DARCARS Lexus of Silver Spring

Awesome, haggle free experience! I called Laleh to inquire about an RX350 on their inventory and requested an out-the-door price to compare with another dealer. I told her that I was I called Laleh to inquire about an RX350 on their inventory and requested an out-the-door price to compare with another dealer. I told her that I was helping my parents make their first Lexus purchase. I informed her that I didn't want to waste anybody's time,especially mine, by going to the dealer and spending hours trying to negotiate a deal. I provided her with a realistic price we're willing to pay for the RX350 I inquired about and that this was my only/final offer. We would make every effort to go that day to purchase if they meet my asking price. She politely asked if she could call me back within the next 5 minutes to see what she can do. She called back as promised to inform me that it's a deal, offered to pick up my parents at their home (20miles away from the dealer, which we declined), prepare the car for delivery, demo the car to them while they wait for me to arrive (40miles away in the middle of rush-hour) to finalize the deal. Upon my arrival, I saw Laleh showing them the car as she promised. I asked my parents if they were ok and their thoughts when Laleh stepped away, expecting to hear about the aggressive/pushy salesperson. They said they were treated kindly, but more importantly, the smile on their faces said it all. I've purchased several cars as well as negotiated on behalf of family members on their vehicle purchases so I'm used to the sales tactics. By far, no other dealers come close the the exceptional service and professionalism exhibited by Laleh and her team at Lexus of Silver Spring! More

Easy to do business with I had a nightmarish experience at another local dealership and gave up after 5 months of trying to buy a car from them. With Lexus of Silver Spring I I had a nightmarish experience at another local dealership and gave up after 5 months of trying to buy a car from them. With Lexus of Silver Spring I was in and out in one day with exactly what I wanted at a surprisingly good price. Layla was very easy to work with and full of energy. We surprised her with our visit and she had another customer, but she was able to handle two customers at the same time flawlessly. I can't say enough about the wonderful experience at Lexus Silver Spriing. More

Lexas silver spring Ernest Freeman rating Ernest Freeman is a great sales person. He is cooperative and good to work with. He gives us a cool price to work with and is friendly. Best hard work Ernest Freeman is a great sales person. He is cooperative and good to work with. He gives us a cool price to work with and is friendly. Best hard working sales person 🥇😊 More

The gold standard for what a salesperson should be Layla began by really taking the time to build rapport with and get to know my fiance and me. When it came time to finally make the sale happen, she l Layla began by really taking the time to build rapport with and get to know my fiance and me. When it came time to finally make the sale happen, she laid the process out in a straightforward manner, and helped us get an excellent deal on a new NX 300 F Sport! 11/10 would recommend to anyone, and will be back! More

Chris is very professional and helpful This is our first Lexus, the whole process is very smooth and comfortable, Chris has been very helpful and take care of our special needs, over all 5 This is our first Lexus, the whole process is very smooth and comfortable, Chris has been very helpful and take care of our special needs, over all 5 stars!! More

Great again....I will always go back Lexus Silver Spring has an honest, fast, and accurate process which keeps me in the brand and the dealership. They are my top car experience for nearl Lexus Silver Spring has an honest, fast, and accurate process which keeps me in the brand and the dealership. They are my top car experience for nearly twenty years! More

Wonderful When purchasing my new Lexus, Shell Lewis explained to me step by step how the process work. He is such a wonderful person. His spirit was great as we When purchasing my new Lexus, Shell Lewis explained to me step by step how the process work. He is such a wonderful person. His spirit was great as we went through everything. I told him what I was looking for and he told me I have just what you are looking for. He was right he had what I was looking for and the price wasn’t bad either. Thank you Shell Lewis for helping me with my purchase. More

Kindest person in the Car business Joel is the kindest person we met in the car business. He answered all my questions and very patient with me and my wife. Always happy to help us. Joel is the kindest person we met in the car business. He answered all my questions and very patient with me and my wife. Always happy to help us. More

Love my new RXL I came to the dealership late night. I was so glad that Joel greeted me right away. He made me very comfortable in the dealership. I wasn't planning t I came to the dealership late night. I was so glad that Joel greeted me right away. He made me very comfortable in the dealership. I wasn't planning to buy a car but because Joel was so nice and he gave me a good deal, I decided to buy it. More

Excellent Maintenance Service! Mike has been helping us with all of our Lexus cars for the past 18 years! We would not go any other places without Mike Murphy! Mike has been helping us with all of our Lexus cars for the past 18 years! We would not go any other places without Mike Murphy! More