DARCARS Lexus of Silver Spring
Silver Spring, MD
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Wouldn’t go anywhere else. Alex in sales was great with the entire process. He worked with me for months to make sure that I was comfortable with my decision and got into the pe Alex in sales was great with the entire process. He worked with me for months to make sure that I was comfortable with my decision and got into the perfect car for me. I would recommend Alex and the Lexus of Silver Spring team to any of my friends and family More
Very helpful experienced Really appreciated the personal service of Sam Kim with tech support. Great experience with the tech support division. Would definitely use this serv Really appreciated the personal service of Sam Kim with tech support. Great experience with the tech support division. Would definitely use this service again. Thanks you More
Purchase negotiated remotely was closed exactly as discussed My Tesla lease was expiring at the end of March, 2019. I was in Florida for the winter. Alex led me through the timing of finding the car and negot My Tesla lease was expiring at the end of March, 2019. I was in Florida for the winter. Alex led me through the timing of finding the car and negotiating the price so that when I returned to the area and met him and his team for the first time, everything was in place and I drove away with my brand new LS500 with all the color and features I had requested. All the paperwork agreed exactly with the numbers we agreed to over the phone. Alex was a pleasure to work with. More
HIT THE JACK POT! On April 6, 2019, I purchased the 2019 Lexus UT from Lexus of Silver Spring. I hit the salesman jackpot when I got Jona Fritchie. Jona was very pati On April 6, 2019, I purchased the 2019 Lexus UT from Lexus of Silver Spring. I hit the salesman jackpot when I got Jona Fritchie. Jona was very patient and worked hard to ensure that I got the best deal. I was so reluctant to make such an important investment but Jona went back and forth with the Sales Manager until he was able to get the deal I was comfortable with it. Loving my car more each day! Thanks Jona for making it happen! More
Upgrade my lease Alex was so delightful and wonderful. I really appreciated his help. He was amazing and knowledgeable. I am pleased and very happy with my new car. Alex was so delightful and wonderful. I really appreciated his help. He was amazing and knowledgeable. I am pleased and very happy with my new car. More
Personalized and professional service Bought a used certified Lexus few weeks ago. Haggling was more than I expected with the Sales Manager but in the end got a nice deal. After the deal g Bought a used certified Lexus few weeks ago. Haggling was more than I expected with the Sales Manager but in the end got a nice deal. After the deal got closed we noticed a minor dent but it was repaired immediately and got a loaner car in the interim. Car is lovely, runs like new and my wife and I are pleased. Ulric, our salesman was super and took care of us way beyond our expectations during and after the deal. He is great. More
Always Top Notch Service This dealership experience is always a great one for me. The service team is polite, attentive, and takes good care of my vehicle, My service coordina This dealership experience is always a great one for me. The service team is polite, attentive, and takes good care of my vehicle, My service coordinator, CJ, is the best! Thank you for taking such good care of me and my Lexus. I will definitely return again. More
Great Overall Experience My wife and I visited Lexus of Silver Spring to test drive a 2015 Toyota Sienna that fit our needs and budget. Ulrick Ulcenat assisted us with the pr My wife and I visited Lexus of Silver Spring to test drive a 2015 Toyota Sienna that fit our needs and budget. Ulrick Ulcenat assisted us with the process. He was very professional during the test drive and didn't give us the "hard sell". The car was in great condition and was fairly low mileage for a 2015. The price was right so we ended up purchasing the car that day. Ulrick was a great help; my only critique of the dealership was that they only had three finance managers on staff on a Saturday, so we had to wait about 30 minutes until we could finally discuss financing. Once we sat down with Finance, we were out the door in about 45 minutes. We'd definitely go back to Ulrick and Lexus of Silver spring. More
Great service! Very professional! It was such a pleasant experience working with Joel and other staffs at Lexus of Sliver Spring! They are very helpful with the shopping of my new Lexu It was such a pleasant experience working with Joel and other staffs at Lexus of Sliver Spring! They are very helpful with the shopping of my new Lexus RX 450h. They are really professional - the whole process went so smoothly and I am very satisfied! More
Outstanding salesmanship ! Sam was simply outstanding and made my entire vehicle purchase easy and smooth. He gave me the best price right at the outset so I didnt have to haggl Sam was simply outstanding and made my entire vehicle purchase easy and smooth. He gave me the best price right at the outset so I didnt have to haggle or negotiate further - beating out every other dealership in the area. More