
DARCARS Lexus of Silver Spring
Silver Spring, MD
Filter Reviews by Keyword
By Type
Showing 1,729 reviews
My experience at Darcars Lexus in Silver Spring was terrific! My sales rep was Stefany Aranda, and I couldn't be happier with her service. Stefany took the time to answer all my questions, educated me terrific! My sales rep was Stefany Aranda, and I couldn't be happier with her service. Stefany took the time to answer all my questions, educated me on all the new features and upgrades of the 2023 RX I purchased, and showed me how to use all the features. I work long hours and didn't arrive at the dealership about an hour before they closed. I planned to test drive a few cars and return the next day to do the paperwork for the one I liked. To my surprise, even after working a full day, Stefany didn't think twice about staying long after the dealership had closed to help me get everything wrapped up in one shot and saved me a trip back to the dealership the next day. I've already told several co-workers about the outstanding service I received and will purchase another Lexus from her in six months. I've bought several new vehicles throughout the years, but this was by far the best experience I've had. I didn't feel like I was working with a salesperson; I felt like I was being helped by a longtime friend who happens to work at Lexus. I'm incredibly grateful for all her help and highly recommend that anyone looking to purchase a Lexus contact Stefany Aranda directly. Stefany's customer service, knowledge, and ability to help you find the perfect car will surpass all your expectations! More
Micha Mesgina is highly appreciated for his professionalism in salesmanship. He did a fantastic job. I’m extremely delighted. The interior of RX 350 2023 model is superbly furnished, splendid i professionalism in salesmanship. He did a fantastic job. I’m extremely delighted. The interior of RX 350 2023 model is superbly furnished, splendid in driving and noise proof . Darcars Lexus in Silver spring is the best place for Lexus auto. Nice job keep it up! A. Asooye More
I’ve been going to Lexus of Silver Spring to service my 2016 Lexus for a few years now. i wasn’t in the market for a new car but the dealership had so many fabulous options it was hard to ignore. Wesley, M 2016 Lexus for a few years now. i wasn’t in the market for a new car but the dealership had so many fabulous options it was hard to ignore. Wesley, Michael in sales and Choi and Jose in finance treated me like family. Wesley provided direct and logic reasons for considering a new vehicle; Michael had an intuitive sense about exactly what I wanted in a car and all the new features I never knew I needed. Choi and Jose worked with me fairly and directly provided the top line information I needed to make a decision as well as a variety of options to make my Lexus ownership itself a luxurious experience. As a single woman, car dealer often presume it only require charm to convince a single woman to jump into something she may not really want or afford. However, I’m an astute car buyer and all four of the team Never who served me treated me with the utmost respect…and it didn’t hurt that they were all charming as well. I walked in with a 2016 Lexus in wonderful shape I thought I could never part with and left with a 2023 model that is an absolute thrill to drive and own. The team I had was fabulous and would highly recommend them, and Lexus Silver Spring, to any friend seeking to make a purchase. More
I recently visited DARCARS Lexus of Silver Spring car dealership and I was blown away by the excellent service I received. Joseph, the salesman, and Wesley, the manager, were both very helpful and profes dealership and I was blown away by the excellent service I received. Joseph, the salesman, and Wesley, the manager, were both very helpful and professional. They went out of their way to ensure that I found the perfect car for my needs, and they offered me a great deal that was hard to pass up. I am extremely satisfied with my purchase and I highly recommend this dealership to anyone in the market for a new car. More
It was such a great experience! It was so fast and easy. Z ye the sales consultant was so understanding and kind. He was so helpful. He understood what I was looking for :) . I def It was so fast and easy. Z ye the sales consultant was so understanding and kind. He was so helpful. He understood what I was looking for :) . I definitely recommend him if you’re looking to purchase a vehicle . Also , the finance manager In Choi was awesome . Had a wonderful experience! I will definitely bring my parents to this dealership to purchase a car soon. More
Amazing experience! ! The professionalism and customer service is as luxurious as its name. Bayo is a knowledgeable and understanding sales agent, took his time to give g ! The professionalism and customer service is as luxurious as its name. Bayo is a knowledgeable and understanding sales agent, took his time to give good advice and direct me to what I really needed. He also explained the process from start to finish. Daji is an amazing sales manager, he made sure I was satisfied before proceeding. And of course Nived the finance Manager explained everything to my understanding and met my needs. I was given a queen treatment and drove off in my pre-owned car feeling like I got a brand new jet. I would recommend Darcars Lexus of Silver Spring MD everyday to everyone. More
Great buying and finance experience. Straight forward, no pressure and smooth transaction. One of the best buying experiences I've ever had. Straight forward, no pressure and smooth transaction. One of the best buying experiences I've ever had. More
I cannot put in real words of my experience here at Darcars Silverspring because it was more of a physical experience. From entering the door of Lexus to closing the door on my brand new car I have rec Darcars Silverspring because it was more of a physical experience. From entering the door of Lexus to closing the door on my brand new car I have received the most warm, respectful and genuine care. Stefany educated me, empathized with me and gave me the best service I have ever had. She understood what I wanted and not only delivered it but exceeded my expectations. Thank you so much and for that I will always be a Lexus customer at Silver Spring. More
Z. Ye Daji, and Nived were awesome to work with. They made me feel comfortable and helped me find a great car at a good price. The buying process was easy and efficient. made me feel comfortable and helped me find a great car at a good price. The buying process was easy and efficient. More
Driving from NH to Fl on 95, our RX350's check engine and AWD system lights came on. We drove to DARCAR Lexus dealer in Silver Springs, MD and they helped us immediately. We could not have asked for more fr AWD system lights came on. We drove to DARCAR Lexus dealer in Silver Springs, MD and they helped us immediately. We could not have asked for more friendly and helpful people. Thank you so much! More