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DARCARS Lexus of Silver Spring

Silver Spring, MD

4.7
1,733 Reviews

2505 Prosperity Terrace

Silver Spring, MD

20904

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Showing 1,733 reviews

October 13, 2020

I have purchased several cars from Ajay. I have always been extremely satisfied with his knowledge of the car buying business. He makes the process easy and seamless even during Covid. I highly recommen More

by Mkerwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
Oct 13, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for taking the time to leave us a review! We are grateful for your returning business here at DARCARS Lexus of Silver Spring, and we will certainly let Ajay know that you appreciate the help. We are pleased to hear that we made the experience safe and comfortable for you during this difficult time, and we look forward to your next visit!

October 13, 2020

I’ve been working with Ajay for many, many years....and every transaction has been seamless! This is because Ajay is the penultimate professional who demonstrates the best qualities of someone in the auto More

by ginnyfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
Oct 13, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you, Ginny, for reviewing DARCARS Lexus of Silver Spring! We're pleased to hear that Ajay consistently impresses you by providing great service and we look forward to working with you in the future!

October 11, 2020

Ajay was very professional, courteous and patient. He was able to provide the attention to detail and level of customer service one expects from Lexus even during a pandemic. More

by WorthysMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
Oct 12, 2020 -

DARCARS Lexus of Silver Spring responded

Wonderful to hear that Ajay provided you with a good experience. Thank you for sharing with us. We hope to see you again soon.

October 11, 2020

This was my second car bought from this dealership with the helped of Ajay. I was extremely happy with the way Ajay explained everything about several lexus models. He had a warm personality and was extrem More

by Jolly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
Oct 12, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for coming back in and purchasing another car from us. We are lucky to have Ajay on our team. Thank you for your review and recommendation; we look forward to seeing you again soon.

October 08, 2020

Ajay is absolutely WONDERFUL! He made trading in my lease for a new one very easy. And he delivered the car to my home. Excellent customer service More

by nicolecscarborough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
Oct 08, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for the 5-star review! We are so glad you had a good experience working with Ajay here at DARCARS Lexus of Silver Spring, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your new vehicle!

October 07, 2020

Ajay Arora has been our family salesperson since 2005. Always excellent service. Knows what we look for in a Lexus vehicle, and understands our needs. Provides same service to co-workers and family relati More

by pcjarmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora
Oct 07, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you for taking the time to leave us a review! We appreciate your loyalty to DARCARS Lexus of Silver Spring and are happy to hear that Ajay has delivered such fantastic service over the years. Safe travels and we are wishing you many safe and happy miles down the road!

Oct 07, 2020 -

DARCARS Lexus of Silver Spring responded

Thank you so much for taking the time to leave us this amazing review. Thank you for years of loyalty. Congratulations on your newest Lexus! We look forward to seeing you again soon. DARCARS Customer Relations

October 01, 2020

My experience at this dealer was great! The sales person that assisted me in finding my car was named Robert. He was really genuine in helping me find the perfect car and didn’t rush to get it over with. He More

by lopezdiana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 01, 2020 -

DARCARS Lexus of Silver Spring responded

That's wonderful to hear! Thanks so much for sharing with us. Congratulations on your new Lexus!

September 27, 2020

Just got my first Lexus from Darcars. Alex and Mike were great! So helpful and made sure I was happy with everything. I would definitely recommend! More

by C.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX ABBASZADEH
Sep 28, 2020 -

DARCARS Lexus of Silver Spring responded

Reviews like this one always make our day, C.S.! We're thrilled to hear that Alex and Mike made your first Lexus buying experience so rewarding. Welcome to the DARCARS Lexus of Silver Spring family, and we hope you're loving your new car!

September 24, 2020

Waqar Bahatti This seller was very disrespectful Waqar Bahatti This seller was very disrespectful towards me. He didn’t view me as a customer. He humiliated me. I come Hispanic roots, I was lookin More

by walros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Waqar Bhatti , Waqar Bhatti
Oct 08, 2020 -

DARCARS Lexus of Silver Spring responded

We take claims like this one seriously and it is concerning to hear about what you've described. I sincerely apologize for any wrong impressions left as we do not tolerate any form of discrimination here. I think it would be best if we discussed your experience together. I'm afraid I won't be able to reach you without a last name so please consider giving us a call. Thank you. Contact: Customer Relations - customerrelations@darcars.com - 1-800-327-2277

September 24, 2020

Ajay Arora gets A+ rating from me for professionalism and integrity. He just helped me take possession of my 3rd Lexus, and couldn't have made the transaction any easier, no small feat during this pandemic. More

by Smw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Arora, Michael Murphy
Sep 24, 2020 -

DARCARS Lexus of Silver Spring responded

We couldn’t be happier that Ajay and our team provided you with a great car buying experience. He is a true asset and we are lucky to have him on our team. We hope you are enjoying your new Lexus, please come back to visit anytime!

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