DARCARS Lexus of Silver Spring

My experience at Lexus in Silver Spring was beyond words amazing. This was the first time I was getting a car on my own, and I appreciate the way the Lexus dealership treated me. Before coming to Lexus I vi amazing. This was the first time I was getting a car on my own, and I appreciate the way the Lexus dealership treated me. Before coming to Lexus I visited another dealership and was in disbelief the way they could treat a customer. When I arrived at Lexus, I was taken care of immediately by Chris. He was absolutely incredible, polite, and respectful. I originally came in to test drive a few vehicles and look at a few used models, with really no intentions of walking out with a car let alone a brand new one. Andreas, Marius, and Berrie also made sure that my experience was nothing but exceptional and helped make my Lexus dreams come true. Everyone in the dealership treated me like I was family! I will definitely be back and be apart of the Lexus family for a longtime! More

DARCARS Lexus of Silver Spring is a SUPERIOR dealership. This is our 5th time purchasing an RX350 from them. Each time has been such a pleasure. I have listed just how pleasant and wonderful the experien This is our 5th time purchasing an RX350 from them. Each time has been such a pleasure. I have listed just how pleasant and wonderful the experience has been in the past and was in my most recent purchase. 1. No-pressure, didn't feel rushed. 2. Trustworthy. 3. They listened to me. 4. Quick and painless — the dealership made the process easy. 5. Quick and clear communication (email or in-person) 6. No games. 7. Final price was exactly as negotiated (no last-minute surprises) 8. Professional and polite salesperson, Tony Kim. Special THANKS and recognition to Michael Higham, General Manager. The RX350 has some new technology that I was somewhat leery about and I expressed my feelings to Mr. Higham. His words and guidance were invaluable. They were so soothing and made me feel extremely comfortable. Due to his professional and kind approach I knew that I should listen very carefully to each word he stated. Mr. Higham lead me in a very positive direction. I am very pleased with the new technology and so is my husband. Thank You Mr. Higham for everything and Thank You to Tony Kim for taking me through the new car sale process smoothly and for training me on the new technology. I just cannot say enough good things about my new RX350 purchase and the wonderful team at DARCARS Lexus of Silver Spring. I look forward to purchasing future RX350's from DARCARS of Silver Spring. More

Alexander was very professional and patient with us. He was very knowledgeable and showed a lot of concern in our inquiry. We will definitely purchase from him when time comes was very knowledgeable and showed a lot of concern in our inquiry. We will definitely purchase from him when time comes More

Joel was great. He was very helpful and accommodating all through out. Wonderful Lexus buying experience. I will definitely recommend him to all my friends and family. through out. Wonderful Lexus buying experience. I will definitely recommend him to all my friends and family. More

EXCELLENT CUSTOMER SERVICE! Your talking about a gentleman who goes far and above to appease his clients. I think Gregory for offering me a wonderful car shopping experience! I love my Lexus! gentleman who goes far and above to appease his clients. I think Gregory for offering me a wonderful car shopping experience! I love my Lexus! More

Tony Kim was our sale consultant and he did a fabulous job, from start to finish, including an offer to run out and get us fast food, while we waited. He was knowledgeable, fun, and customer-focused. It w job, from start to finish, including an offer to run out and get us fast food, while we waited. He was knowledgeable, fun, and customer-focused. It was probably the least "painful" car-buying experience I've had in my life! More

Chris Cedeno of Darcars Lexus of Silver Spring has exemplary customer service. I am a repeat and loyal customer because he always ensures I am satisfied. exemplary customer service. I am a repeat and loyal customer because he always ensures I am satisfied. More

Chris has always been a great salesman to deal with, always upfront and always make us feel satisfied after leaving the dealership. Chris is always a pleasure to deal with in any aspect of this dealers always upfront and always make us feel satisfied after leaving the dealership. Chris is always a pleasure to deal with in any aspect of this dealership More

"Alex is an excellent sales person! He went out of his way to find a car that I love with my budget! He has also helped my other family members buy beautiful cars! He is a great person overall! " way to find a car that I love with my budget! He has also helped my other family members buy beautiful cars! He is a great person overall! " More

Lexus of Silver Spring provides and outstanding buying and service experience. Alex always goes beyond and above the line of duty to make sure you have an amazing experience and service experience. Alex always goes beyond and above the line of duty to make sure you have an amazing experience More