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DARCARS Lexus of Silver Spring
Silver Spring, MD
1,722 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,722 reviews
March 08, 2024
Experience w/Alex R & Quenna was one of the most professional encounter purchasing vehicle. Have done 2 prior DARCARS Silver Spring purchases, this was by far most straightforward. Everything explai professional encounter purchasing vehicle. Have done 2 prior DARCARS Silver Spring purchases, this was by far most straightforward. Everything explained & walked thru with clear understanding by both More
by ej011864
Employees Worked With
Alex Rashid, Queanna Walker
February 17, 2024
Went to service at Darcars Lexus Service Silver Spring on 2/16/2021. Service team was excellent and the service Team member Andrea took care of the requests. Recommend this facility. 2/16/2021. Service team was excellent and the service Team member Andrea took care of the requests. Recommend this facility. More
by Ravi Shankar
Employees Worked With
Andrea
February 01, 2024
I really loved my experience here , Jose , Robert Bass and Z Ye treated me very well , they were super professional and helped me find the best deal they possibly could . Highly recommend ! I love my Bass and Z Ye treated me very well , they were super professional and helped me find the best deal they possibly could . Highly recommend ! I love my new car More
by khadycissokho
Employees Worked With
Robert bass , Z Ye , Chris Cedeno, Ajay Arora, Ali Golestani, Sam Kim, ALEX ABBASZADEH, Waqar Bhatti, Joel Araojo, Gregory Ganthier, Dante Destin
December 26, 2023
Has the exact car I was looking for. Price was reasonable at the time. I traveled from southeastern Pa. on a Sunday to complete the purchase. All was good till we discussed the details ,a Price was reasonable at the time. I traveled from southeastern Pa. on a Sunday to complete the purchase. All was good till we discussed the details ,and I was informed they had a plan that was in addition to the price of the car,and was mandatory for the sale. It was somewhere around $2300.00 and included a yearly detail and some other things. I reluctantly signed the agreement and made the purchase. This add on was never mentioned in the ad on Auto-Trader and not presented to me till late in the process. Would not have made the purchase, however I drove a few hours to get there. More
by brianingram68
Employees Worked With
Do not remember
December 03, 2023
Great experience at Lexus of Silver Springs. Alex, sales rep, Nived, the manager, and Joseph, in finance were patient and professional. All of my question and concerns with the paper work and ca Alex, sales rep, Nived, the manager, and Joseph, in finance were patient and professional. All of my question and concerns with the paper work and car were quickly addressed. Alex even helped me to return my rental car. Best experience so far buying a Lexus. More
by Nova
Employees Worked With
Nived Sultan , ALEX ABBASZADEH
November 22, 2023
I’m 2 hours away from them. The drive was definitely worth it. I had originally gone to Lexus Koons of Wilmington but the customer service was just not it. As soon as I got here The drive was definitely worth it. I had originally gone to Lexus Koons of Wilmington but the customer service was just not it. As soon as I got here, Geo inspired trust, he was honest, he walked me to and researched different options. I honestly forgot he was a salesman because of how casual and open he was, I spent a good deal of time with him looking at cars and I never felt the sales pressure. When we sat down we reviewed the car I chose, and he gave me the offer, respecting what I had told him from the start; that I didn’t want to finance. That’s where they marked a huge difference for me, Koons of Wilmington kept pushing financing offers to me and never respected my decision. After Geo reviewed the offer, the manager, Marius, came over introduced himself and again, he inspired trust, he was honest direct and to the point, he even sat down and reviewed everything once more to make sure we were taken care of, and offered a great deal. Joe in finance, finished everything for us, he figured everything out with the difference in states, got us hooked up and ready to go with everything we needed. He was very respectful and informative. Between the 3 of them the experience was seamless, I felt confident in my decision, they were all respectful, they listened, and inspired trust. I honestly couldn’t recommend working with them more, they really are, just the best, they made the drive and my time worthwhile. More
by Bianca Anaya
Employees Worked With
Geo Fuentes / Joseph Perillo , Marius Marin
November 16, 2023
Very professional, friendly and enjoyable experience when buying our vehicle from Alban. Would highly recommend working with Kirt and Alban if you are in need of a new or used vehicle. Stefany in the finance buying our vehicle from Alban. Would highly recommend working with Kirt and Alban if you are in need of a new or used vehicle. Stefany in the finance office was a pleasure to work with as well! Great inventory selection! More
by Nikkig
Employees Worked With
Alban Musaerenge
November 15, 2023
The first time was so nice I had to do it twice. Bought my second car from this location and the service was top tier. Shout outs to Alban for going above and beyond to ensure the experience was as Bought my second car from this location and the service was top tier. Shout outs to Alban for going above and beyond to ensure the experience was as expected, fantastic! More
by tashnawilson
Employees Worked With
Alban
