DARCARS Nissan College Park
College Park, MD
Filter Reviews by Keyword
By Type
Showing 160 reviews
Worst dealership ever Darcars does not stand by there work. The service advisor was outstanding and tried to help but service tech does not do a through look over the vechi Darcars does not stand by there work. The service advisor was outstanding and tried to help but service tech does not do a through look over the vechiles and will miss major issues. I recommend you go to another dealer to service your car l. Customer experience is horrible outside of service advisor. Arguments will occur and service manager has always been none corporative. Sales is no better at this dealer and they will not stand by the products and up sell instead Orlando taking ownership for issues More
he is very helpful and nice person to deal with because of good service and treat like brother or family , their customer service is great and welcome is awesome ,I will every time be their for serv because of good service and treat like brother or family , their customer service is great and welcome is awesome ,I will every time be their for service More
worst customer service experience i ever had I experiece the worst customer service ever in this place. Everyone should avoid this guy named Bob.I'm not even sure if he gave me his real name.Took I experiece the worst customer service ever in this place. Everyone should avoid this guy named Bob.I'm not even sure if he gave me his real name.Took them a week and half to give me back my car when they had told me it would be ready in 2 days. Businesses end up wrong at the end for guy like this one.He would not even call me to keep me updated on my car i would have to call everytime and then he would keep on coming up with different days the car was going to be ready. More
We wouldn't go back to this center again We have always gone to this center for service because this is where I also purchased my car. We keep coming back for good service specifically from M We have always gone to this center for service because this is where I also purchased my car. We keep coming back for good service specifically from Maxwell Anderson but we don't see him there anymore. We went to have our car serviced on March 1st. Our experience was awful. The advisor was Naresh Kausal. First they made us wait more than 2 hours which we didn't mind since we didn't have an appointment. Then, they called us to let us know the car was fine, there was nothing wrong with it and gave us the paperwork and the keys. We went out to get our car and found out it was not our car key as another car, a different color and model was lighting up. We came back to let them know they gave us the wrong key and the guy who took them kept saying that was the key we gave him. Our key had keychains and the one he gave us did not. We asked him to go and check for himself till he finally did and saw that the car on the paperwork and the car that belonged to the key he gave us did not match. He actually gave us the wrong report too. That's dangerous because anybody can get your keys and may try to run away with another person's car. We patiently waited for almost another hour till the guy finally came back saying there was a nail on the tire and asked us if we wanted to fix it for $90. We said yes at first but changed our minds. We didn't want to wait any longer as we both came from the night shift. We have had this problem before and we never paid $90 which I think is too much. They brought our car minutes later and we noticed there were some scratches on the right side, the same side they worked on and where the bad tire was. We do this all the time whenever we go to them as we had an experience of them scratching our hood which they gladly offered to fix. We went back in and let Naresh know about the scratches, he said nothing and went back to the shop and brought the mechanic with him and asked him, "Did you do this?" And obviously the mechanic said "No, it wasn't me" to which the Naresh said, "There you go, he didn't do it the car was like that" Out of frustration, we just left. We will never go back to this center! P.S. The cashier people are always great but Naresh and whoever the mechanic is are just terrible. More
Great service Tony always provides courteous service with good explanation of work needed or performed. I would highly recommend him as a service advisor. He greet Tony always provides courteous service with good explanation of work needed or performed. I would highly recommend him as a service advisor. He greets everyone with respect and helpfulness. More
vahid Vahid is great. he is funny and nice. he is very responsible. i highly recommend him. I bought a nissan altima from him and everyone said it was a g Vahid is great. he is funny and nice. he is very responsible. i highly recommend him. I bought a nissan altima from him and everyone said it was a good deal. More
Highly recommend Vahid helped me find the best suiting car for my needs and financial situation. He's very patient and took the time to explain each aspect of the proc Vahid helped me find the best suiting car for my needs and financial situation. He's very patient and took the time to explain each aspect of the process. I would definitely recommend his help to anyone visiting this dealership! More
Mr. Foroutan We recently purchased a new vehicle from this dealership with the help of Mr. Foroutan. We had a great car buying experience with Him. He was very kno We recently purchased a new vehicle from this dealership with the help of Mr. Foroutan. We had a great car buying experience with Him. He was very knowledgable about the vehicles and their features and made our car buying experience enjoyable. I had no trouble with the finance department because Mr. Foroutan was able to work with them, and gave us an unbelievably great deal. Unlike most other car sellers, Mr. Foroutan truly cares about his customers. I HIGHLY recommend him and his dealership. More
Mr. Vahid Mr Vahid is a fantastic man with a great personality. He's confident in his abilities and always goes out of his way to make sure the customer gets th Mr Vahid is a fantastic man with a great personality. He's confident in his abilities and always goes out of his way to make sure the customer gets the right car to suit their needs. I always reccomend him to friends and family. More
Review Vahid is super nice!!! He found me the best deal. helped me understand everything since I wasn't familiar with the steps of financing a car. Everythin Vahid is super nice!!! He found me the best deal. helped me understand everything since I wasn't familiar with the steps of financing a car. Everything went pretty quick and straight forward. Highly recommend him. Very nice guy ! More