DARCARS Lexus of Silver Spring

Great Customer Service We needed time to figure out what we needed and wanted to do. With this dealership and our sales associate we felt supported and “not rushed” to make We needed time to figure out what we needed and wanted to do. With this dealership and our sales associate we felt supported and “not rushed” to make a decision. Ultimately we got exactly what we wanted and we are very happy with our purchase! More

A TRUE Customer For Life Having no appointment when I first stepped foot in Lexus of Silver Spring in 2016, I am truly grateful that Alex happened to be available to assist me Having no appointment when I first stepped foot in Lexus of Silver Spring in 2016, I am truly grateful that Alex happened to be available to assist me with my first lease. Now that it was time to return my previously leased 2017 LS, there was no other dealer or salesman that I would entertain besides Alex. Although I am sure that any salesman there could have assisted me, I like the idea that Alex is personable and didn’t pressure me to move forward. In fact, since we’ve stayed in direct communication over the last few years, the personal attention given when I needed a question answered, or needed to schedule a service, was always handled expeditiously and professionally. The overall buying experience and personal attention Alex provided is a must for shoppers. Which is why my wife and I will be returning really soon to purchase another vehicle. He has truly won a customer for life! More

Pleasure to work with Alex! Alex was as courteous and professional as anyone I have ever dealt with in ANY business deal. His response time to questions was incredible. I also Alex was as courteous and professional as anyone I have ever dealt with in ANY business deal. His response time to questions was incredible. I also believe Alex was very fair and forthright during the negotiation process. I will not hesitate to recommend friends to Alex. I know they will be taken care of by the very best in the business! Thank you Alex for the incredible service!!! More

Excellent Is my second car from him, I had to go back because he is super helpful, kind, very nice overall! Gracias Señor Chris por todo Is my second car from him, I had to go back because he is super helpful, kind, very nice overall! Gracias Señor Chris por todo More

Chris is fantastic Went above and beyond the call of duty. He went out of his way to make it easy for us. Will be our first call. Went above and beyond the call of duty. He went out of his way to make it easy for us. Will be our first call. More

Amazing customer service Chris is consistently responsive, helpful and goes above and beyond expectations with outstanding customer care. I highly recommend asking for him if Chris is consistently responsive, helpful and goes above and beyond expectations with outstanding customer care. I highly recommend asking for him if your in the market. Thanks for everything Chris! More

Great experience, highly recommend this place I recently bought a new Lexus from Silver Spring. After looking around at 2 other locations of Lexus dealership I ended up at Silver Spring for a simp I recently bought a new Lexus from Silver Spring. After looking around at 2 other locations of Lexus dealership I ended up at Silver Spring for a simple reason - high quality customer service. Want to thank Tony Kim, my sales associate for the smooth experience at the dealership. He is very knowledgeable and guided me through the whole process. More

Chris is the man Very friendly not like your typical salesman. went above and Bering to help me find the right vehicle for my family! Loves that it wasn’t “all about t Very friendly not like your typical salesman. went above and Bering to help me find the right vehicle for my family! Loves that it wasn’t “all about the sale” they really try to get you outta there happy with your purchase. More

My first lexus I am blown away!!! I have to be honest, I was concerned coming in to even test drive. I was not sure I could afford it. Would Alex be able to work w I am blown away!!! I have to be honest, I was concerned coming in to even test drive. I was not sure I could afford it. Would Alex be able to work with me to make this happen? Alex kept reassuring me and telling me to just come and meet with him...no pressure. He said, If nothing else...I would love to meet you!" Well...I could not be happier that I did. The dealership adds well as Alex was a true 5 Star!!! Alex found me my dream car and make the finances work. Because of Alex .....I am a true and loyal client! More