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DARCARS Orange Park Chrysler Dodge Jeep Ram

Jacksonville, FL

3.8
128 Reviews

7233 Blanding Blvd.

Jacksonville, FL

32244

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Showing 128 reviews

June 29, 2023

Had a great experience with buying my Dodge Charger. Excellent service provideby Keith. Will use again. More

by wendolin.langston
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith Powell
Jul 03, 2023 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Thanks for the great review and your recommendation, Wendolin! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

October 20, 2022

We had a good experience when we bought our Jeep. Service department is horrible. Waste of tine More

by edbmmb9180
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service writer
Oct 21, 2022 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

We’re disappointed to read this. We strive to deliver the best service possible to every one of our customers and when we fall short of that goal we try to do everything we can to resolve the issue. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com.

May 13, 2022

I purchased my vehicle April 2021… I’ve brought the vehicle back to service 3 times for the same issue and it still hasn’t been fixed…I had an appointment today 05/13/2022 which I scheduled the end of More

by Latera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray
May 18, 2022 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Latera, we're disappointed to hear that you had a poor experience with our team. Your feedback is important to us and we'd appreciate the chance to review your concerns with you. We can be reached at customerrelations@darcars.com or 800-327-2277.

April 02, 2022

I’m only give 1 star that’s the lowest but 2weeks ago March 19 Saturday I came in to this place ended up preordering a piece that needed to be installed and was told verbally and on the receipt it would More

by johnsontavia45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred Layser
Apr 04, 2022 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

First of all, thank you for bringing this to our attention. We apologize for our team’s lapse in communication and would love to work with you directly to resolve the issue. We can be reached at customerrelations@darcars.com or 800-327-2277. Thank you.

February 26, 2022

It was great experience there. . Can't say enough. It was totally stress free. Would buy used there again or at least try to get the vehicle I want there if they have what im lookin More

by William Minota
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi
Feb 28, 2022 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

We are always happy to see that Jodi is creating positive experiences for our valued guests, William! Again, thanks for supporting DARCARS Chrysler Dodge Jeep Ram of Orange Park and congratulations on your new ride!

February 09, 2022

Dealer said they fixed my car for a P0330 code by replacing some wires and charged $1200.00. Code came back , called to see if it was OK to take to dealer closer to my home it was OK'd by Ian and the More

by C2allen49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian, RJ Johnson
Feb 15, 2022 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Hi there, we always aim to deliver a great experience. We obviously didn't do that with you and appreciate you taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. I know our team has been in touch with you , but if there are any other comments or suggestions you have, please contact us at customerrelations@darcars.com or 800.327.2277.

Feb 15, 2022 -

C2allen49 responded

Since your dealership will not honor your warranty and I followed one your service employees ok to take my vehicle to another I'm having my repaired correctly at Murrary Chrysler in Starke. Also bases on the repairs your service department was supposed to have done the parts don't match the parts list for my vehicle. I really wonder if anything was done, except for clear the code and return my car. I have learned something for this event don't trust ratings for dealership. Thanks for the $1200 lesson.

February 22, 2021

Horrible experience trying to buy a used Ram truck. I ended up driving over an hour each way only to find things not as represented. Even a feature I specifically asked them to check for me wasn’t there More

by D.S. Ormond
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alvin
Feb 23, 2021 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Our team is committed to offering friendly and professional service so I am surprised to see this feedback. I apologize if we left the wrong impression and I will address these concerns with my team as we are always looking to improve the customer experience. If you would like to speak with us further, please don't hesitate to reach out to us at customerrelations@darcars.com or 1-800-327-2277. Thank you.

September 28, 2019

Happy to have new truck The salesman Terry who worked really hard to get me into the vehicle that I wish 10 desired was awesome experience overall rating of 5 stars do to the More

by Scmfree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Paschall
Sep 29, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Congratulations on your truck! We are so happy to learn of your excellent feedback for our team and we welcome you again! Thank you, DARCARS Customer Relations

September 10, 2019

Best experience ever Went to just look test drove a couple of Trucks. Nick accommodated us like it was no problem no pressure ended up getting an awesome deal and drove More

by Klaudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick and Finance ( sorry can't remember name)
Sep 10, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

That's great to see, Klaudia! We are so glad to see that Nick's outstanding service found you a spectacular deal! Congratulations on your purchase!

September 10, 2019

Great service by Mr Luvene as usual Thank you again Mike for your professionalism. The car was ready, perfect, paperwork ready to go, I was in and out in less than an hour. More

by John Bobango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Luvene
Sep 10, 2019 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

We are so happy to learn of your great feedback for Mike. We always want to provide excellent experiences to our guests and we welcome you again, John. Thank you, DARCARS Customer Relations

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