DARCARS Lexus of Silver Spring

Excellent service With Chris’s assistance, I purchased a es350 recently. Chris is very knowledgeable and willing to address the questions. More important, he is very st With Chris’s assistance, I purchased a es350 recently. Chris is very knowledgeable and willing to address the questions. More important, he is very straightforward and makes the transaction very efficient. I will highly recommend Chris. More

Very helpful, great customer service Very excellent service. I was welcomed very well, Our salesperson gave her best advice and guidance and listened carefully to everything we wanted and Very excellent service. I was welcomed very well, Our salesperson gave her best advice and guidance and listened carefully to everything we wanted and gave great deals. More

Great service Very responsive. Very polite and great service. Laleh made sure I had my tags and license plate in time. Giving me constant update on the status of ou Very responsive. Very polite and great service. Laleh made sure I had my tags and license plate in time. Giving me constant update on the status of out of state tags More

Superb Service for Sixteen Years Kudos to Mike Murphy and the service team at Lexus of Silver Spring. I purchased my car 16 years ago from Mike Murphy, who at the time was salesman b Kudos to Mike Murphy and the service team at Lexus of Silver Spring. I purchased my car 16 years ago from Mike Murphy, who at the time was salesman but shortly thereafter became a service service manager representative. I can't say enough for the level of professionalism and commitment that Mike has for customer service. He is always readily accessible and has provided clear and instructive maintenance recommendations and has been particularly helpful in resolving service issues; sensitivity to financial and time constraints. He understands relationship management and the importance of inspiring trust,competence and respect for his customers. He understands the long game. More

Professional and exceptional knowledge on the Lexus product What a great experience again! I have leased my last four cars from Lexus of Silver Spring, the Sales and Finance team are warm and welcoming. I felt What a great experience again! I have leased my last four cars from Lexus of Silver Spring, the Sales and Finance team are warm and welcoming. I felt as if I was working with friends. Alex took the time to make sure I had the right model that fit my needs, and Sally made Finance experience smooth Overall an excellent experience More

My main man I have been a Lexus of Silver Spring customer for a long time . I have purchased my last 3 Lexus from Alex. He make sure that I am taking care from th I have been a Lexus of Silver Spring customer for a long time . I have purchased my last 3 Lexus from Alex. He make sure that I am taking care from the time I walk to the dealership until the time I walked. We it comes to Sales, Service and tech support he is your MAN More

Great personal care Local dealers couldn't provide what Lexus of Silver Spring was able to offer, Best deal, individual customized need based offering, exceptional care o Local dealers couldn't provide what Lexus of Silver Spring was able to offer, Best deal, individual customized need based offering, exceptional care of the customer. I will be coming back to this dealer for all my Lexus purchases/leases. Would recommend to all my friends in a heart beat. More

Great customers service Came in to look at a BMW X5 35D and fell in love with it. Wasn’t planning on buying it same day, but I believe I made a great choice. The customer ser Came in to look at a BMW X5 35D and fell in love with it. Wasn’t planning on buying it same day, but I believe I made a great choice. The customer service was great and answered all my questions respectfully More

ES300H Lexus lease Laleh Pouya was an excellent sales person. She was very responsive -- I felt I got a good deal, and she was very forthcoming with information. After Laleh Pouya was an excellent sales person. She was very responsive -- I felt I got a good deal, and she was very forthcoming with information. After the sale, she explained all about the vehicle to me, and actually took time to explain all the technical details of using the latest technology. Furthermore, when I called and told her I had forgotten to take something out of my old car, she immediately took care of it and is holding for me so I can pick it up. Laleh Pouya is a charming and very lovely woman. She is forthcoming with information,, very professional, and treats her customers (certainly this customer) with kindness and respect. I would highly recommend her. And my experience was all together a very pleasant experience. This is my third Lexus, and the main reason I keep getting Lexus is because of the way they treat customers -- and Laleh is among the best. More

Great sails person She is a great sales person. She was polite, very helpful and very professional throughout the whole deal. I will definitely do business with her and She is a great sales person. She was polite, very helpful and very professional throughout the whole deal. I will definitely do business with her and refer to my friends. More