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DARCARS Nissan

Rockville, MD

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100 Reviews

15911 Indianola Drive

Rockville, MD

20855

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Showing 100 reviews

October 15, 2020

I had a great experience and got a great car! Thanks a lot to Darcars Nissan for their support while I'm shopping! Would definitely recommend their dealership to friends. More

by Ilya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramin, Chaz Warner, Jason Ku
Oct 15, 2020 -

DARCARS Nissan responded

Hi there, We're so glad to hear that you had a great experience. Thank you for sharing and thank you for your recommendtion. We hope to see you again soon.

August 17, 2020

Customers come last and they don't pay attention while delivering a new car. After one month yet to get the second key for my new our car, Had to spend additional 5 hours by calling, setting up appointmen More

by US
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohsen Pourdarvish
Aug 18, 2020 -

DARCARS Nissan responded

We regret to learn about your disappointment with any interaction that has led to your negative impression. We strive to deliver the best service possible to every one of our customers and when we fall short of that goal we try to do everything we can to resolve the issue. If you’re open to discussing this further, please call us at 800-327-2277 or email us at customerrelations@darcars.com. Thank you, Customer Relations

Aug 18, 2020 -

US responded

I have already emailed your customer relations. If customer is first your sales person should have our contact info. You don't ask the customer to call.

Aug 22, 2020 -

US responded

Tried calling the customer relations which goes all over the place asking for extensiom number, password. i think have had it withyour so called customer first customet relations.

July 11, 2019

Awesome People It was fun and easy to buy our new car from DarCars. Uriel was friendly and professional and took us through the process with ease. More

by juniormints
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James White, Uriel "Justin" Kouakou, Hugo Cantero
Jul 12, 2019 -

DARCARS Nissan responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Uriel and our team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Thanks again, DARCARS Customer Relations

June 04, 2019

Good Sales Team Bad Finance Manager I live in Connecticut and DC. I registered the car in Connecticut. My temporary plates expire tomorrow. I email Mejia the finance manager on May 31 an More

by clc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nuco Mejia
April 13, 2019

Staff Was Great.. Sales Manager.. not so much! This was my second car I was going to buy from DARCARS. Long story short, the numbers were not where I wanted them to be. I got a better deal with Hyu More

by Artis Whitfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ku, Nuco Mejia, Hugo Cantero, Roberto Jimenez
Apr 22, 2019 -

DARCARS Nissan responded

Thank you for your feedback. We are disappointed to hear that this was our experience with Hugo at our dealership but we appreciate you letting us know. We will share this with the management team. DARCARS Customer Relations

March 16, 2019

Sets the bar for customer service On my first visit, I was an unsure and afraid first time car buyer. I had so many questions and Maryam was amazing at answering them. I got a beautifu More

by Khenderson48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ku, Todd Thompson, Maryam Islami
Mar 18, 2019 -

DARCARS Nissan responded

Thank you!

March 16, 2019

Excellent Maryam is perfect! She helps me a lot in buying the Sentra SR. I will introduce my friends to buy Nissan from her afterwards. She is friendly, helpful More

by Sentra SR 2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Thompson, Maryam Islami
Mar 18, 2019 -

DARCARS Nissan responded

Thank you!

March 16, 2019

Great customer service Maryam Islami has an up skill customer services at all the time when I come for a services. I referred my best friend to her. She was so friendly and More

by Paris@123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maryam Islami
Mar 18, 2019 -

DARCARS Nissan responded

Thank you!

March 02, 2019

Nissan Rogue We got our car back for a check up, everything was awesome, our car came back clean and the people were so kind to us. I felt so welcomed at the deale More

by Cool guy 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ku, Todd Thompson, Maryam Islami
Mar 13, 2019 -

DARCARS Nissan responded

Thank you!

February 26, 2019

Excellent Service with Sales Associate and GM The Sales Associate Maryam, Jason Finance and the GM were great!!! I'm a Darcars Sale Associate and too be treated like a customer was truly differen More

by Jibril1969$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Morataya, Jason Ku, Maryam Islami
Mar 13, 2019 -

DARCARS Nissan responded

Thank you!

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