
DARCARS Toyota of Frederick
Frederick, MD
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Ken was very patient and helpful with purchasing the new car. My husband and I came into the dealership to assist in purchasing a car for my older parents. Ken and the staff were very helpful in assisting car. My husband and I came into the dealership to assist in purchasing a car for my older parents. Ken and the staff were very helpful in assisting us and again when my parents came back to purchase the car. Ken, in particular, was very patient and pleasant with the older folks. More
I bought my car new at Darcars last year around March. When I bought my car I decided to get the $1,200 service plan which included oil changes for the life of the vehicle. That is the only reason I still When I bought my car I decided to get the $1,200 service plan which included oil changes for the life of the vehicle. That is the only reason I still get my car serviced here. If I hadn't bought that package I would have started taking my car somewhere else a long time ago. I have never had an oil change take less than an hour. I used to take my old car to a service place 5mins away, they knew me by name and were always done in less than a half an hour. Today I arrived at 1:45 for my oil change and didn't leave until 3:25. I have never been to a service center with slower service. I would not recommend Darcars to anyone, unless they have hours to kill waiting for a basic oil change that should take less than 30mins. More
Jason was very helpful when I initially emailed about a used car that I found on the website. He was very friendly on each of my 3 visits to the dealership and was very helpful when I couldn't make up my used car that I found on the website. He was very friendly on each of my 3 visits to the dealership and was very helpful when I couldn't make up my mind. I am very happy with my purchase and would like to work with Jason again. More
We came to DarCars to look at some used cars and had just started car shopping a couple days ago. We were interested in Camrys and Accords and Jason showed us all the new and used Camrys; and we test drove a started car shopping a couple days ago. We were interested in Camrys and Accords and Jason showed us all the new and used Camrys; and we test drove a couple we really liked. Jason's customer service was very good and not to pushy; but when he found out exactly which one we wanted he went to work making it happen finiancially for us. Mr. O'Brien was also a big help in explaining everything money wise and helped us figure out what would work best for us. The car was an excellent price for what we got; the only reason I said the price was "good" instead of excellent is because we wanted to keep the payments a little lower but the what we are going to pay is well worth what we got. We were also in a bit a of rush because my husband had a meeting at 8:30pm and we were "just looking" not expecting to be there long; so when we did make the decision to get the car Mike and Jason worked as fast as they could to get the deal done so we could get out of there. Overall we had a great experience and had lots of good things about DarCars (that's why we wanted to come down to look); so we will be telling more people about your place. Thank you all for your help and we are very excited about our 2012 Camry. Matt and Dawn Peters More
If you are looking for a hassle free car buying experience, I would use DARCARS of Frederick. They were accommodating, easy going, and most importantly listened to my needs and what I wanted for m experience, I would use DARCARS of Frederick. They were accommodating, easy going, and most importantly listened to my needs and what I wanted for my trade in. This was the first time I bought a car on my own, and it went rather smoothly. Joe was an awesome salesman, and overall I had a pleasant experience buying here, and would return again. Mike was awesome in the financial department, he was the one who made all of it happen so seamlessly. He got me into the payment I wanted, I don't know how, but he was a great guy and I feel like they appreciated my business, and were willing to do whatever it took to make sure I was happy. Joe was also super helpful, he was willing to go and pickup my new ride in Virgina on his day off. Goes to show how much they value customer satisfaction. Love my new 'yota!!! Thanks, Joe! More
Ken and Mike were very helpful in answering all of our questions as well as making the whole process as friendly as possible for first time buyers like us. The whole experience was pleasant and we felt th questions as well as making the whole process as friendly as possible for first time buyers like us. The whole experience was pleasant and we felt that we had made a very well-informed purchase. We highly recommend giving this team a try. More
We came in from out of state and asked Jessie to have everything ready so we didn't need to wait around. We also wanted the windows tinted and Jessie took care of it before we arrived. In the end the tra everything ready so we didn't need to wait around. We also wanted the windows tinted and Jessie took care of it before we arrived. In the end the transaction was easy and we got the car we wanted. Thanks! More
Our salesman was very helpul and friendly, yet still professional. Joe made sure that all of our questions were answered and worked with us during every step of the process. He even went out of his way professional. Joe made sure that all of our questions were answered and worked with us during every step of the process. He even went out of his way to help drop off our other car after we had finalized the deal. I would definitely recommend Joe and his dealership for future business. More
John Kutchak was one of the most friendly and nicest car salesmen that I have ever encountered in all the vehicles I've purchased. John was there every step of the way and never hesitated to answer any ques salesmen that I have ever encountered in all the vehicles I've purchased. John was there every step of the way and never hesitated to answer any question that I had. Thanks John! More