DARCARS Lexus of Silver Spring

Fantastic team at Pre-Owned/Certified Lexus section This review is for a sales team at Pre-Owned/Certified Lexus sales section. ? Came to the dealership to buy certified 2016 CT200h, was assisted by Go This review is for a sales team at Pre-Owned/Certified Lexus sales section. ? Came to the dealership to buy certified 2016 CT200h, was assisted by Godfrey Ukwandu. Godfrey did fantastic job. Appreciated his communication and timely follow-ups. He showed several options and test drove a few. I ended up buying one on my second visit. My special thanks to Daji Cummings, Finance Manager, as well. He did exceptional job. Thank you very much gentlemen! I will be back for GX. More

ABOVE AND BEYOND ON MAY 1ST, WHEN I ARRIVED AT THE DEALER AND ANNOUNCED THAT I WAS GOING TO BE THEIR MOST DIFFICULT CUSTOMER THAT DAY, THE RECEPTIONIST DIDN'T FLINCH. ON MAY 1ST, WHEN I ARRIVED AT THE DEALER AND ANNOUNCED THAT I WAS GOING TO BE THEIR MOST DIFFICULT CUSTOMER THAT DAY, THE RECEPTIONIST DIDN'T FLINCH. I WAS SENT TO SERVICE SPECIALIST CJ RADFAR; AND LEO PHILLIPS WORKED ON MY CAR. I HAVE AN INTERLOCK DEVICE ON IT, SO IT GETS CHALLENGING EVERY TIME I NEED A REPAIR. LEO WENT ABOVE AND BEYOND, MAKING SURE I WAS COMFORTABLE WITH PROCEDURES, AND I DIDN'T GET A VIOLATION. THEY TEAMED UP TO MAKE SURE I HAD MY PEACE OF MIND WHILE MY CAR WAS BEING WORKED ON. THANK YOU BOTH! More

Upgrading our RX 350 was very quick and easy! Joel was very helpful and informative! It was very nice working with him! I would recommend him! was very quick and easy! Joel was very helpful and informative! It was very nice working with him! I would recommend him! More

Exemplary Service Logan, Kevin, and Sam, you have exceeded my expectations. The best service that I’ve experienced in a long time. Thank you all so much! Logan, Kevin, and Sam, you have exceeded my expectations. The best service that I’ve experienced in a long time. Thank you all so much! More

Best salesperson at Darcars Lexus Sam Kim is an amazing sales person. He definitely made it worth going to Darcars Lexus by going to extra mile for us and we highly recommend anyone t Sam Kim is an amazing sales person. He definitely made it worth going to Darcars Lexus by going to extra mile for us and we highly recommend anyone to use Sam when they’re looking for a car at Darcars Lexus. More

Great service for helping me understand m Sam gave me great service and now I know how to operate this car. I will be calling him in the future. Sam is the best Sam gave me great service and now I know how to operate this car. I will be calling him in the future. Sam is the best More

Sam is a ‘wow’ person Sam explained to me each step of the process, got me to test drive the car and made it easy for me to buy the Lexus NX300h. I would highly recommend S Sam explained to me each step of the process, got me to test drive the car and made it easy for me to buy the Lexus NX300h. I would highly recommend Sam. More

Wonderful Service The level of service given by the dealership and Ajay was great and much more than I expected. Ajay is honest and knowledgeable. Highly recommend The level of service given by the dealership and Ajay was great and much more than I expected. Ajay is honest and knowledgeable. Highly recommend More

White glove service This dealership goes above and beyond to make the customer feel special. The service department is very accommodating. I have bought 7 Lexus brand car This dealership goes above and beyond to make the customer feel special. The service department is very accommodating. I have bought 7 Lexus brand cars from Chris Cedeno in sales. He is very easy to work with and always has the customers interest and satisfaction first. If you are in the market for a New Lexus you must see Chris! More

Prompt service during a reasonable wait onsite I just had my Lexus 330 in for the 10,000 mile service visit. The service (along with an excellent car wash and cleaning of the interior) took less t I just had my Lexus 330 in for the 10,000 mile service visit. The service (along with an excellent car wash and cleaning of the interior) took less than 2.5 hours. While I waited in the lounge area, several trays of snacks/sandwiches were brought in for those waiting to enjoy. The experience was pleasant and efficient. More