DARCARS Toyota of Frederick

I was in the market for a new Tacoma and had stopped by and test drove a sport package model with Ken Daniel. I found an off-road package 6sp manual Tacoma at another dealer location and was not happy with and test drove a sport package model with Ken Daniel. I found an off-road package 6sp manual Tacoma at another dealer location and was not happy with the service there, so I came back to see what Ken could do. This was my first time in the new car market, with all my prior vehicles purchased via private sale. Ken was very informative and honest about how the process works. He worked with me to get me a really good deal. I will be recommending him through word of mouth to people that I meet that are looking for a new Toyota. Mike Obrien was also very helpful and was able to beat a very competitive finance rate that I had through my bank. More

Made the whole process very easy. Step by step (as a new car buyer) I had no idea what I was doing, so the team helped me through each step and answered my questions honestly and factually. This was a great car buyer) I had no idea what I was doing, so the team helped me through each step and answered my questions honestly and factually. This was a great place to buy a car, I felt like both parties were very helpful through the transactions. More

This was my first time buying a car completely by myself so I was very hesitant. I was treated with respect and given detailed and understandable explanations. Everyone I worked with was very kind. I am thr so I was very hesitant. I was treated with respect and given detailed and understandable explanations. Everyone I worked with was very kind. I am thrilled with my Prius. It is so much fun to drive. More

To start off with this was my first new car buying experience and I must say, OUTSTANDING service. Definitely want to point out Tim Dotson above all, real nice, down to earth salesman who is as honest experience and I must say, OUTSTANDING service. Definitely want to point out Tim Dotson above all, real nice, down to earth salesman who is as honest as possible and is far from the "pushy" salesman you would expect to see from a dealership. He was extremely helpful and I highly recommend going to him if you're thinking about purchasing a new car, he's great! The TFS manager Bill Duque is another one to point out as he was also a very nice guy to deal with, and really knows how to work out numbers with you and makes sure that you have a complete understanding of what is going on. My overall experience is a 10/10, 5 star, couldn't have been better. This is, in all honesty the best Toyota dealership in Maryland! More

I bought my car new at Darcars last year around March. When I bought my car I decided to get the $1,200 service plan which included oil changes for the life of the vehicle. That is the only reason I still When I bought my car I decided to get the $1,200 service plan which included oil changes for the life of the vehicle. That is the only reason I still get my car serviced here. If I hadn't bought that package I would have started taking my car somewhere else a long time ago. I have never had an oil change take less than an hour. I used to take my old car to a service place 5mins away, they knew me by name and were always done in less than a half an hour. Today I arrived at 1:45 for my oil change and didn't leave until 3:25. I have never been to a service center with slower service. I would not recommend Darcars to anyone, unless they have hours to kill waiting for a basic oil change that should take less than 30mins. More

We bought our car in a fairly odd manor. I was living in massachusetts and my boyfriend in frederick. Mike and Jason were so acomidating throughout the entire process. They answered every question promptly massachusetts and my boyfriend in frederick. Mike and Jason were so acomidating throughout the entire process. They answered every question promptly and worked with us in a friendly helpful manor. They made our distance a non issue and made the car buying experience enjoyable! More

The sales rep was patient and answered all our questions. He also was not pushy which I hate. The car was at a great price too and was able to get a great rate and an additional $200 off the internet price He also was not pushy which I hate. The car was at a great price too and was able to get a great rate and an additional $200 off the internet price. More

Ken was very patient and helpful with purchasing the new car. My husband and I came into the dealership to assist in purchasing a car for my older parents. Ken and the staff were very helpful in assisting car. My husband and I came into the dealership to assist in purchasing a car for my older parents. Ken and the staff were very helpful in assisting us and again when my parents came back to purchase the car. Ken, in particular, was very patient and pleasant with the older folks. More

Jason was very helpful when I initially emailed about a used car that I found on the website. He was very friendly on each of my 3 visits to the dealership and was very helpful when I couldn't make up my used car that I found on the website. He was very friendly on each of my 3 visits to the dealership and was very helpful when I couldn't make up my mind. I am very happy with my purchase and would like to work with Jason again. More

If you are looking for a hassle free car buying experience, I would use DARCARS of Frederick. They were accommodating, easy going, and most importantly listened to my needs and what I wanted for m experience, I would use DARCARS of Frederick. They were accommodating, easy going, and most importantly listened to my needs and what I wanted for my trade in. This was the first time I bought a car on my own, and it went rather smoothly. Joe was an awesome salesman, and overall I had a pleasant experience buying here, and would return again. Mike was awesome in the financial department, he was the one who made all of it happen so seamlessly. He got me into the payment I wanted, I don't know how, but he was a great guy and I feel like they appreciated my business, and were willing to do whatever it took to make sure I was happy. Joe was also super helpful, he was willing to go and pickup my new ride in Virgina on his day off. Goes to show how much they value customer satisfaction. Love my new 'yota!!! Thanks, Joe! More