DARCARS Nissan College Park
College Park, MD
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I went in for an oil change on June 9th and I had a great experience. When I walked in, it was as if I was the only person there; I was helped immediately. Every time I visit this location I get the best ser experience. When I walked in, it was as if I was the only person there; I was helped immediately. Every time I visit this location I get the best service. I haven't had any problems with the service I've received thus far. Great customer service. Sonnitra McIlwain More
Ali has been my contact at this dealership for over a year. His service is the best and keeps me coming back. He ensures his customers are well informed and their expectations are met(service time). Al year. His service is the best and keeps me coming back. He ensures his customers are well informed and their expectations are met(service time). Ali always exudes positive energy. He is truly an asset to DARCARS!!! Keisha Miller More
Mr. Ali is very pleasant and has great customer service skills. I have no clue when it comes to cars( own 2007 Nissan versa), he explains in great details what services I need during each visit. He is ve skills. I have no clue when it comes to cars( own 2007 Nissan versa), he explains in great details what services I need during each visit. He is very friendly, always has a smile on his face. I used to go to Nissan of Annapolis and the first day I walked into College Park and met Mr. Basan, I was hooked, I have never gone back to Annapolis for servicing again. He is a great asset to your company. He truly cares about his customers. He is greatly appreciated. Justina Brown More
Ali is the best service writer I have had the pleasure of working with,he is very professional,always smiling and he is always in a good mood.my car is always available at the estimated time given to me,I am working with,he is very professional,always smiling and he is always in a good mood.my car is always available at the estimated time given to me,I am very please . More
I was initially hesitant to go to a dealer for a routine oil change but was advised that it is best to do so for a fairly new car. As soon as I got there I was seen (no waiting) and Mr. Ali went out of his oil change but was advised that it is best to do so for a fairly new car. As soon as I got there I was seen (no waiting) and Mr. Ali went out of his way to make sure that everything was taken care of and done in a timely manner. I was so impressed that I will continue to come for car maintenance rather than use my default mechanic. More
I have 2 VWs and Ali is my service advisor and has been for the past 2 years. I left another VW delaership when I found Ali to be a joy to work with. He keps me infomred on all my car's service needs and n for the past 2 years. I left another VW delaership when I found Ali to be a joy to work with. He keps me infomred on all my car's service needs and never attempts to add-on unnecessary services. He is very patient and reliant. He generally goes the extra mile whenever he can. LOVE HIM! :) More
Ali is very professional and friendly. I really never have to wait. He explains everything clearly to me and is very knowledgeable of his work and what he is doing. The dealership is very clean and neat. have to wait. He explains everything clearly to me and is very knowledgeable of his work and what he is doing. The dealership is very clean and neat. The other staff members are very professional and friendly and know their job. I love this dealership and wouldn't go anywhere else. More
I have been going to this location for eight years now and I am continually impressed with the great service and professionalism. Ali Basma is excellent at his job and he makes the process seamless and ea and I am continually impressed with the great service and professionalism. Ali Basma is excellent at his job and he makes the process seamless and easy. I am sincerely grateful for all the great work that you do and please keep it up. Thank you. S. Austin More
Purchased a new Sportwagen from the other side of the US, and was completely surprised. It was an absolute pleasure dealing with DARCAR VW, and specifically Jenkins Dunbar. At no point did I feel that they and was completely surprised. It was an absolute pleasure dealing with DARCAR VW, and specifically Jenkins Dunbar. At no point did I feel that they were trying to take advantage of the cross-country situation, and gave everything that I asked for. For an added bonus they asked to pick me up from the airport - just awesome customer service. They have my highest recommendation. Thank you, Mark K. More
John Massaqwoi is the BEST(knows VW well), he has outstanding customer service, he is friendly, listens to what I want and tells it like it is. You will have no surprises or game playing when dealing outstanding customer service, he is friendly, listens to what I want and tells it like it is. You will have no surprises or game playing when dealing with him. Some dearlership just try to sale you a car. John takes time to go over everything and you know what to expect before you go to finance, this is the 4th car I've purchase(from John)at this dealership. I refer all my friends and people that stop to look and admire all the cars I've brought over the years, I always tell them to go to Darcars (Collage Park)and ask for John Massaquwoi. Derric and Kenneth in(finance)took care of me (didn't have to sit all day. That can be a turn off when purchasing a car, and Max Loghmani was the icing on the cake, he made sure as a consumer I was please with everything. When you walk in this dealership you are treated as FAMILY not just a SALE. This is why I keep comming back. Good Customer service (Zack, Allie and Francis) to name a few, also the guys working in the garage area everyone is so friendly(how are you today Mrs.Jones). I will contuine to recommend Darcars to anyone I know in the market for a car (new or use). Keep up the good work, from a very satisfied consumer. Mrs. Geraldine Jones More