DARCARS Nissan College Park

Wish I could give John more than 5 stars! I have purchased 4 cars from this location, particularly John, and have referred 8 friends and family members, who purchased cars as well. We love Jo I have purchased 4 cars from this location, particularly John, and have referred 8 friends and family members, who purchased cars as well. We love John Massaquoi for his knowledge on the buying process and the personable experience. I went into the dealership today looking to purchase a used car newer than my 2015 altima(purchased brand new with John), and left with a 2020 altima top of the line with no money down! I was in and out in no time, with majority of the time spent on the lot deciding which color and trim I wanted. The smoothest car buying experience! John does not waste your time, he is up front with what you can be approved for and about how much you will pay with no hassle. He does not try to pass off any vehicle on you, he actually tries to make sure you get something you want to drive with as many features as possible within your budget. He really treats you like family and with respect and I cannot emphasize how important that is when the car buying process can be stressful enough. More

Listen to people concerns with compassion and understanding I took my used 2016 Nissan Altima there to have it checked out it was unsafe for me and safety issues as well there were transmission issues with the I took my used 2016 Nissan Altima there to have it checked out it was unsafe for me and safety issues as well there were transmission issues with the car that was intermittent with it I was talked down to and the issue was downplayed by the service team I contacted the finance company and Highway safety and my next step was Nissan cooperation. But in the end, I left with a brand new 2019 car Abraham was very helpful and friendly but I was given a protection plan that I found out that was not needed for extra on my monthly payment was not give the option of having it add More

ALot of Car, Reasonable Amount of Coin in No Time I met Trevor on Sunday afternoon and I was driving my car by Monday Afternoon. Working with Trevor (and Eddie) was like sitting down with family. Eve I met Trevor on Sunday afternoon and I was driving my car by Monday Afternoon. Working with Trevor (and Eddie) was like sitting down with family. Even though I was initially just checking out the market; he took the time to tell me about each and every car I touched or had questions about. He was responsive to my needs and wants in a vehicle. They made car buying fun again. More

HIGHLY Recommend! I came to the dealership last month to trade in my car and hopefully purchase a new one. Because of the negative equity, I was unable to move forward I came to the dealership last month to trade in my car and hopefully purchase a new one. Because of the negative equity, I was unable to move forward with purchasing a car at the time. However, the customer service I received from Gabriel was impeccable. I never felt pressured, he was very kind, he gave me the information to educate me & guided me through it all. This is the first time I have ever felt that I understood the car buying process and felt comfortable through it. I highly recommend that anyone visiting this dealership ask for Gabriel.. he can seriously change the way you view car dealerships and salesmen. I'll be sending all of my friends and family to him. More

Horrible customer service If I could give this place negative stars I would. My ordeal with DARCARS Nissan College Park was one of the worst customer service experiences I have If I could give this place negative stars I would. My ordeal with DARCARS Nissan College Park was one of the worst customer service experiences I have ever had. From the day I took my vehicle to that location to be repaired I was consistently appalled at the sheer lack of care, attention, and respect that I received throughout the three months that my car was in their hands. It was almost impossible to get ahold of anyone in the Service department, and only when I physically went into the location to talk to someone did I [barely] get the time of day. (Even then, the staff was combative and often times flat-out rude.) Then, instead of trying to find a solution to my situation they attempted to sell my a new car at an exorbitant cost. Based on the absolutely appalling way that we have been treated throughout my ordeal with DARCARS, my recommendation is that no one should buy or have their vehicle serviced at this dealership. More

Excellent I worked with John Massaqoui who was the best salesman I ever had. He was straight to the point and did not play the old sneaky car salesman. He res I worked with John Massaqoui who was the best salesman I ever had. He was straight to the point and did not play the old sneaky car salesman. He researched the absolute best deal for my unfortunate situation and for that i am more than thankful. More

Bad service I had left my New car there because I was having some issues with it .A couple days later they called and said that they had crashed my New car and th I had left my New car there because I was having some issues with it .A couple days later they called and said that they had crashed my New car and that they were not responsible for what had happened .Also that it was my problem if I wanted it to get fixed . The manager Tony does not care about his clients he only cares about how much money he is going to make . More

Malísimo todos los servicios Yo compré carro no recomiendo este lugar primero me dieron un vin de carro equivocado luego que mi registration está cancelado ellos no mandaron la in Yo compré carro no recomiendo este lugar primero me dieron un vin de carro equivocado luego que mi registration está cancelado ellos no mandaron la información al MVA y lo traje al dealer e el tiempo que estuvo ahí me dijeron que iban a arreglar lo de registration con el MVA lo chocaron ahí en el dealer ellos y me dijeron que me lo iba a arreglar como es posible si yo estoy pagando un carro nuevo yo compré un carro nuevo no compré carro chocado son unos irresponsables More

Great service Eddie Jorge was fantastic. His hard work and attention to detail was outstanding. He helped us to get a great deal done. We recommend him and Tony (sa Eddie Jorge was fantastic. His hard work and attention to detail was outstanding. He helped us to get a great deal done. We recommend him and Tony (sales mgr) highly. More

Bad Customer service Very bad experience with a sells manger Bruno Rodriguez in Darcars Nissan of college park MD. After spending more than 3H on 3/30/18 to get a price fo Very bad experience with a sells manger Bruno Rodriguez in Darcars Nissan of college park MD. After spending more than 3H on 3/30/18 to get a price for my co-worker Nissan Murano, we make a counter offer to make a deal but the response(reaction) from the sells person was unspeakable. Thanks for westing our time for nothing. I have bought my Nissan Altima 2016 in 2016 from passport nissan marlow heights MD. Organized, respectful to what you offer. More