DARCARS Lexus of Silver Spring

Phenomenal Buying Experience: Andreas Tsirikos is the best! Two weeks I go I purchased my beautiful Lexus Rx 350. My mechanic and friend of years said I needed to ask for Andreas Tsirikos. Andreas did not disap Two weeks I go I purchased my beautiful Lexus Rx 350. My mechanic and friend of years said I needed to ask for Andreas Tsirikos. Andreas did not disappointment, he was personable, knowledgeable and patient. I was able to test drive various cars and walked away with the exact car I had in mind. Andreas walked me through the entire car buying process and though it took some time, he ensured that my family and I were well taken care of. He used the downtime to show me the various features the car offered including the navigation system. Andreas defies the notion of a “car salesman” he was not pressuring, vague or aloft. He truly exceeded all of my expectations. I have recommended him to all my co-workers, clients, friends and family. In just when I thought I couldn’t be impressed any further- he sent a hand written thank you not after the purchase. It’s the small personal touches that make all the difference and Andreas understands and embraces that. Am looking forward to my continued relationship with Lexus. For anyone looking for a Lexus- call Andreas he will take care of you! More

Positive experience leasing a new Lexus My husband and I visited Lexus of Silver Spring late one Saturday afternoon to test drive a new Lexus RX 350. Our sales consultant, Sam Kim, was very My husband and I visited Lexus of Silver Spring late one Saturday afternoon to test drive a new Lexus RX 350. Our sales consultant, Sam Kim, was very knowledgeable, courteous, and professional. He and Matt Emery took time to explain the advantages of leasing, an option we hadn't considered. We left that evening not feeling pressured, but informed. As a result, we returned the next day and are now leasing our first Lexus. We had a very positive experience. More

Pleasant experience buying a new Lexus My wife and I bought a new 2015 Lexus from Sam Kim in our first day of visit to the Lexus Silver Spring. This is a testament to Sam's hard work for th My wife and I bought a new 2015 Lexus from Sam Kim in our first day of visit to the Lexus Silver Spring. This is a testament to Sam's hard work for the day. Sam facilitated the entire process to make our experience as painless as could be. Sam is professional, responsive, attentive, courteous, and dedicated. He has the remarkable ability to marshal the dealer's resources to address our issues and concerns. We would also like to recognize Sam's colleagues: Matt Emery (sales manager) - efficient and effective. Amal Adnan (finance manager) - exudes enthusiasm and knowledge. Jonathan Dorfmann (sales consultant) - effectively mentored our learning of the complex Lexus Navigation system. Responded patiently and confidently in our subsequent calls on the vehicle's start-up operation. More

Very pleasant experience My wife and I were on our way home from vacation and decided to stop by because we wanted to see the ES300h they had in stock it had all the equipment My wife and I were on our way home from vacation and decided to stop by because we wanted to see the ES300h they had in stock it had all the equipment that we wanted. We met Mr. Kim and took a test drive. We told him we were just looking and were trying to decide on buying a 2015 or waiting for the 2016 to come out in the next couple weeks. He did not pressure us our or even try to talk us into buying the car on the lot. Instead he went on the Lexus website and told us all about the new features in the 2016 model. He answered all our question honestly and patiently, knowing that we were not going to make a decision that day. We made an offer on the vehicle a couple days later, he said ok and so did we.. It was one of the most hassle free car buying experiences we have ever had. More

GREAT SERVICE AND CUSTOMER CARE I FOUND HE CAR I NEEDED AND WAS WELL AENDED O B VER KNOWLEDGEBLE AND PROFFESSIONAL STAFF. I HAVE RECOMMENDED FRIENDS TO BUY FROM THIS DEALER INCLUDIN I FOUND HE CAR I NEEDED AND WAS WELL AENDED O B VER KNOWLEDGEBLE AND PROFFESSIONAL STAFF. I HAVE RECOMMENDED FRIENDS TO BUY FROM THIS DEALER INCLUDING M FAMIL MEMBERS. More

Exceptional Service For the first timing buying a car I felt the experience was great. From beginning to end I was treated with respect and like a highly valued customer. For the first timing buying a car I felt the experience was great. From beginning to end I was treated with respect and like a highly valued customer. Would definitely recommend to family and friends. More

Always a great experience! I've purchased many cars in my lifetime, including my last few from Lexus of Silver Spring. I keep coming back to this location because of their fair I've purchased many cars in my lifetime, including my last few from Lexus of Silver Spring. I keep coming back to this location because of their fair pricing, and proximity to my home. I've got to say, while I've never been disappointed with my experience here, none were as good as this past purchase. Chris Cenado always treats me great, but the real star was their new manager Matt (not sure about his last name). He was personable, respectful, honest, and overall just made the entire process enjoyable. If anyone reading this is looking for a Lexus dealer, this is the one! Hopefully Matt and Chris will be around for the next one! More

Excellent buying experience!!! Sam Kim and his supervisor Matt made buying our Lexus easy and enjoyable. usually you don't hear those two synonyms when purchasing a car. I would hig Sam Kim and his supervisor Matt made buying our Lexus easy and enjoyable. usually you don't hear those two synonyms when purchasing a car. I would highly recommend this dealership, they were not pushy but negotiated like professionals. Regards, Michelle More