DARCARS Lexus of Silver Spring
Silver Spring, MD
Filter Reviews by Keyword
By Type
Showing 1,727 reviews
Excellent Services - 5 STAR-PLUS I bought a 2018 Lexus LS500 from Darcars on March 30, 2019. I randomly selected Jona of Lexus Silver Spring among other salesmen as my first choic I bought a 2018 Lexus LS500 from Darcars on March 30, 2019. I randomly selected Jona of Lexus Silver Spring among other salesmen as my first choice. It turned out to be the best car salesman I have met: knowledgeable, sincere, friendly ... you name it. He stayed late past midnight while I was with Darcars' financial manager. We closed $80K vehicle deal in one visit. Jona's positive attitude and sincerity created the trust to help me make the decision to buy the car of my dreams. I drove the new car home and called Jona back at 1AM to ask him how to operate the heat which I forgot when he instructed me, he answered the phone and helped me through my questions. I would not dare to do that if it was not my Jona. I recommend if you are looking for a Lexus: CALL JONA! I start with my relatives first. More
Go far and beyond to satisfy Sam Kim was wonderful to deal with. Very honest and professional. No sales games or tactics. Just honest service and fair price. Would buy again from Sam Kim was wonderful to deal with. Very honest and professional. No sales games or tactics. Just honest service and fair price. Would buy again from Sam. More
Great dealership!!! Great dealership, came all the way from Syracuse NY and I was treated very well while I was there. Special thanks to Alex Abbaszadeh. Great service. W Great dealership, came all the way from Syracuse NY and I was treated very well while I was there. Special thanks to Alex Abbaszadeh. Great service. Would totally recommend. More
Experienced, professional and courteous My wife and I have been searching for the perfect Lexus for over 2 months. We finally found the one we were looking for at DARCARS Lexus of Silver Sp My wife and I have been searching for the perfect Lexus for over 2 months. We finally found the one we were looking for at DARCARS Lexus of Silver Spring. My relationship with Mr. Shell Lewis began. We Texted back and forth and during that time Mr. Lewis was very professional and gave me my space so that I didn't feel pushed or pressured like other sales agents from other dealerships would. When we came to terms i called Mr. Lewis and we agreed on a date to meet and see the car. When I met Mr. Lewis, he was very kind and professional with us. He made me feel very comfortable as if i was dealing with my own uncle. One thing I really was impressed about was that Mr. Lewis new almost every detail about the car we were buying and took the time to show us as much as we were able to absorb. Other experiences I've had, the sales agent would not know the answer when i asked and I felt like i was just the next in line to take a ride. Mr. Lewis made us feel exclusive. He was patient, and made sure we were comfortable. During our negotiations, he did his best to give us the best deal possible; not just on the car but also on our trade in. The car was advertised with a few small accessories that were missing from the car. Mr. Lewis went out of his way to make sure I had them. This showed me how honest he was because this was something we discussed early and by the end of the day, he kept his word and delivered. I can honestly say, when it comes time for me to buy my first Lexus, I will be back to this dealership and I will be asking for Mr. Lewis. Thank you for a great buying experience! More
Helpful I had a good experience with them Ali really helped me get in a good vehicle. I was in low spirits thinking this wasn’t going to work. He worked his m I had a good experience with them Ali really helped me get in a good vehicle. I was in low spirits thinking this wasn’t going to work. He worked his magic and here I go brand new to me certified Lexus . I am great full and thankful. Ali Golestani is a good man. Thanks again. More
Easy Car buying experience We bought a car recently at Darcars Lexus of Silver Spring. The whole car buying experience was smooth and easy. We worked with Tony Kim and would hig We bought a car recently at Darcars Lexus of Silver Spring. The whole car buying experience was smooth and easy. We worked with Tony Kim and would highly recommend him. The whole process of buying the car was very easy and handled really well by Tony and his colleagues at the dealership. We would recommend this dealership to anyone looking to buy a Lexus. More
Awesome experience Just want to start of by saying how much I dreaded going to a used car dealership. But after the wonderful service and care by Ulrick Ulcenet and Lex Just want to start of by saying how much I dreaded going to a used car dealership. But after the wonderful service and care by Ulrick Ulcenet and Lexus of Silver Spring, I'm a happy man. Where other used car dealership would say "ur buying a used car", Ulrick and Silver Spring Lexus even promised to fix the scratches on my 2017 RX350. I highly recommend Ulrick and this dealership. "Lexus experience amazing". More
Another Awesome experience with the Silver Spring Team Trevor and his team are the best in the business. If you want to purchase a Lexus, you must go to Lexus of Silver Spring no other dealer compares. Ch Trevor and his team are the best in the business. If you want to purchase a Lexus, you must go to Lexus of Silver Spring no other dealer compares. Chris Cedeno attention to detail and customer service makes the buying experience painless. That is why I keep coming back and referring other car buyers to Chris and Trevor. I can't leave out the Service Department, since I traded in 2 cars, Mike Murphy has to be the best Service advisor in the business. Thank you! More
Wonderful experience at SS with Alex! This was my first car purchase in a long while (older car was 17 years old, but had to upgrade because of safety reasons with baby on the way!). I was This was my first car purchase in a long while (older car was 17 years old, but had to upgrade because of safety reasons with baby on the way!). I was not looking forward to the car buying experience - you hear stories and different methods from everyone. Someone referred me to Alex - I wanted straightforward, no time wasting etc. He was super friendly, to the point, and even better in person. Helped answer all of our questions, made us feel taken care of, and felt like an old family friend from the start. The car buying experience with him was way easier and less complicated than i was expecting. We had such a positive experience at Silver Spring with Alex (and Oksana!) And would highly recommend! More
Another Lexus Experience My husband and I purchased a Vehicle from Ali again. Very pleased. Ali is a wonderful person to work with. I highly recommend him to anyone. My husband and I purchased a Vehicle from Ali again. Very pleased. Ali is a wonderful person to work with. I highly recommend him to anyone. More