DARCARS Lexus of Silver Spring

Drew was very pleasant to deal with. He made sure every detail was covered. he was very knowledgeable about the car. It was the best deal around. Troia made sure i got the best financing available, actuall detail was covered. he was very knowledgeable about the car. It was the best deal around. Troia made sure i got the best financing available, actually beating my credit union. More

I had been looking at the Lexus RX350 for a few weeks. I had visited 3 local dealers in the Maryland area. At 2 of the dealers, we couldn't agree on a price. At the 3rd dealer, the color I wanted was not i had visited 3 local dealers in the Maryland area. At 2 of the dealers, we couldn't agree on a price. At the 3rd dealer, the color I wanted was not in stock. Finally after checking Silver Spring's website, I began to believe I would have to travel out of town to locate my car. On Sunday night, I checked Silver Spring's website again and the exact vehicle I had been looking for was there. The features were all there, the color was exact, the milage was perfect. I called on Monday and spoke with Chris. He asked if he could call me back after verifying the vehicle was there. Within 10 minutes, Chris called me back, the vehicle was there, I traveled to the dealership. Upon arrival, I saw the vehicle and told Chris if there was no problem with the test drive, and we could agree on a price, this would be his easiest sale for the month probably. Well, the stars were all aligned for me, the test drive was great, there was a minor concern that Chris agreed to have taken care of, we agreed on a price, and I purchased the vehicle the same day. Thank you, Chris and Amal (finance) for making this entire experience very simple, easy, and quick! Not only were Chris and Amal very attentive, but the Sales Manager (Tony) was too! By the time I left there, the 3 of us were talking/laughing as though we had been friends for years, and my opinion of Lexus dealers had changed. I would definitely recommend this dealer as well as Chris and Amal to anyone looking for a Lexus vehicle. More

very satisfied with how i was taken care of at Lexus of Silver Spring. James was very helpful to make everything easy and comfortable. Joe helped get me the best deal...i recommend this dealership to all. Silver Spring. James was very helpful to make everything easy and comfortable. Joe helped get me the best deal...i recommend this dealership to all. More

IT'S HARD TO SUM THIS UP IN 25 WORDS OR LESS SO I'LL DO THE BEST I CAN. THIS IS THE 3RD VEHICLE THAT I PURCHASED FROM LEXUS OF SILIVER SPRING AND IT ISN'T THE LAST. I TELL EVERYONE ABOUT THE EXPERIENCE T THE BEST I CAN. THIS IS THE 3RD VEHICLE THAT I PURCHASED FROM LEXUS OF SILIVER SPRING AND IT ISN'T THE LAST. I TELL EVERYONE ABOUT THE EXPERIENCE THAT I HAD THERE IT WAS LIKE NO OTHER. TONY RAMAZANI HAS BEEN THE BEST SENIOR MANAGER THAT I KNOW. I HAVE BEEN TO SEVERAL DEALERSHIPS NONE HAVE TREATED ME IN THIS MANNER AND IT IS MUCH APPRECIATED. CHRIS MORRIS ALSO DID AN EXCELLENT JOB WITH FOLLOWING UP WITH ME KNOWING THAT THIS WAS A VEHICLE THAT I WANTED BUT NEEDED SOME TIME TO THINK IT OVER MAKING SURE THAT IT WAS THE RIGHT THING TO DO. I WAS REALLY SURPRISED OF HOW AT HOME I FELT NO PRESSURE WHICH MAKES ME COMFORTABLE YOU KNOW. THE TRANSISTION INTO FINANCE WAS VERY EASY USUALLY WHEN YOU GET IN THE OFFICE THEY ARE ASKING DO YOU WANT THIS DO YOU WANT THAT. NOT IN THIS CASE ALI TOOSI ALREADY KNEW WHAT I NEEDED. SO I PURCHASED WARRANTY, GAP AND INSURANCE. IF I OR MY FRIENDS OR FAMILY NEED ANY VEHICLES THIS IS WHERE I'M SENDING THEM. I APPRECIATE ALL THAT THEY HAVE DONE FOR ME. MY TIME IS VERY VALUABLE AND I DON'T LIKE FOR IT TO BE WASTED. THEY HAD ME OUT BEFORE I KNEW IT BUT FOLLOW ALL THE PROPER STEPS AS WELL. THEY REALIZED THAT TIME WAS IMPORTANT AND FOLLOWED MY SCHEDULE. I DIDN'T HAVE TO GET STUCK IN TRAFFIC EITHER. More

Over the weekend, I had visited many dealerships in MD looking to buy a used gs350, and had a horrible experience with Len Stoler Lexus in Owings Mills. They really brought down the Lexus name and I was looking to buy a used gs350, and had a horrible experience with Len Stoler Lexus in Owings Mills. They really brought down the Lexus name and I was beginning to doubt the highly acclaimed Lexus experience everyone raved about. I'm happy to say that my visit to Lexus of Silver Spring has completely flipped my opinion. I had an awesome experience at Lexus of Silver Spring. They do used cars how it should be done. And by that I mean, they do not try to scam customers or get away with hiding things. Drew, the salesman, and Tony, the used car manager, was very respectful. They quickly realized we were serious car buyers trying to make a move, and after the initial offer, Tony invited us into his office for an open and candid negotiation. Tony was very kind and friendly and the man really has integrity. After settling on the price, Sally took care of us in finance. I came in with a very competitive rate and Sally was able to slightly beat the rate, so I went with it. I'm telling all my friends/family that if you want a Lexus, you need to go to Lexus of Silver Spring, I just had the best used car experience in my life! More

Darcars Lexus of Silver Spring is the best dealership!   Car shopping and purchasing can be a stressful and time-consuming process, but with every car purchase I've made at Darcars, I was treated with utm   Car shopping and purchasing can be a stressful and time-consuming process, but with every car purchase I've made at Darcars, I was treated with utmost professionalism and  courtesy, without it ever feeling like a "sales" approach.   Everyone is sincerely dedicated to helping me feel  100% satisfied with my final purchase and the financing; they consistently go above and beyond the standard "customer care."  I have recommended this dealership to many friends for fair pricing, efficient purchasing process, and super friendly, professional sales consultants, finance staff, and dealership management.  More

I had a very smooth buying experience and found the staff to be helpful and friendly. I am very satisfied with my new vehicle. Thanks Chris, Kenny and Alex. to be helpful and friendly. I am very satisfied with my new vehicle. Thanks Chris, Kenny and Alex. More

My husband and I had been given excellent recommendations concerning the Lexus automobile yet we were not pointed to any special dealership. We were pleasantly surprised at the care given by Alex and Chris a concerning the Lexus automobile yet we were not pointed to any special dealership. We were pleasantly surprised at the care given by Alex and Chris at Silver Spring Lexus. They guided us through the process every step of the way. Upon returning to fine tune our skills in owning the Lexus, both of the gentlemen went beyond the call of their duties. My husband and I are both pastors aligned to a thriving congregation. We will recommend Silver Spring Lexus for superior service. More

My car buying experience at Lexus of Silver Spring was absolutly great. I initially spoke with James Park on the phone about a LS 460 I was interested in and he invited me to come in to take a look a absolutly great. I initially spoke with James Park on the phone about a LS 460 I was interested in and he invited me to come in to take a look at it and take it out for a test drive. After explaining my situation, James worked hard to find a Lexus LS 460 that I liked and that would worked with my trade-in. James was very courtuous and understood the type of vehicle I was looking for. I applaud his honesty and outstanding customer service. Once I found the vehicle I was satisified with, Alex, Joe, and Ali all worked above and beyond to work the numbers on the deal to get me a monthly payment where I was comfortable with paying. Their experience and professionalism truly meant alot to me. Thanks to Troia for completing my financial paperwork and taking the time to explain the numbers and the documents requiring my signature. Troia's outstanding customer service and in-depth knowledge of her job, made me feel proud to be the owner of a Lexus LS 460. I'd like to say to James, Alex, Joe, Ali,and Troia, "Thanks" for all your assistance in putting me in my dream car. I really do appreciate you guys and your patience. I would highly recommend Lexus of Silver Spring to anyone. More

Ony, Amal and Tony were very helpful and dilgient in finding the car that I wanted and that had the right price and then taking the time to explain the various service and warranty options that I had. I finding the car that I wanted and that had the right price and then taking the time to explain the various service and warranty options that I had. I expect to go back to Lexus of Silver Spring for my next vehicle purchase. More