DARCARS Lexus of Silver Spring

One of the Best Dealerships Ever Our family has purchased several vehicles from Lexus of Silver Spring and each event has been great. Everyone there always treats us more as friends Our family has purchased several vehicles from Lexus of Silver Spring and each event has been great. Everyone there always treats us more as friends than just customers. Sam Kim was the rep for our latest purchase and, as we would expect, he's professional, courteous, and knowledgable. He dedicates his full time and attention to ensuring that a purchase is what the customer wants. His dual fluency in English and Korean was a plus for us in explaining the vehicle's features in both languages. We've also dealt with Manager Andreas Tsirikos who, like Sam, is fully customer oriented, amicable and knowledgeable. Sam's and Andreas' involvement doesn't stop with the completion of a purchase, though. Both are always willing to help in any way possible to ensure that our Lexus experiences continue to be pleasurable well after purchase, with service appointments, or simply for our questions about Lexus/vehicles. We've also had nothing but good experiences with the service department and Service Manager Nguyen Tang and his team. More

Outstanding Customer Service I want to send a HUGE kudos to the hardworking and amazing salesman, Chris, and his exceptional manager, Oksana. My current lease agreement (a differe I want to send a HUGE kudos to the hardworking and amazing salesman, Chris, and his exceptional manager, Oksana. My current lease agreement (a different make) expires in October, and I have been searching for a new vehicle for over 6 months. I walked into Darcars Lexus to take a look at my dream car, and decided to talk with Chris. He went over the specifications, and took me to inspect every car I was interested in learning about. While back at his office, Oksana walked by and recognized me from my first visit which was pretty impressive. She welcomed me back, and we discussed all of the options for a lease agreement. I am very indecisive so I went back and forth for hours with them about my personal needs, and they remained professional, calm, patient, and friendly. They educated me so that I could make an informed decision that I was comfortable with. No hassles, just civil, relaxed negotiations. I ended up leasing a car made by a brand I have dreamt about for many years. I am very impressed by the unmatched level of customer service and current deals. I’m proud to be a new Lexus owner, and will remain with the brand for many years to come. Thanks again Chris and Oksana!!! More

Best First Experience! If you are looking for an honest, genuine salesman (which I am pretty sure everyone would want), go to Tony. He has been wonderful and has helped me t If you are looking for an honest, genuine salesman (which I am pretty sure everyone would want), go to Tony. He has been wonderful and has helped me to great extent when choosing "the perfect car" for me. Not only has he been helpful to me, but he has helped my whole family and our family friends with their cars. I will forever be a Lexus fan because of him-thanks Tony! More

Excellent Customer Service Laleh provided excellent customer service. She is very patient and very detailed oriented. Nora was very helpful in making sure I understood everyth Laleh provided excellent customer service. She is very patient and very detailed oriented. Nora was very helpful in making sure I understood everything in regards to finance of vehicle. Francisco was very nice and reviewed with me all the technical parts of the car with me. More

Highly recommended My experience at DARCARS Lexus of Silver Spring was top notch! The salesperson, Tony Kim, was very helpful from the beginning and until we got of the My experience at DARCARS Lexus of Silver Spring was top notch! The salesperson, Tony Kim, was very helpful from the beginning and until we got of the dealer with the car I was looking for. He was honest and made me and my husband feel comfortable while we were at the dealer. He and his manager gave us a great deal and their finance department did hassle free processing. I like their anytime free car wash service and providing valet service for your convenience. I really recommend this Lexus dealer! More

Aim to Please This is a very good dealership. All of the personnel are professional in manner particularly Mr. Ernest Freeman. He will do whatever it takes to ple This is a very good dealership. All of the personnel are professional in manner particularly Mr. Ernest Freeman. He will do whatever it takes to please his customers. I would recommend anyone who wants to work with an honest and caring person to contact Mr. Freeman for assistance and advice in the purchase of your next vehicle. I have been a customer with this dealership for 15 years; During that time I have purchased three fantastic reliable cars. The last two were purchased under Mr. Freeman. Because of his desire to satisfy his customers I would not dream of going to or working with any other person if possible but Mr. Freeman. More

Accommadating and Friendly Earnest was accommodating and friendly with all our needs. Definitely a good salesman to deal with. The whole buying experience was good with Lexus o Earnest was accommodating and friendly with all our needs. Definitely a good salesman to deal with. The whole buying experience was good with Lexus of Silver Spring. More

Lexus of Silver Springs - Amazing Service My gratitude to Alex Abbaszadeh from Lexus of Silver Springs. Mr. Abbaszadeh is second to none. He anticipated my needs, test drove multiple vehicles My gratitude to Alex Abbaszadeh from Lexus of Silver Springs. Mr. Abbaszadeh is second to none. He anticipated my needs, test drove multiple vehicles with me and Alex placed me in the vehicle I want, and I was at the dealership for a very short time. He is extremely professional, very knowledgeable and goes the extra mile to ensure you drive out of the dealership with the vehicle you want. Post sale Alex followed up via telephone and further assisted me in acquiring Lexus brand equipment. I changed vehicles every two years and... this is by far the best experience I have purchasing a vehicle! Mr. Abbaszadeth your exceptional service customer made me a customer. More

Most Helpful and Best Car Buying Experience Ever Tony is a great salesman. Buying a car can be so stressful, especially for an indecisive person as myself. Thank God, Tony made it simple, by providin Tony is a great salesman. Buying a car can be so stressful, especially for an indecisive person as myself. Thank God, Tony made it simple, by providing honest opinions and answered any questions that I had thoroughly. I am glad I came here and had the pleasure of having Tony help me. Now my family and I can enjoy our brand new RX350! More

Sam is the BEST! I just got the first lexus car NX 300. Sam Kim was very knowledgeable and very helpful. He recommended and was there when I needed help with. Always p I just got the first lexus car NX 300. Sam Kim was very knowledgeable and very helpful. He recommended and was there when I needed help with. Always polite. I am very glad I didn't go to audi or bmw! Thank you Lexus! More