DARCARS Nissan College Park
College Park, MD
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Ali Basma is the greatest. He made sure that my car was serviced fast and with exceptional care. Also, he took time to explain each service being done to my car in a way I could understand. I am definite serviced fast and with exceptional care. Also, he took time to explain each service being done to my car in a way I could understand. I am definitely taking my car back to him in the future!!! More
I have been a customer of Darcars (VW) for the last 5 years. It has been a great pleasure working with Ali Basma! Ali is always very friendly, insightful and very accommodating. Ali definitely knows h years. It has been a great pleasure working with Ali Basma! Ali is always very friendly, insightful and very accommodating. Ali definitely knows how to deliver top notch customer service that is hard to come by these days! I highly recommend Darcars VW....ask for Ali! Thanks Lakenya More
I currently have a additonnal warranty and the oil change tire rotation package. Ali patiently explained to me the benefits and recommendations on how to keep my my Maxima in the best shape possibly. Durin tire rotation package. Ali patiently explained to me the benefits and recommendations on how to keep my my Maxima in the best shape possibly. During this time he excused himself politely to answer other co-worker inquiries. This was extremly impressive. I think Customer Service is huge part of any organization or firm. I would recommend him and the dealership to anyone. Thanks so much!! More
I've been a faithful customer for many years and have always had a very pleasant experience. Mr. Basma is always professional, courteous and overall a great person to see as well as come to for my busine always had a very pleasant experience. Mr. Basma is always professional, courteous and overall a great person to see as well as come to for my business. makes it hard to change cars when my lease is up because I love my experience here. This is my second vehicle from this dealership and I will probably get a third. I enjoy my experince EVERYTIME!! Wouldnt take it to anyone else. Thanks again for the job well one and keep up the good work!! Mrs. Naz Nahid More
The employees as a whole are always pleasant. Ali is always there to greet customers with a smile and he knows me by face and name. Ali gives me an estimate for the service my car needs before labor is always there to greet customers with a smile and he knows me by face and name. Ali gives me an estimate for the service my car needs before labor is performed. If it is a major issue, he arranges a rental car for me. If it is not major, I normally wait no longer than 2 hours for service. He explains the service that has been performed on my car and informs me about my next visit (for example an oil change or a check up). I am also sent coupons and emails for discounted services. Ali is a great customer service representative and I would recommend him to others. Kimberly Dedmon More
I have been going to this dealership for my car to be serviced since I bought it four years ago. Mr Ali has always been very helpful, and pleasant during my visits. I'll not trust my car to any other dea serviced since I bought it four years ago. Mr Ali has always been very helpful, and pleasant during my visits. I'll not trust my car to any other dealership, and I am most comfortable when I am served by Mr Ali at the dealership, because I believe that he is at the top of his game at all times. Maureen A-Ngeh More
I get my car service here and I always go back to Nissan because of Ali! He is always on top of his game! I never go through long waits, he gets the job done and has a great personality. ALI your are SUPER! because of Ali! He is always on top of his game! I never go through long waits, he gets the job done and has a great personality. ALI your are SUPER!!!! More
I came in for service, and it was so fast. I thought that I would have to wait a long time, but I didn't. Mr. Ali really took care of it quickly and with great service. Thanks! A. Tounkara I would have to wait a long time, but I didn't. Mr. Ali really took care of it quickly and with great service. Thanks! A. Tounkara More
This was the most amazing experience buying a new car, i received the best deal in the area for a Routan, -$6000 and 0% interest. The salesman, the manager and the finance guy, make everithing to this happe received the best deal in the area for a Routan, -$6000 and 0% interest. The salesman, the manager and the finance guy, make everithing to this happen. I really appreciate what they do for me and my family. If i have to buy a VW or nissan, this is the first and the last dealer that i will go. Thanks again. More
I have given this rating because Ali was very helpful. I felt as though he was going to do everything he could to make sure my car was safe to drive. He was able to get my car in the garage very quickly. I felt as though he was going to do everything he could to make sure my car was safe to drive. He was able to get my car in the garage very quickly. I did not have to wait all day and the price was reasonable. I will definitely come back in the future for my car concerns. More