DARCARS Lexus of Silver Spring
Silver Spring, MD
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Above and Beyond I recently purchased a Lexus RX from Silver Spring Lexus. My salesperson, Alex Abbaszadeh, has been exceptional, as has everyone at the dealership. I recently purchased a Lexus RX from Silver Spring Lexus. My salesperson, Alex Abbaszadeh, has been exceptional, as has everyone at the dealership. These include Matt Emery, Chris Morris, Ali Golestani, and Billy Karagiorgis, license tag installer, car washer, receptionist, and of course Alex. . I have been in touch with Alex multiple times asking questions about my car and each time he has responded quickly and with courtesy. I have never dealt with a sales person or a dealership who provided a positive purchasing experience. More importantly, a staff who continues to offer assistance after the car leaves the lot. ems More
Great experience This is my third car purchase from Lexus of Silver Spring. Always satisfied and pleased with service. Will recommend to anyone who is interested in bu This is my third car purchase from Lexus of Silver Spring. Always satisfied and pleased with service. Will recommend to anyone who is interested in buying a new or used car. More
"The Most Wonderful Experience Ever" We contacted Matt Emery via email and explained to him what we were looking for in a 2016 Lexus ES350. Once Matt quoted us a price that we liked, we We contacted Matt Emery via email and explained to him what we were looking for in a 2016 Lexus ES350. Once Matt quoted us a price that we liked, we drove down from PA to purchase the ES350. Since Matt was a man of his word, and all of the legwork had been done via email, within three hours, we were driving away in our Lexus. Also, Jonathan Dorfmann was great in assisting us with the preliminary paperwork and demonstrating the Lexus technology for us before we left the dealer. Lastly, Amal Adnan was wonderful in explaining the leasing process to us. She helped us to make the decision to lease. This was a first for us! All in all, it was a wonderful car buying experience; the best one ever! More
Completely take advantage of you I bought my pre-owned car in July of 2015, and it is currently on its SIXTH time to the garage for multiple different issues. I've had to put so much I bought my pre-owned car in July of 2015, and it is currently on its SIXTH time to the garage for multiple different issues. I've had to put so much time and money into this car since I bought it, my purchase wasn't even worth it. When I tried to call to speak to someone any time in the past few months I have been either completely ignored or have had great disrespect shown to me by "managers". Also, I had my car paid outright with cash the day I bought it and they had my title sitting in their possession for over 3 weeks before I had to call and get them to send it to me, even though they were supposed to send it to me originally as soon as they received it. They are rude as xxxx, and I hope no one uses the pre-owned department at this Lexus. All they'll do is try to screw you over unless you have a boat load of money. I will absolutely NEVER return. More
Excellent experience This was by far the easiest car buying experience I have ever had. I initially worked with Matt, who introduced me to Godfrey. Both Matt and Godfrey w This was by far the easiest car buying experience I have ever had. I initially worked with Matt, who introduced me to Godfrey. Both Matt and Godfrey were friendly and professional. I was looking at a used vehicle, and both happily gave me permission to take the vehicle off the lot and take it to my father, a mechanic. After the car got a clean bill of health, Matt and Godfrey were fair when negotiating a price, They were clear with their offers, and made good on all promises they gave. For financing, I met with Chris. He was extremely personable, and again, not pushy. He engaged me in a friendly, yet professional matter. I would highly recommend this team! More
Excellent Service at Lexus of Silver Sp Recently my husband and I stopped by Lexus for a test drive. The minute we walked in, Sam was there to help. We discussed what we were looking for and Recently my husband and I stopped by Lexus for a test drive. The minute we walked in, Sam was there to help. We discussed what we were looking for and Sam was able to explain the various models that matched what we wanted. In the end, we leased a Lexus that was perfect for us. Even though leasing/buying a car is a long process, we were happy to have spent all that time with Sam, Matt, and Chris! Thank you!! More
Excellent buying experience I definitely recommend this dealership and Sam Kim who helped me buy a RX350. He is very courteous, gentle, kind and knowledgeable. When we stopped by I definitely recommend this dealership and Sam Kim who helped me buy a RX350. He is very courteous, gentle, kind and knowledgeable. When we stopped by test drove RX350, he did not even pressure me to buy one. I will definitely recommend him as a sales consultant. I will definitely use this dealership when I purchase next vehicle!! More
Great cars, better customer service! I would 100% recommend this dealership to anyone. Kenneth Kim and Sam Kim was very professional but kept it genuine. They made the process of buying a I would 100% recommend this dealership to anyone. Kenneth Kim and Sam Kim was very professional but kept it genuine. They made the process of buying a car super easy and they work with you to accommodate your needs and wants. They also do great maintenance service, I go to Russell who is now the service manager but he treats me specially and takes care of what I need. They have a very diverse demographic of clienteles and the Korean community seems to favorite the Lexus of Silver Spring a lot, especially in my neighborhood. I can be super particular about how things are done but they were so patient with me and go out of their way to give me great service! 10/10 for sure. We purchased a NX200 2015 and I couldn't get the bluetooth to connect to my phone so I called and they told me to come in immediately so they can help me and it worked! Love all the employees there, they are super nice and friendly. More
A+ Experience Can't really say enough about Alex & Matt at Lexus of Silver Spring. Traveled all the way from OHIO to complete this deal and it was absolutely worth Can't really say enough about Alex & Matt at Lexus of Silver Spring. Traveled all the way from OHIO to complete this deal and it was absolutely worth it. I consider myself a very "studied" shopper when it comes to the process of getting a new car and these guys flat out get it and make the buying experience seamless for the consumer. If you're in the market for a new Lexus and want to be treated like more then a number these are the guys to go see. Thanks again!! More
Excellent experience with Andreas I had an excellent buying experience with Lexus of Silver Springs. My client advisor was Andreas Tsirikos. My purchase of a 2015 is250 was the most I had an excellent buying experience with Lexus of Silver Springs. My client advisor was Andreas Tsirikos. My purchase of a 2015 is250 was the most pleasant car buying experience I have ever had. Andreas was honest throughout the whole deal, extremely straight forward, quick to respond to emails or texts, and just a great example of how car buying should be. Whether you know exactly which model you would like or you are testing out several vehicles, give Andreas an email/text/call and I completely sure you will be as pleased as I am. More