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DARCARS Lexus of Silver Spring

Silver Spring, MD

4.7
1,733 Reviews

2505 Prosperity Terrace

Silver Spring, MD

20904

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Showing 1,733 reviews

April 02, 2021

Answered all questions that I had, and provided detailed information about the features available on the SUV. Very personable and friendly. Provided the best experience for me at a dealership. Highly recomm More

by hangben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Apr 02, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you for the great feedback! We appreciate your business and are happy to hear that you are so confident in the DARCARS Lexus of Silver Spring team to get the job done. Drive safely, and we hope to see you again down the road!

March 28, 2021

When I tell you LEXUS Silver Spring has done it again!!! The customer service is Superb!!! Starting with our professional Sr. Salesman Sam Kim he always goes above and beyond, patiently listening and heari More

by Catina312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan McCarron and Berry Fiez, Sam Kim
Mar 29, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you for such a raving review, Catrina! We are so happy to hear that our team at DARCARS Lexus of Silver Spring has once again provided you with such an amazing experience. We hope you continue to love your new Lexus and we look forward to seeing you again.

March 24, 2021

Marius and Massi were wonderful to work with! I have never experienced such great customer service getting a new car, until now. I definitely plan to get my next car at this location only if I can do b More

by Mchambone7
Recommend Dealer
Yes
Employees Worked With
ALEX ABBASZADEH, Marius Marin
Mar 25, 2021 -

DARCARS Lexus of Silver Spring responded

Mary, there is nothing better than hearing that our team made car-buying easy! We really appreciate you taking the time to share your glowing feedback about Marius and Massi. Thank you from all of us at DARCARS Lexus of Silver Spring and safe travels in your new ride!

March 22, 2021

Great experience working with Sam Kim! He worked hard to locate a vehicle with the exact specs we wanted and provided exemplary service from the time we entered the dealership until we drove off the lot wit More

by JTSA
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Mar 22, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you for the five stars! We're glad to hear that Sam went the extra mile in his service to you. We'll be sure to pass along your compliments to him. If we can assist you in any other way, please be sure to let us know.

March 19, 2021

Arrived at this location looking for a new Car. Marius Marin was amazing. He really helped make my experience amazing when getting my car. He was patience as we went back and forth with negotiation on the More

by suv4run
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Araojo, Marius Marin
Mar 19, 2021 -

DARCARS Lexus of Silver Spring responded

Congratulations on your new Lexus RX 350! We are thrilled that Marius made the purchase experience so positive. Thank you for giving DARCARS Lexus of Silver Spring your business!

March 19, 2021

Outstanding service! Was treated like a valued customer. Would highly recommend this dealership to family and friends. I have no complaints. Thank you Darcars - Love me new ride! More

by Naomi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Araojo
Mar 19, 2021 -

DARCARS Lexus of Silver Spring responded

Thank you, Naomi! It was a pleasure working with you and we're honored to have earned your recommendation. It always makes our day to hear from our Darcars customers and we hope to see you back at Lexus of Silver Spring in the future. We wish you many happy miles in your new ride!

March 15, 2021

Thank you so much to Sam Kim and the rest of the guys at Lexus of Silver Spring for making my buying experience a truly smooth and seamless transition. They go out of their way to provide you with the best More

by Maysoon T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Massi Kazemi, Sam Kim, Daji Cummings, Jason Villatoro
Mar 15, 2021 -

DARCARS Lexus of Silver Spring responded

Maysoon - Thank you for the great feedback! We appreciate your support and are thrilled to hear that Sam and the team went above and beyond to assist with your purchase. Drive safely, and we hope to see you again at DARCARS Lexus of Silver Spring!

March 11, 2021

Unrivaled experience at DARCARS with Sam Kim. Here I am today, driving my RC as it was one of the most congenial purchases I have made the year the pandemic happened. I was fatiguing much of my time bro More

by Ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kim
Mar 11, 2021 -

DARCARS Lexus of Silver Spring responded

Ian - Thank you for taking the time to leave this review! We are very proud of our team and happy to hear that you are so confident in us to get the job done. Drive safely in your Lexus RC, and we will be sure to pass on the kind words to Sam. We hope to see you back at DARCARS Lexus of Silver Spring next time!

March 06, 2021

Bought a 2019 ES350 today and could not have been more impressed with the buying process. From the sales guy Shawn Waldron through the super informed finance guy, Daji Cummings all the way to the GM Berry More

by Alex U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Waldron, Daji Cummings
Mar 08, 2021 -

DARCARS Lexus of Silver Spring responded

Alex - it was so kind of you to post about your experience with our DARCARS Lexus of Silver Spring team. We strive to deliver a seamless sales process and I am glad to hear that Shawn, Daji, and Berry all hit the mark. Safe travels in your 2019 Lexus ES 350!

January 16, 2021

Cunning is only word for it. I gave patron purchase 2 times yet, they still play games when went to give 3 try I guess not. I regret the 2 purchases. More

by lexusguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor Warwick, Andreas Tsirikos
Jan 18, 2021 -

DARCARS Lexus of Silver Spring responded

We are disheartened to learn that you feel any distrust with our team, and we would like to follow up with you. Please reach out to us directly when you have a moment. We can be reached at customerrelations@darcars.com or 800-327-2277 if you're interested in sharing your experience with us.

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