buying a new car. I had an Excellent Experience. Patrick Lockett was wonderfull! Darcars Frederick is a great dealership and they provide wonderful service! More