DARCARS Lexus of Silver Spring

Great experience at Lexus of Silver Spring The best part of my buying experience was dealing with Sam Kim. He is professional, polite and very accommodating. That said, everyone at Lexus of SS The best part of my buying experience was dealing with Sam Kim. He is professional, polite and very accommodating. That said, everyone at Lexus of SS has been fantastic. Excellent costumer service and attention to detail. Cristian, from service, was especially helpful. More

Excellent Experience at the Dealership The best part of my buying experience was dealing with Sam Kim. He is professional, polite, helpful and very accommodating. While signing the document The best part of my buying experience was dealing with Sam Kim. He is professional, polite, helpful and very accommodating. While signing the documents in the Finance Dept., Sam was busy showing my son the functionality of new Lexus RX 350. Very nice and new way to help the customer, instead waiting for me. This really helped me to come out from the dealership in a short time. I had limited time and had conveyed to Sam. He made sure everything was ready (Car and related documents) when I come. I have referred Sam to 3 of my friends who have leased/bought the RX350 from Sam. They too are happy with his services. Trevor from Management side is professional, polite, helpful and very accommodating. in all everyone at Lexus of SS on sales and finance side has been fantastic. II am expecting to have same or better experience on Service side. More

Superb Customer Service Lexus of Silver Spring, is one of the best car dealerships in the region. Ali, my sales associate was kind, and well informed about all the vehicles. Lexus of Silver Spring, is one of the best car dealerships in the region. Ali, my sales associate was kind, and well informed about all the vehicles. I would highly recommend them. More

Ali Golestani is the Best! I purchased my Lexus RX 350 last night (8/18/2016) without my husband and Ali made me comfortable and secure. He provided 5-star service by finding th I purchased my Lexus RX 350 last night (8/18/2016) without my husband and Ali made me comfortable and secure. He provided 5-star service by finding the right car at the right price. His customer service is outstanding; he never pressures, he never makes you feel guilty or unsure of your decision. I will continue to purchase my cars from Ali. Also Ben Lante Lare, the financial service manager was excellent in how he dealt with the financial part of the transaction. Lexus of Silver Spring, you have the Best sales managers and business personnel in the business. Thank you. E. Best More

Love lexus I just purchased my new NX200t Fsports few days ago from TONY KIM . First of all, I really appriciate "Tony Kim" for his effort and time that he spent I just purchased my new NX200t Fsports few days ago from TONY KIM . First of all, I really appriciate "Tony Kim" for his effort and time that he spent. We were not planning to purchase a vehicle but Tony helped so much with the car. Also the finance manager "Chris Morris" was very professional. If you wan't to buy LEXUS ? Go to Lexus of Silver Spring. More

Unbelievable customer service by Billy Karagiorgis! I live a distance from Lexus of Silver Spring. However, I have never experienced such tremendous customer service from a sales manager! I had several I live a distance from Lexus of Silver Spring. However, I have never experienced such tremendous customer service from a sales manager! I had several after sale questions and Billy Karagiorgis promptly responded to my concerns and worked with my schedule to handle those concerns. Just incredible at making my experience even better. I cannot say enough about the quality of his customer service. He went above and beyond!!!! More

Great service We were glad to have met Tony, because he was very helpful, professional, and used all means to keep us satisfied. He was informative and patient with We were glad to have met Tony, because he was very helpful, professional, and used all means to keep us satisfied. He was informative and patient with us every visit, and followed up after our purchase to ask for any problems or questions. Chris explained everything in detail to our every question, tried to help us in any way he can, and until the end of our negotiating, he was very friendly. More

flawless Matt and Alex offered me the Nordstrom of customer service. Absolutely flawless. I can be a bit high maintenance and they handled everything smoothl Matt and Alex offered me the Nordstrom of customer service. Absolutely flawless. I can be a bit high maintenance and they handled everything smoothly and the whole process of choosing my car was so easy and enjoyable. Alex trained me on the technology of the car and Matt even had a large bow on it when I came to pick it up! Such an awesome duo and really pleasurable to work with! I live in Northern Virginia and Matt got me the best rate by far so it was worth the 1hr drive to pick my car up! More

Excellent staff Lexus of Silver Spring was referred to me through the Costco program. Although I worked with several other Lexus dealers I worked with this dealership Lexus of Silver Spring was referred to me through the Costco program. Although I worked with several other Lexus dealers I worked with this dealership most closely and eventually bought a new Lexus 300h from them at a very fair and good price. They were very professional and helpful, especially Sam Kim. They worked patiently with me to get as close to the options I desired as possible and eventually sent to Delaware to get the right color and best options. In addition to Sam, I at times interacted with several other individuals and whether they were a manager or the guy processing my paperwork, they were all very capable, friendly and helpful. More

First class Everyone was friendly and made the experience great. Salesman was great and did everything that was asked of him. He found the right car and had it wa Everyone was friendly and made the experience great. Salesman was great and did everything that was asked of him. He found the right car and had it waiting for me. More