
DARCARS Lexus of Silver Spring
Silver Spring, MD
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Great Experience! This was a wonderful buying experience. Kiscott and Ali went overboard to make sure that I was a more than satisfied customer. Their knowledge about t This was a wonderful buying experience. Kiscott and Ali went overboard to make sure that I was a more than satisfied customer. Their knowledge about the RX350 and their professionalism made me extremely comfortable! More
Went in just to look; left with a new Lexus. Chris Cedeno was a true pleasure to work with. He made what can too often be a painful process a thoroughly enjoyable experience. He was extremely kno Chris Cedeno was a true pleasure to work with. He made what can too often be a painful process a thoroughly enjoyable experience. He was extremely knowledgeable, patient and a real gentleman throughout. I have purchased numerous new cars over my 75 years and can genuinely say that I have never felt better about what is always one of life’s major purchasing decisions. More
Great Price with Great Service Ali helped us purchase our Lexus RX 350 2017 CPO. First of all, this dealer has a very competitive price compared to other local dealers in the DMV a Ali helped us purchase our Lexus RX 350 2017 CPO. First of all, this dealer has a very competitive price compared to other local dealers in the DMV area, and Ali was very helpful by explaining features and deals that he can help us out with. He was too pushy with the sales; rather, he explained so that the car sells itself. Ali's customer service is great, and he goes above and beyond to make his customers happy. I would recommend him for everyone! More
Amazing and Friendly Sales Service! I bought an IS250 Lexus from Isaac and I could not be happier with my purchase! I had a wonderful experience with Isaac at this Lexus dealership and w I bought an IS250 Lexus from Isaac and I could not be happier with my purchase! I had a wonderful experience with Isaac at this Lexus dealership and would recommend him to anyone look for phenomenal service and to buy a spectacular car. I will definitely come back to Isaac in the future! More
A fantastic experience The car buying experience was comfortable and efficient. We used Costco to secure a firm quote for the price of a Lexus ES 300h, and within minutes of The car buying experience was comfortable and efficient. We used Costco to secure a firm quote for the price of a Lexus ES 300h, and within minutes of submission, Alex Rutere had called me to ask if I had any additional questions about features on the car I wanted. We live a little more than an hour from the dealership and by the time we arrived, Alex had pulled the car I wanted out for me to test drive. I have purchased several vehicles before this one, and my experience with all members of the staff was outstanding. I had many questions about features and how I could personalize the car software — all were easily answered by Alex. A terrific experience for me as well as my wife and daughter who casually asked about the differences between the Lexus UX and NX and within minutes Alex had cars for them to test drive. Outstanding customer service all the way around. More
Best Experience with Godfrey Ukwandu I had a pleasant experience with Godfrey Ukwandu at Lexus of Silver Spring. I Purchased my Subaru Forester with a very good price and excellent servic I had a pleasant experience with Godfrey Ukwandu at Lexus of Silver Spring. I Purchased my Subaru Forester with a very good price and excellent service. More
Fantastic team at Pre-Owned/Certified Lexus section This review is for a sales team at Pre-Owned/Certified Lexus sales section. ? Came to the dealership to buy certified 2016 CT200h, was assisted by Go This review is for a sales team at Pre-Owned/Certified Lexus sales section. ? Came to the dealership to buy certified 2016 CT200h, was assisted by Godfrey Ukwandu. Godfrey did fantastic job. Appreciated his communication and timely follow-ups. He showed several options and test drove a few. I ended up buying one on my second visit. My special thanks to Daji Cummings, Finance Manager, as well. He did exceptional job. Thank you very much gentlemen! I will be back for GX. More
ABOVE AND BEYOND ON MAY 1ST, WHEN I ARRIVED AT THE DEALER AND ANNOUNCED THAT I WAS GOING TO BE THEIR MOST DIFFICULT CUSTOMER THAT DAY, THE RECEPTIONIST DIDN'T FLINCH. ON MAY 1ST, WHEN I ARRIVED AT THE DEALER AND ANNOUNCED THAT I WAS GOING TO BE THEIR MOST DIFFICULT CUSTOMER THAT DAY, THE RECEPTIONIST DIDN'T FLINCH. I WAS SENT TO SERVICE SPECIALIST CJ RADFAR; AND LEO PHILLIPS WORKED ON MY CAR. I HAVE AN INTERLOCK DEVICE ON IT, SO IT GETS CHALLENGING EVERY TIME I NEED A REPAIR. LEO WENT ABOVE AND BEYOND, MAKING SURE I WAS COMFORTABLE WITH PROCEDURES, AND I DIDN'T GET A VIOLATION. THEY TEAMED UP TO MAKE SURE I HAD MY PEACE OF MIND WHILE MY CAR WAS BEING WORKED ON. THANK YOU BOTH! More
Upgrading our RX 350 was very quick and easy! Joel was very helpful and informative! It was very nice working with him! I would recommend him! was very quick and easy! Joel was very helpful and informative! It was very nice working with him! I would recommend him! More
Exemplary Service Logan, Kevin, and Sam, you have exceeded my expectations. The best service that I’ve experienced in a long time. Thank you all so much! Logan, Kevin, and Sam, you have exceeded my expectations. The best service that I’ve experienced in a long time. Thank you all so much! More