
DARCARS Toyota of Frederick
Frederick, MD
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Jesse was a pleasure to work with. He made our visit easy, low stress, and fast. Jim, the finance guy, was also great. Again, everything was easy, low stress, fast, and friendly. easy, low stress, and fast. Jim, the finance guy, was also great. Again, everything was easy, low stress, fast, and friendly. More
It was my first time buying a new car and I felt very comfortable. No pressure and a very friendly atmosphere. Jesse was great at explaining things and I've never been happier with an auto purchase. comfortable. No pressure and a very friendly atmosphere. Jesse was great at explaining things and I've never been happier with an auto purchase. More
Lacoe Alltop made my purchase of a Camry XLE a very pleasant experience. I had done my homework before going to the dealer and felt I knew what I wanted and at what price. Lacoe pointed out features pleasant experience. I had done my homework before going to the dealer and felt I knew what I wanted and at what price. Lacoe pointed out features of the Camry, answered the questions I had, and arranged a thorough test drive. When a car with my color choice and features combination was not available on the lot, Lacoe located one at another dealership, completed the dealer transfer, and personally brought it to Frederick that same evening. The price negotiation and paperwork were easily completed. All the staff I worked with were pleasant, friendly, and efficient. After delivery, Lacoe has followed up with me and demonstrated a strong desire to ensure my complete satisfaction. More
We had a very pleasant, even enjoyable, experience during our most recent purchase at Darcars. Krea Yeager was very helpful, responsive, patient with our family's busy schedule, and willing to go the extra our most recent purchase at Darcars. Krea Yeager was very helpful, responsive, patient with our family's busy schedule, and willing to go the extra distance to help us find the vehicle and deal we were hoping for. Thank you, Krea! More
The company was very professional from the beginning until the delivery. They were very prompt in responding to my email interest in Toyota Tacomas. My salesperson, John Kutchak, answereed all of my q until the delivery. They were very prompt in responding to my email interest in Toyota Tacomas. My salesperson, John Kutchak, answereed all of my questions and responded to my concerns. They offered me a great price in order to earn my business. I see no reason why I will not be looking for Darcars Toyota of Frederick for my next truck several years down the road. The general managers, Sasan Nevai and Gareth Hill, checked several times to see how the buying process was going for me and to see if they could be of any assistance. The finance team of Mike Obrien and Jimmy Higgins, were super effective in guiding me throught the required paperwork. A great team overall that made car buying a pleasure rather than a chore. More
From the moment we stepped into the showroom to the time we drove our 2012 Toyota Sienna LE 5 Door off the lot, Sales Consultant Daniel Tablah made our buying experience at DARCARS Toyota of Frederick pleas we drove our 2012 Toyota Sienna LE 5 Door off the lot, Sales Consultant Daniel Tablah made our buying experience at DARCARS Toyota of Frederick pleasurable and satisfying. Not only do we feel we have received value in the purchase of our new car (a Consumer Reports "Best Overall Minivan for 2012"), but we are also secure in the professionalism of the service technicians who will be caring for our vehicle under the Toyota Care Plus & Toyota Extra Care programs. We appreciate the many courtesies extended to us by Mr. Tablah and the customer service team at DARCARS. We highly recommend DARCARS Toyota of Frederick and Sales Consultant Daniel Tablah. More
Joe is a wonderful person and I would recommend this dealership to anyone of my friends & family. Joe went above and beyond for me. He was very honest & descriptive of the car. He is an awesome salesman dealership to anyone of my friends & family. Joe went above and beyond for me. He was very honest & descriptive of the car. He is an awesome salesman. Friendly, outstanding, and courteous. He deserves recognition and a score of all 20's. He impressed me with all the knowledge and details about the car I purchased. He's an excellent person. Joe thanks for everything!!! More
We live out of State (NJ), however based on my brother-in-law’s suggestion who lives in Maryland, we decided to check out this dealership and we are glad we did. Krea was very professional, cou brother-in-law’s suggestion who lives in Maryland, we decided to check out this dealership and we are glad we did. Krea was very professional, courteous and quick with helping us find the Camry SE with exactly the options we wanted. This was for sure the most pleasant car purchase experience I have made so far and I will for sure check-in with Krea next time I am in the market for a Toyota. Great job Krea! Our interactions with Sasan Nevai (Sales Manager) and Bill Duque from the finance department can also only be described as being outstanding. Rosa and Jim More
My husband and I had a very bad experience at Darcars in Frederick. Aside from the fact that the employees were very nice (Paul Chesney), the negotiation of the vehicle price was downright sneaky. I d Frederick. Aside from the fact that the employees were very nice (Paul Chesney), the negotiation of the vehicle price was downright sneaky. I didn't do a lot of research at other dealerships for pricing of the model of Toyota Sienna we wanted (big mistake). We test drove a Sienna one evening and started working out specifics of pricing and options. The one thing I knew from previous car buying experience was that you never should have to pay MSRP. NEVER. Well we were told that there were a limited number of the specific model of Sienna we wanted, therefore we would have to pay MSRP. They would not budge on the price. Thought that sounded a little fishy, but we went ahead with the loan pre-approval process anyway. We decided (since we had to wait for it to come in from another dealer) that we would sleep on it and call the next morning to discuss it further. I started to do some research online to discover that the exact model that we wanted with the same options was being offered at over $4,000 less than MSRP!! I was furious. I called the sales manager and he aggreed that he could match that price. What if I hadn't done some research on the internet? Darcars would have made a substantial profit from me, with monthly payments for me $100/month. What if an elderly person comes in and is on a fixed income and has no way of doing research on pricing. Well, I know what would happen. More
The dealership was very nice along with the employees. Very helpful; understanding, and knowledgable. Great atmosphere to walk into when deciding to make a vehicle purchase. Very laid back!! Very helpful; understanding, and knowledgable. Great atmosphere to walk into when deciding to make a vehicle purchase. Very laid back!! More