Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DARCARS Lexus of Silver Spring
Silver Spring, MD
1,734 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,734 reviews
April 22, 2019
Bought a Lexus RX350 from Ulrick (Rick) You guys want to buy a PRE-OWNED Lexus at this dealership, ask for Ulrick (Rick). The service was excellent!! In the beginning I couldn't agree on a l You guys want to buy a PRE-OWNED Lexus at this dealership, ask for Ulrick (Rick). The service was excellent!! In the beginning I couldn't agree on a lot of things but Rick went out of his way to make everything work for me. He show that he care for his customer and that is the most important thing. At the end of the day, I got the car and service I wanted so I was really happy about that. More
by thien018
Employees Worked With
Ulrick Ulcenat
April 22, 2019
Ajay is the best! I have purchased several vehicles from Ajay and he is by far the best! Friendly and above all a true professional. I recommend Ajay and the dealershi I have purchased several vehicles from Ajay and he is by far the best! Friendly and above all a true professional. I recommend Ajay and the dealership. Everyone is very friendly. More
by Mkerwin
Employees Worked With
Ajay Arora
April 22, 2019
Awesome overall experience! When I walk in to buy a car - I have a pretty good idea of what I would like. I owned a 2013 - but was totaled. :-( Joel was AMAZING at helping me id When I walk in to buy a car - I have a pretty good idea of what I would like. I owned a 2013 - but was totaled. :-( Joel was AMAZING at helping me identify WHICH model was best for what I wanted - and what new features were available on the new model. I am a TOTAL gadget girl - and so was Todd. Soooo - he was the perfect match! Interaction was exactly what I liked. Answered every question - and NEVER had that salesman annoying feature. Never pushy. I don’t like playing games - and time is precious. I was in - and out with a new car picked out within 1.5 hours max. EXACTLY what I like! Thanks for your help Joel! More
by LexusGirl
Employees Worked With
Joel Araojo
April 22, 2019
Great experience! Joel was excellent to work with and made the process of leasing a new car, much simpler and enjoyable than I have had at other dealerships in the past Joel was excellent to work with and made the process of leasing a new car, much simpler and enjoyable than I have had at other dealerships in the past! More
by JennStella
Employees Worked With
Trevor, Joel Araojo
April 22, 2019
Superb dealership Its a pride and pleasure to have a Lexus RX 350 and Joel really help us in acquiring one. Joel got a tons of patience and perseverance that help us t Its a pride and pleasure to have a Lexus RX 350 and Joel really help us in acquiring one. Joel got a tons of patience and perseverance that help us to have this wonderful RX350. Again thank you so much and more power to this dealership. More
by avr081469
Employees Worked With
Joel Araojo
April 22, 2019
No pressure and clear to deal. I went to see what, where, and how to get new car. Joel took time to give me test drive show me all the in and out of car. He act like I am the only c I went to see what, where, and how to get new car. Joel took time to give me test drive show me all the in and out of car. He act like I am the only costumer he had and explain all my questions. More
by Daughters
Employees Worked With
Joel Araojo
April 22, 2019
The staff is extremely professional. Joe went the extra mile to ensure that I had an excellent buying experience. Joe went over all the car features in detail ensuring that I was compl Joe went the extra mile to ensure that I had an excellent buying experience. Joe went over all the car features in detail ensuring that I was completely comfortable with the new vehicle operation. More
by Marthae
Employees Worked With
Andreas Tsirikos, C.J. Radfar, Daji Cummings, Joel Araojo
April 21, 2019
Wouldn’t go anywhere else. Alex in sales was great with the entire process. He worked with me for months to make sure that I was comfortable with my decision and got into the pe Alex in sales was great with the entire process. He worked with me for months to make sure that I was comfortable with my decision and got into the perfect car for me. I would recommend Alex and the Lexus of Silver Spring team to any of my friends and family More
by Teo
Employees Worked With
Trevor Warwick, Andreas Tsirikos, Sally Morshed, ALEX ABBASZADEH, Jason Villatoro
April 19, 2019
Very helpful experienced Really appreciated the personal service of Sam Kim with tech support. Great experience with the tech support division. Would definitely use this serv Really appreciated the personal service of Sam Kim with tech support. Great experience with the tech support division. Would definitely use this service again. Thanks you More
by Lexus lady
Employees Worked With
Sam Kim
April 18, 2019
Purchase negotiated remotely was closed exactly as discussed My Tesla lease was expiring at the end of March, 2019. I was in Florida for the winter. Alex led me through the timing of finding the car and negot My Tesla lease was expiring at the end of March, 2019. I was in Florida for the winter. Alex led me through the timing of finding the car and negotiating the price so that when I returned to the area and met him and his team for the first time, everything was in place and I drove away with my brand new LS500 with all the color and features I had requested. All the paperwork agreed exactly with the numbers we agreed to over the phone. Alex was a pleasure to work with. More
by Go_Nats1
Employees Worked With
ALEX ABBASZADEH
